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Reviews, get directions and information for Fountain Doctors LLC

Fountain Doctors LLC

About

We specialize in statuary, floating pond fountain and water feature repair, installation, cleaning and new sales for residential and commercial clients.

Description

Central Florida's Fountain Specialists: services include:
- residential, commercial, and pond fountain repairs, installation, sales, and on-going maintenance.
- pump replacement
- fountain lighting (new, repair, replace)
- water supply line installation with automatic fill to ensure fountain maintains adequate water
- fountain tune-ups including new tubing, leveling, and thorough cleaning
- leak detection and repairs including waterproofing
- pond fountain repairs: motor, pump, lights, power cable, nozzles, floats, control panel components, intake screen
- commercial water features maintenance and repair



"We provide decorative fountain service to residential and commercial customers in the Central Florida area. We repair, clean, maintain, install, sell, and renovate all types of fountains including pond fountains and HOA architectural fountains. We do not service drinking water fountains these are typically serviced by plumbers and we don't work on Koi ponds we can provide referrals for these water features."
Address: 2593 Clark Street, Suite 105, Apopka 32703
Phone: (407) 299-7215
Email: moc.srotcodniatnuof@ofni
Parking: Lot
State: FL
City: Apopka
Street Number: 2593 Clark Street, Suite 105
Zip Code: 32703
categories: contractor, construction company, garden center


Opening Hours

Monday: 08:00 - 16:00
Tuesday: 08:00 - 16:00
Wednesday: 08:00 - 16:00
Thursday: 08:00 - 16:00
Friday: 08:00 - 16:00

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Reviews
We hired the Fountain Doctors to fix our fountain pump and lights in our front yard. The technicians arrived on time, very professional and were fast to fix the repairs. We did have a small issue with the rubber stopper/drain plug in the bottom of the basin after the technicians left. I reached out to the Fountain Doctors to let them know that the fountain was no longer holding water. They had someone out here the next day free of charge to fix the issue! Our fountain is now back to its original glory and more beautiful than ever! Great service! Highly recommend! Thanks again!
When no other business was willing to assist me with my quaint little 900 gal pond, Fountain Doctors stepped in. They are reliable and fair. They do an excellent job, small or large, and do it with a smile. I would give this company a high rating.
Fountain Doctors came out and replaced an aging fountain bowl with a new single-tier bowl. They were delayed on the install due to manufacturing delays, but they kept me informed the whole time. The fountain came out looking great. We're very happy with the level of service we received from Fountain Doctors.
I had them come and work on two of my fountains. Replacing float valves and a pump motor. I wasn’t home at the time of their work and after service noticed one float valve wasn’t auto shutting off and was over flowing the fountain. I contacted Andrea Barnes the customer service manager and was told it would be about two weeks to get someone over to look at it. I also asked them to inspect for a leak in the base of the fountain. Since it has a small leak. They didn’t fix the valve, made no mention of it in their report to me from the owner. Their owner Jannis Garrett just sent me a quote of $5500 to replace the base but did not mention the faulty float valve they installed. A slow leak is not the end of the world in this fountain and just replacing the valve and having it auto shut off makes in useable. I followed up and emailed the owner Jannis asking him about the float valve issue. A week went by without any response, call or comment from them. Not a professionally owned or operated company. If you install a bad product, fix it, and move on. It’s been over a month since it was brought to their attention and no action has taken place.
I have no idea what they can or can't do even after an almost 10min conversation with phone rep. It was as if every question the rep had to offer was collecting my personal info as opposed to telling me if they could help me. Ugh!!!
We called for service and they did a great job!
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