FromYouFlowers.com - Old Saybrook

Reviews, get directions and information for FromYouFlowers.com

"From You Flowers offers same day flower delivery for every special occasion. Same day delivery is available on birthday flowers, gift baskets, plants, balloons and more.With hundreds of gift products available you'll find the perfect gift for every one in your life. From the classic one dozen red roses, to Thanksgiving centerpieces and fruit baskets. We offer last minute gift delivery so you will never miss celebrating a birthday, anniversary or any other special day again.New to our gift collection is Thanksgiving flowers, Rainbow roses and Succulent plants."

Address: Old Saybrook 06475

Phone: (800) 838-8853

Website

State: CT

City: Old Saybrook

Zip Code: 06475

categories: florist

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Reviews

I’ve used this company many times before for my special occasions and was very pleased with the results of my order. They also give discounts as you make repeated purchases. On this special occasion of my wife’s birthday, I was sadly disappointed. I ordered from the company’s website a flower arrangement that included roses. I know the company has a statement about close substitutions, but as you can see, it wasn’t close at all.  In contacting the company they were gracious enough to send a complimentary arrangement with an apology card to my wife. That says a lot about caring about their customers. They’re going to perform a quality assurance check with my order so that the likelihood of it happening again will be minimal.  Thank you From You Flowers for showing you do really care.

I really wish I could rate this company customer service as a zero! I had flowers delivered to a friend, and it was a complete disaster! I felt so disappointed and frustrated when I received the pictures below of what happened when she unwrapped the box! Of course I called to explain the situation and asked what could be done to help with this fiasco! The customer service representative started to offer 20% off! I just spent over $100 with this company in the last couple of days, I found this to be offensive, unacceptable and disrespectful, so I say NO, he then begins to offer 30% and so fourth until  I stated that I’m not bargaining with him and to put a supervisor on, the supervisor wasn’t much better, so I demanded a refund or I will have my credit card to cancel the transaction! And that’s when he stated he would refund my monies. And during the whole conversation, never once did they want to see my photos! I have a sour taste in my mouth with this company! I would not recommend them to anyone!

I rarely bad mouth any online store, but this FOR YOU FLOWERS. com is horrible. My friend sent a box of chocolate covered strawberry to me on my birthday from Asia. It was delayed 2 days sitting in a box with 2 warm cooling pads, and they were gross and molded when I received them. I tried to call their customer service and got a refund back to my friend. It's hard to call from Asia to US through 1-800. And after 1.5 hours with 3 different supervisor and manager, they insisted on this is the policy. How can someone conducts online business like that?  They have no empathy and care about their customers.  The birthday was over and the product was gross. I don't want to double the negative feelings for my friend and so, I called and resolved it. Yelp has 1 star but they have 4.9 in their site, and obviously they did something to erase the poor comments. I hope this company realizes they may lose all their business soon if they continue operate like that.

My boyfriend ordered me flowers and not only were they delivered VERY late in the day, they showed up in terrible condition which was clearly already present before shipping and not caused by heat alone. Appalled at the blatant disregard for customer satisfaction and lack of integrity in their product quality. I do not recommend using this company whatsoever.

I do enjoy sending flowers to the people I care about and don't have a problem with spending the money. However, I worked in the floral business for a number of years and know that the $37.00+ dollars that I paid for the flowers more than covers the cost of the materials and the labor to put them together. To then charge an additional fee for handling is just really excessive. Especially when it is more than the discount that I got because I'm a good customer.

1 star to this guys because a spray was delivered on time. But what was delivered.....I ordered Pastel Floral Sympathy Standing Spray for the funeral- Premium- the best that they have. What was delivered - was just a shame...

I’ve used this site several times over the past year. The flowers are beautiful and fresh and show up on time. I only gave 4 stars because there are always $15-20 of fees that don’t show up until checkout even if there’s free shipping and discount codes, etc. I would like it better if the total cost was simply up front.

Ordered flowers for my husbands funeral. When we received them they were not at all what I ordered. After lengthy conversation they offered 30% discount. My son finally got them to refund our money. they said they send another arrangement the next day but could not guarantee would arrive for the funeral. they said they would leave it at our front door-101 degrees!!!! Disgusting!!  They did send out another bouquet yesterday and it is beautiful. wish the first had been like this

It’s been a long time since I’ve received service so reprehensible it’s literally kept me up at night. One of my best friends recently got married and about 5 days before hand my partner and I decided that we’d like to send them some flowers. We live in two different states so I figured this online service would do fine, especially since they seemed to have good reviews on their physical website and they’re at one of the top search results when I googled them. DO NOT TRUST THEM! I spent a little over $90 on a floral arrangement and paid extra to make sure that they would be delivered by noon on my best friend’s wedding day. The day of the wedding comes and it’s about 5:15~5:30pm time there and I haven’t heard anything about them being delivered. I reached out to my friend and he tells me they haven’t received any packages or deliveries that day. So I reach out to their customer service, furious that they haven’t arrived. “Please accept our sincerest apologies” this is the only thing they know how to say btw. They refunded me the expedite charge immediately and asked if they could help me with anything else. When I asked when the flowers would be delivered they disconnected the chat. I immediately request another chat, in which I’m told that the florist they use is closed but that the flowers had been loaded on a delivery truck and would still be delivered by end of day. Sure enough it’s now 8:30 in the evening and my friend is reporting to me that they haven’t received anything yet. To say it’s a let down or a disappointment is an understatement. I did everything I could to get something special for my loved ones to help make their day even more special and this company decided that it wasn’t important and flat out LIED to me. Today I messaged them again as there was still no progress. They claimed they already called the florist and hadn’t heard back but would email me as soon as they do. Not today Satan. I told them I would wait in the chat and they could call them IMMEDIATELY to get a delivery time set up OR they could give me a full refund They refused to call again assuring me they would reach back out and then offered a paltry 30% return on my order for the inconvenience. The flowers needed to be there yesterday, this is my first experience with this company, this isn’t good enough. I repeated myself that I need an exact delivery time or a full refund. They cancelled the order and my money is back on its way. I really wish I had done more research into this company sooner, after seeing other people’s posts if I’d have known I would’ve NEVER used them. So please, please please please if you’re needed flowers for any event big or small PLEASE look into shopping local. Let this parasitic unfeeling cancerous capitalist nightmare of a business ROT and become mulch for the greener beauty that lies closer than you thought, from your local florists.

today was a very special day for my mother and so i ordered some flowers thinking that would look like the pictures on the website but I was wrong. These flowers are withered. The arrangement doesn’t look like the pictures and so I am so incredibly dissatisfied and disappointed

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