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Dunkin' Donuts

  1. North Lauderdale
  2. North Lauderdale Bakery

Reviews, get directions and information for Dunkin' Donuts

Dunkin' Donuts

Description

Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!



"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve North Lauderdale, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"
Address: 7135 W Mcnab Rd, North Lauderdale 33068
Phone: (954) 721-8003
State: FL
City: North Lauderdale
Street Number: 7135 W Mcnab Rd
Zip Code: 33068
categories: coffee shop


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Reviews
I went to buy ice cream at kaskin Robbins. I am not use to the menu and the flavors for the ice cream are not posted. I kindly ask the gentleman at drive through for the flavor. Je told me that they have all the flavors. I told him that I am not familiar to their ice cream if he could help me with some names. A woman by the name of Nay yelled at the speaker “why don’t you go to the website to to get the flavors!” I was shocked. I told her that I don’t think she was addressing me. When I pulled up to the window I paid for my ice cream and I asked the gentleman to give me the manager’s phone number and the name of the lady who was rude to me. He went to the back and came back 5 minutes later with a piece of napkin with a phone number that is not working. When I asked him for the lady’s name he told me Nay. I tried to reach the manager by the name of Amanda he told me, the phone number is not working. I find the service very poor. I will not go back .
Just moved to the neighborhood about a month ago and came across this Dunkin’ Donuts, which is right down the road from us. Had a really good iced latte the first two times and every time after that it’s been going downhill. Not only the quality of the drinks but also the customer service. Always greeted with an attitude and when you get to the window it’s even worse. Employees seem like they don’t care about their jobs. When I politely asked the young lady if they could make me a new drink because they gave me the wrong one, she gave me a nasty attitude and proceeded to yell at them to remake it. However, I was given back literally the same drink pretty much. Anyways, I would recommend going right down the road to the other Dunkin’ Donuts, which is much better. Edit: I came here two more times after posting this review and still same issues. They do not know how to make the drinks properly at this location. Owner should immediately come out and train everybody properly. Will not come back at all.
I would give them 0 stars if I could, their dirty!! Literally watched a worker rinse a cup thats been sitting with coffee and try to make my drink in it!! Instead of getting a new cup!! I was baffled, not to mention my donut was rock hardFood: 1/5
There was a situation upon a ice cream cone and miss deniqua manager was really helpful an handled the situation professionally she should be rewardedFood: 5/5
This is one of the last standing Dunkin doughnuts with a Baskin Robbins. Go here directly for their Cappachino Blast. So darn GoodFood: 5/5
Guys I'm sorry but I visited DD for one of there Mango Refreshers. The drink was horrible. I dont understand how they advertise a drink but do not know how to make it. I ended up throwing it out.Food: 1/5
Saturday 6:15pm. I ordered 3 lattes I got milk. I’m giving them the second star because she added an extra shot for me when I told her they sold me milk.
BAD CUSTOMER SERVICE THE MANAGER IS SUPER RUDE. Employees are Nice &Nasty. They Are Short Staffed So Worker Just All Have Attitude. I see Why They Can’t No one. Orders Always Wrong Food Cold. I Wish I could GIVE A ZERO. Worst Dunkin In North Lauderdale.
Unprofessional, rude, no customer service. I requested my receipt after receiving my purchase and the Young lady at the drive-through stated that there is no receipt paper. I asked her if she check the other POS and the back yes he said they don’t have any in the building. The assistant manager “D” behind her and jumped in telling me to go get paper if I want a receipt. I said excuse me and she said “ Yeah if you want a receipt go get the paper.” The drive-through cashier stated we don’t have any receipt paper and the truck doesn’t come until Tuesday.” Now The drive-through cashier should get a manager position because she was professional and had manners. And the “D” is the first letter of the rude assistant manager name. Everyone should contact corporate or whoever manages these Dunkin’ Donuts franchises. Customer service is a big thing and the North Lauderdale Dunkin is lacking it.
So if a customer asked for EXTRA ICE, you should give it to them. Rather than give an explanation, they would get less of the beverage, but how would they not know that already. Do they look dumb? Along with the fact you should stay off of your phone and actually give customer service.
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