Furnish

Scammers, stay away. They also go by "Toronto Furniture Mart" and "Paramount Furniture Ltd." How are they still in business is a true mystery. They will steal your money, refuse to refund you, yell at you and belittle you when you go in person to speak to them. Their phone number is out of service, website does not work and they toggle their Google Maps. Disgusting, vile people who claim to be religious. Shame on you all.

This is absolutely the worst Furniture store in Canada. They had promised to deliver my Mattress in 2 weeks. They promised the world, however, I had called them 100 different times and did not get anything from them for 10 weeks. Whenever I had called, they would not pick up the phone. After 10 weeks of waiting, they finally delivered a product that was ripped. My mattress was ripped and they delivered it. This is absoultely the worst company in the world. DO NOT GO HERE TO BUY ANYTHING!

Got a sofa that has a gap in it - took us 8 weeks+ to get it replaced. Originally told me they are dealing with something and has to wait 4-6 months for my sofa, and when i say its too long they say to refund me 100 and for me to keep the sofa "just put some filling in it". After a long argument now I get my replacement sofa. Definitely not as good as the one I saw in the store that I ordered, but it's decent.

This lady is a total fraud. Never go to buy anything from this store. I ordered a sofa set in December 2021 and it was supposed to be delivered in first week of March. Then she differed it to 2nd week and after that started not receiving my phone. After calling and texting again and again she received the call gave a new date for last week of March. Then she again changed the date to 1st week of April but did not keep her promise. Then she asked me to pay the whole amount and she will deliver it by next week. I told her that I shall pay just give me a photo of the sofa, she denied by saying it had been packed already and if I wanna see it I have to visit the factory. I agreed to do the same but just before the day of my visit she told me it’s not ready yet will take another week. I was totally fed up and realized that she will not deliver my sofa after taking the payment. That’s why I told her to cancel my order and refund my 300 dollar deposit. She canceled the order but didn’t refund my deposit back. After 4 months I ended up with nothing but losing my 300 dollar.

I would never go to this place, again! The company is useless, staff is rude and unprofessional. I made full payment for my bed and chairs and suppose to receive within-2 weeks. They took 6 weeks. They made fake promises. I tried numerous phone calls they didn’t answer or again fake promises. I went in person after yelling and shouting at them, getting CP24 involved. They finally delivered the items. Items aren’t as good as is looks upon receiving delivery. Lots of scratches and poor quality.

EVERYONE SAVE YOUR MONEY AND DONT WASTE YOUR TIME COMING HERE. ALL THE GOOD REVIEWS ARE 100% FAKE. This place does not even deserve a single star. They are unprofessional, rude and I'm honestly surprise they are still operating. The 5 star reviews here are obviously fake and merit absolutely zero value. They lied to my face and on the phone telling me my furniture was going to come but it did not show up. I was not given any sort of communication and left me waiting for hours and only found out it was not coming because I personally called. The follow day, they did not call or email again and when I comforted them about their negligence, Jasmine was rude and was swearing. She was disrespectful beyond belief. When I went into the location she was NOT wearing a mask and coming up uncomfortably close to me when I confronted her about their poorly operating business. This is the worst customer experience I've ever experienced in my life. If you're really trying to find furniture on a low budget, check Facebook market place, kijiji or anywhere else. Atleast the furniture will come undamaged unlike all the low quality already damaged furniture from here if they even give you what your ordered. I'm genuinely surprised people are fine lying in the reviews pretending this place is even half decent when its absolutely not. The quality of their products are horrible and I'm not sure why anyone would even considering buying from here.

Wonderful experience my sister and I had today. Our sales ladyJasmine was fun well experienced and took the time to explain the differences between the different styles furniture When we did decide on the furniture we wanted she even went out of her way to quick delivery.

Our family loves this place! From the selection to the customer service, you can't go wrong with Furnish GTA. Jasmeen is amazing to work with and always took the time to answer our questions. We love love love our couch and continue to receive compliments. I'll hopefully be sending our friends your way soon enough, and will definitely be returning for more!

Very poor service. We ordered sofa in September with delivery promised in 6 weeks. Never heard back and after calling them several times were told the fabric was not available, and to pick another fabric. Did that and promised delivery in 2 weeks , it is over 3 weeks now and still waiting. They refused to return our deposit too. Their voice mail has been full for the past 5 days, and no one answers either. I receive a response to the google review, but not to my email with order number. Disgusting!

SCAM! Avoid this place like plague. Read other 1 Star reviews. They will take a deposit for your purchase and disappear after they get final payment with fake promises of delivery that will not be fulfilled. False hope and lies are all they actually deliver. They managed to miss 3 delivery dates spanning multiple weeks without updating me that anything has changed with their logistics and that there would be a delay in delivery. When calling for status updates since delivery never arrived their true colours showed as they became rude, unresponsive would not pick up the phone and would hang up on me when I asked for a refund or reschedule of delivery.