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Reviews, get directions and information for Furniture Exchange

Furniture Exchange

About

Furniture Exchange is a locally owned and operated new and used furniture store.

Description

Furniture Exchange is the best furniture store in Bloomington! We buy, sell, and trade used furniture. If you have used furniture to sell or trade, please email photos of the items to [email protected] or bring a picture of your items to the store. Please call before you bring pictures or items to the store and make sure that the buyer is in the store!

We offer delivery in Monroe County and surrounding counties.

We offer a 30 day layaway. You may put any item in layaway with a 30% down payment and 30 days to pay the balance.

We offer no interest financing on new furniture through Personal Finance Company (PFC). All financed orders must be approved by PFC.

Please check with the store to verify prices, as items and prices on our website may change.



"Locally owned and operated, Furniture Exchange is a new furniture store. We offer promotionally priced furniture for every room in your home. Established in August, 1997."
Address: 2634 N Walnut St, Bloomington (Indiana) 47404
Phone: (812) 334-1236
Parking: Lot
State: IN
City: Bloomington
Street Number: 2634 N Walnut St
Zip Code: 47404
categories: furniture store


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 18:00


related searches: Donate furniture Bloomington IN, Long furniture, ReStore Bloomington, Lands furniture, Steve's Used Furniture, Long's Furniture store, Patio Furniture Bloomington, Indiana, Thomson Furniture
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Reviews
We had an AMAZING experience here! We got everything we needed great quality and price! And Kyle was super helpful! They delivered everything two days after we purchased and set it up quickly and efficiently! 10/10 recommend!
This is my 3rd time purchasing furniture from this place. The last two times were great, and we had zero issues. We have purchased a couch, TV stand, and a queen headboard with dresser set in previous years. We decided to go back this time to get some new furniture since we had a pretty good experience previously. We decided on a new couch, new king size mattress, and a king size headboard. Now this experience has been less than great. We were told it would be 10-14 days for delivery they did give us free delivery however...I'm assuming due to a larger purchase. 12 days later and I called just to check in since I had not heard from them. They said we were waiting on one piece of furniture. I said great. If you cannot reach me since I work all day, just leave a voicemail. 18 days later we had received no phone call to set up delivery. So, my fiancé called on the 18th day. THEY FORGOT TO CALL AND SETUP OUR DELIVERY. They said they would deliver it Friday. They showed up Friday with our stuff. Mattress and headboard were correct, however couch was the wrong way. We had already called right after we purchased the couch a few weeks ago and comminuted which way we wanted the couch layout to be. So, they took the couch back and promised delivery Saturday 8/19/23 between 10-1pm. It is now past 2pm and no one has showed. We called the place AGAIN. The guy who answered had no answers for us and we need to wait for the person we talked to yesterday. I will update when we receive any news on our couch. UPDATE: We got a call that they made a mistake on delivery today. We did finally get the couch delivered thankfully! We will most likely not be purchasing from this place again unfortunately.
Steve took excellent care of me while looking for a new pullout couch. I keep returning for the customer service, but the furniture is a nice addition. They even delivered it! You won't be disappointed if you shop at the Furniture Exchange!
I purchased a coffee table and two end tables here. The tables were sturdy and attractive at a very reasonable price! Kyle was super nice every time. I liked the low pressure environment. I will definitely go back here the next time I need something. Highly recommend!
We buy all of our furniture from here. Most recently our sectional. Kyle put on a fabric protector and it's already been put to great use with 4 kids. Thanks again :
Firstly, I thought the selection was quite limited. Secondly, the individual at the front desk was polite, but not useful. We had to go up and ask questions, he never offred to help. When we ask steel frame couches, he point to a row of couches and said, "there might be one on that group". He then went back to his phone. He did not tell us anything about how we would know which couch was metal framed.
The guy who took care of us was really nice
Checked out the funiture there today, selection was decent, but the prices are high for what I was comparing to from multiple sources online which I can forgive due to being a small funiture store and possibly getting what I need now. BUT, the sales person today forced me to leave this 1 star review, complete disrespect for my questions as he talked down to me as a child, unable to answer basic questions about available colors, lack of professionalism, and total loss of salesmanship. I was ready to buy TODAY, but the salesman completely turned the sale in the opposite direction. Again, price is not a issue by obtaining what you need at that point of time but lack of professionalism and respect made me change my mind spending my money there. Will never step foot in there again. Be warned that you will be insulted and belittled IF you received the sales person I got today. Funiture and price was honestly not the issue today. Bought a nicer selectional at a competitor at a cheaper cost with excellent customer service. This place will be lucky to stay open with what customer service I received today. I recommend going to make your own judgements, this is just my opinion/review.
Store associate Kyle answered all my questions, was very flexible with purchasing options and helped me select a nice recliner. He was very professional and courteous, if your looking for a furniture store that offers great customer service this is your store in Bloomington!
We went to get a dresser for my sister, and we ended up leaving with one super quick! Plus, we made a really affordable, and great payment plan for the matching dresser! The employees were super nice and extremely helpful! They had a great selection, and it was extremely affordable! I reccomend going here anytime you need furniture in the future!
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