Family Furniture

Bought a dresser. Got it home and there was mold in it and the draw tracks were all rusty. Didn't offer any money back only to get a new one. And then broke our mirror stand putting in truck and never said anything! Will never use them again!

We purchased 2 recliners, a coffee table, 2 end tables, and a beautiful hand painted rocking chair here. Everything has held up nicely and looks great in our home. The workers were very friendly and helpful.

Has a large selection of sofas, loveseats and chairs. Loved the section of unique art and accent pieces from local artists. Found what we were looking for and a few additional items. Received friendly and helpful service. Prices were lower than other furniture stores in surrounding areas.

No pressure sale, prompt delivery. Delivery guys were very understanding of the need to wear masks in the house. Highly recommend!

Lots of good deals to be had! Lots of beautiful wood carvings to choose from including wall hangings and tables/chairs/etc. Plenty of options in all price ranges. Staff was very friendly and helpful but not pushy!

Bought a very nice couch. They delivered to my third floor apt for a very reasonable fee. Very happy with the whole experience and will buy here again.

We bought a reclining sofa, a plush recliner, and a second recliner for another room two weeks ago. Reg was great to deal with and helped me choose colors. The delivery team were very accommodating and everything we have purchased is very comfortable. I would buy from Family Furniture again.

UPDATE jan 2022, less than 1 year since purchase. My dad has tried replacing the problematic part 2 more times since the original post but the chair no longer works. It wont recline. I would not waste your money. Original post: I purchased a chair in March 2021. The employee who helped us was pleasant and patient. That is the end of the good report. The manager really should not be working with the public! Delivery was delayed due to lack of help....understandable and still ok. We arranged to pick up the chair ourselves. The chair was loaded into the car. Got it home and it was not even the correct chair - it was a rocker recliner and we had never chosen a rocker the one thing we did not want!. Called the store...the manager never returned our calls. Last week the foot rest stopped working. Upon inspection the wire underneath was sparking, cut, and obviously put together wrong as it fed through one of the springs reminder - WE did not put the chair together Called the store...the manager never returned our calls. Went to the store and were given a new wire to replace ourselves. When asked what could be done the manager suggested we could buy a new chair! No thank you, $600 for poor quality, poor service and a potentially dangerous situation due to improper assembly..we won't be back. The manager is rude and unprofessional and I've worked in the service industry for 30 years so, yes, I know the difference between professional and not!

I bought a sleep sofa, armoire and bed there and I am thrilled with all of them. I shopped around and even went out of state and am happy I stayed locally I always prefer to shop locally but sometimes it's hard to find what you're looking for. Here I found exactly what I wanted at a reasonable price. The service was excellent, the delivery guys were great in a very difficult situation as they had to carry the items down a tremendous amount of stairs. Thanks Family Furniture!

I bought a loveseat recliner . I bought it for my camper , with that said I only use it on weekends. The second weekend at my camper I went to recline and the back broke . I have been back to the store twice . The first time the lady working told me the owner would contact me. The second time a different lady said that was a closeout sale , of which I told her closeout yes but it should still last longer than two weeks. She told me she would let the owner know I was in . My best advise to anyone who shops at this store is the owner does not stand behind his product at all . As a matter of fact the owner don't even have the decency to call and listen to the problem.