Gardendale Fire Department

Sept 2, 2021- the Gardendale Fire and Rescue responded to a call at the Gardendale Walmart. I had just been released from the ER, was by myself and was there to get my prescriptions filled. Upon dropping them off and about to walk to my car, I became faint and passed out at the entrance of Walmart. The staff called the Fire and Rescue and much to my surprise a gentleman from there walked up to me and proceeded to badger me, asking me why I was at Walmart with Covid! I told him, I literally just left the ER and was getting my prescriptions filled when I passed out. He proceeded to say the same thing again, to which I replied the same. He then told me that he could not transport me to the Gardendale UAB, literally a mile up the road because I had Covid, then walked out and said that this was a waste of his time. To say, I was very disappointed in the Gardendale Fire and Rescue is an understatement. This man had absolutely no compassion as I was laid out on the floor, and let me to drive myself back to the ER. I didn’t get the man’s name but if he is not in his line of work to assist those in need, then don’t answer the call, find a new job, do something other than the current job your doing because, you Sir were the waste of time.

I am very thankful for the great people working at the Gardendale fire department. Several years ago, I needed them to come out when I had a small electrical fire at my house. They were there within minutes and took care of the issue quickly. More recently, we’ve needed their assistance with my father, who was experiencing severely impaired mobility. They came out every time to help us without question. Not only that, but they did so with kindness and a great attitude, and I can’t express how much that meant to my family. We are truly blessed to have them in Gardendale.

Couldn't ask for more professional personnel or quicker response time!

Sorry that I was a burden to you this morning.

Nice helpful people