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Geek Squad

  1. Goodyear
  2. Litchfield Electronics Store
  3. Goodyear Electronics Store

Reviews, get directions and information for Geek Squad

Geek Squad
"Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology."
Address: 1408 N Litchfield Rd, Goodyear 85395
Phone: (623) 536-1183
State: AZ
City: Goodyear
Street Number: 1408 N Litchfield Rd
Zip Code: 85395
categories: computer repair service, electronics store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 10:00 - 20:00

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Reviews
Consumer beware! Not timely on work.. disorganized... Not honest with customer.. when confronted, then they come clean with mistakes..
Brought in my Samsung Galaxy watch I bought here about 2 yrs ago. Watch stopped staying on. Kept on turning off. Set an appointment with the Geek Squad. Figured they would know something. They won't touch it because I didn't get the "Geek Squad " protection plan at purchase. It was a Christmas gift. Thanks for nothing GS.....
Terrible customer service! Don’t even try calling them because they’re rude and do not know how to talk to a customer. I purchased Bose headphones with a 2 year extended geek squad warranty over the manufactures 1 year warranty. For a total warranty of 3 years I was told word for word that if I purchased this 2 year warranty from geek squad at this specific location that it would come into effect once the 1 year manufacture warranty expired. Which it expired 11/11/2017. And That the 2 year geek squad warranty would expire in 2019. Well the headphones are dead and do not work anymore and they have hardly been used. They’re in perfect shape but I’m out a bunch of money because of a misinformed employee. Sucks but I know now not to purchase a warranty over what the manufacturer is offering on MOST items.
This has been a painfully insulting & infuriating experience. After the store was unhelpful, I spent over an hour making an appointment for repair. The appointment was missed. I'm on my 3rd call trying to get this resolved. The 1st put me on hold for 30 min the disconnected, so I tried chat. They told me to wait, the escalated person told me to wait, then gave me a number to a tech who was accusatory, abusive, and said they weren't coming.
They only see the TVs that you buy at bestbuy buy they are nice to tell you the truth about it but for fixing it they prefer you to buy a new one
Very knowledgeable helpful and professional
Problem solved on three devices!!
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