Fulton County Department of Health

If I could give 0 stars, I would. But alas, at least one star is needed. I have family that came out of the country and needs a tuberculosis test done. They came to this location mid September to get blood drawn, paid the fee and left. Came back a few days later and were told that the initial blood draw was done incorrectly and that they had to redo the test as results were inconclusive. Well today they went back to get the results back and we’re told that the second time the blood was taken it was again done incorrectly and results were inconclusive and they had to do it AGAIN! Not a doctor/nurse so not sure how many ways you can draw blood “incorrectly” to cause test results to be inconclusive but that is ridiculous. But, that’s not all. The attitude of the staff was ridiculous as well - rude, inconsiderate, gas lighting my family in making it seem like they were crazy and that the test just had to be redone - in what world is that ok? Government facilities I guess anything goes. Anyways, if you want to be poked and prodded multiple times and be dealt with in a rude manner then this is the place for you. Otherwise stay away.

I've come here in the past but this particular visit was really frustrating. I didn't have an appointment so I knew waiting would be neccessary but 3 hours is excessive. Apparently my number was called when I had to get a bite to eat and I tell the young lady I hadn't eaten. I return after 10 min and of course the number after mine is being called. I didn't trip surely I'd be next. Nope I waited another hour and a half. I was in pain the entire time nobody seemed to care

A joke of tax payer money! Endless phone loops, that will ultimately disconnect on you. They have set up their phone system to make impossible to reach them for many purposes. This is a deliberate dereliction of duty by a public office!

I want to be a little bit of light to these negative comments. I have been coming to this location for quite sometime and NOT ONE PERSON HAS EVER BEEN RUDE TO ME and that’s over 15+ years! I honestly believe most times, you get what you give off. A lot of people think coming to receive medical service is somehow supposed to take 5 mins just bc they’re in need of service! A lot of times people come in with rude attitudes, extremely impatient and think others are to be nice to them. It does not work like that! The staff here are AMAZING people just doing their jobs with little pay, little help and all complaints from patients who don’t even want to pay $20.00 for services! I get not wanting to be somewhere for hours and hours but consider the circumstances. Most of us wouldn’t want to work where we were short staffed and underpaid yet these people come to work to be there for US and all they get are you alls complaints! I have never seen the place dirty, they give amazing service and Dr. Prickett is just one out of the amazing Doctors that actually cares about us and our health! The customer service reps are so sweet and efficient! I don’t even go to a private doctor because the doctors here care wayyyy more! My reviews get lengthy so I’ll end this in saying, before you complain, please know these great people are doing their best for US! They work with the system they have and they show up! Have a little bit of patience, it’s HEALTHCARE, try to be open minded when you’re asking for help and remember we ALL ARE HUMANS! I love it here and I will continue to come until the doors close!

I been here for 2 hours so far no one wants to do their job they called me in the back in a room finally and left me back here currently for 30 minutes I’m back here waiting o walked out to see if they were ready and they are in a different room from the looks of it no one is working back here I’m back here writing a review just waiting no one is here working there are no patients coming and going we are all just waiting on what idk!

The absolute worse. I’m not sure where they find the employees that work in health care but don’t care about you or your health at all. I’m convinced they don’t want to work I’ve gotten off work earlier twice only to be stopped at the door and told to come back tomorrow.i can’t reach the health director and nobody ever knows anything that could help you

Got bit by a bat Thursday night. Called late friday afternoon and they went above and beyond to get the paperwork into the hospital to get my shots. Friendly and responsive. Thanks!

My child has quarantined twice now. The first time out of precaution, the second time because he had symptoms. The first time we waited for the board of health to call us "shortly" for several days after I reported his negative test. This time, we received his negative result on 9/30 and we are still waiting for a call "shortly" as stated when the report is finished. The instructions for whether I can send my child back to school are not clear. Working single parents cannot wait a week or more for this institution to figure out what it's doing. I will be sending my son back to school today and hopefully he's not required to come immediately home. Please be more clear to parents about how they should proceed and change the wording on the final page. Making someone wait a few days or more for a phone call does not mean "shortly" in my mind.

Getting your vaccine rescheduled is a huge hassle. I understand the overwhelming call volumes. But when I got my first dose of the vaccine they automatically scheduled me for a date I could not attend for my second dose. They said I had to call this number to reschedule. I called 15 times with a busy tone. The next day I called as soon as they opened and was up on queue for more than an hour. I think that's a little much. Ridiculous! Then when I got a live representative she said I'll call you back in 10 minutes. 45 min later no call. So now I'm on hold again to simply reschedule a second dose appointment I was given no option to change the day of the first shot. They need a better system. No wonder people aren't getting vaccinated fast enough. If this is what they go through.

If you’re needing your birth certificate, even though your google search brought you here you’ll actually need to go to the government building 141 Pryor its only three blocks away-simple enough after asking the people in the lobby of this building-they’ll tell you exactly where you actually need to go. Plan with more than enough time and you won’t be stressed. The government building is very organized and security tells you exactly where to go. Going on a Monday late morning it took me longer to walk there than I was actually in the building. So yeah I had a really good experience and wouldn’t have wasted my time doing an online application and losing a month of time waiting. Like I said just plan with more than enough time to make a few laps to find the best parking garage lol go early in the week early in the day and it’s a much better experience.