Flower Medical Pharmacy

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"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."

Address: 87 Spring St, Laconia 03246

Phone: (603) 524-4500

State: NH

City: Laconia

Street Number: 87 Spring St

Zip Code: 03246

categories: pharmacy / drugstore

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Reviews

I ordered 2 RX via phone on 11/4.  One of them said I needed a refill/new RX from physician- did I want CVS to call and get that.  I pushed YES!  recording then said RXs would be ready by 11/10.  OK- the last dose I had of the 1 RX would last till then.  I waited and waited for the recording to be received stating RX ready for pick up.  since nothing- on Wed. 11/9 i called and spoke to pharmacy and the girl was certainly less than friendly/helpful.  She said the PX was not filled cuz it needed Physician renewal.  I said i had requested they do that!!!  she immediately changed subject.  l ended call by stating they needed to request RX and have it filled ASAP.  No word/phone message through 11/14 - after 5 days of no needed daily medication- I had to call again and the recording said the RX was filled and waiting for pick up.  Why wasnt I informed by the automated message!?  I drove to pick up the 2 RS on 11/15 and again- the new staff was not friendly, responsive, nor helpful- to me or the other 5-7 persons waiting for service.  this really is just not acceptable.  If CVS phone refill is not going to be monitored or serviced as needed and as advised it would be done- then you need to advise all users that they need to call in to pharmacy and take valuable time from the workers there and from the users of the service.  This is the 3rd time this location has messed up/not done as ordered/been misleading and defensive/and just not cared in the slightest for it's patients relying on them for needed services.  I will report to Medicare and to others not to use CVS.  I have reported the same problems in this survey in past and no response and no correction was ever received.  It apparently seems to be the same status of unreliability and Inadequacy for the whole entire company!?  I may be just 1 person but I can mouth to many!   FIX IT!    there is no reason why you cant have proper staff and do the job you are paid to do!

Have always had prompt, efficient, friendly care and interactions at this CVS.

Nice employees, large variety ,pharmacy and drive through covid19 testing with an appointment. Also flu shots by appointment,

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