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Reviews, get directions and information for George Morlan Plumbing Supply

George Morlan Plumbing Supply
"At George Morlan Plumbing, it's the people that count. Locally owned and operated since 1927. Kitchen and Bath fixtures, plumbing parts and supplies, water heater installation. If it’s plumbing, we have it! George Morlan Plumbing has been installing and servicing water heaters for 4 generations. The Water Heater King!"
Address: 12585 SW Pacific Hwy, Tigard 97223
Phone: (503) 624-7381
State: OR
City: Tigard
Street Number: 12585 SW Pacific Hwy
Zip Code: 97223
categories: swimming pool & hot tub service, hardware store, plumbing service


Opening Hours

Monday: 07:30 - 18:00
Tuesday: 07:30 - 18:00
Wednesday: 07:30 - 18:00
Thursday: 07:30 - 18:00
Friday: 07:30 - 18:00
Saturday: 07:30 - 18:00
Sunday: 09:00 - 17:00

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Reviews
I came in today because the diverter piece in our tub spout wasn't working. I previously went to Lowe's and got a universal spout that didn't end up working because we have some janky plumbing in the house. I ended up going to George Morlan and I showed the spout to a really helpful employee, Austin. He was able to offer a repair kit and took the time to actually help repair it with the kit while I was there. I only had to buy the repair kit and not a whole new spout. Austin is awesome and provided amazing customer service. Thank you!
Attention truck drivers. When delivering to this location use the side entrance off Johnson Street. See the photo attached. Probably be best to slide your tandems all the way forward once you turn into the truck entrance. You will need to go around the front side to get around to the back. It's a very tight turn. They will get you unloaded as fast as they can, but they do not have a dock.
Glyn Stubbs at the Tigard store is amazing! Twice I’ve asked him for advice on plumbing problems related to sinks and faucets. Each time he took the time to walk me through the replacement/repair. Both times he printed off the diagram of the faucets and its parts and instructed me on how to do the repair. I bought the parts and went to work. The last time a few days ago his direction helped me fix a problem for which a well known plumbing company gave me a $1,300 estimate. That cost me $50 in parts and a couple hours of work!!! Unbelievable!! I’ve done business with that plumbing company for 20 years! Never again. Thanks, Glyn. ps: Glyn, I hope this doesn’t swamp you with a bunch of novices asking for advice.
George Morlan Tigard has everything for plumbing but the best thing is Glyn Stubbs, Sales Lead, who took time to find a touch-operated faucet that fits my wife's wrist injury and to show how we could switch the cartridge to fix a leaky faucet. Great to find someone who listens and explains.
Had the “vintage” part in stock that none of the big box home improvement stores had in stock. Very competitive price too. They gave me great advice for completing the repair easily. Now I will always go to them first for all my plumbing needs!
Plumber who came to my house to fix my water heater did a great job. My problem though is that with their call center. They seem to have taken lessons from the Tesla School of Customer Communication. The day that the plumber was suppose to come out, I was to get a call by 8:30 AM, I had to call at 9:30 and the person on the other end of the phone acted as if I completely ruined her day by making her give me the information on when my service was going to start. When it was 30 minutes past the time when the plumber was to arrive, I had to call to find out that he was delayed and I would then have to reschedule for the next day and they promised that the plumber would be at my home by 4 PM. I called at 5 PM, because of the wonderful customer communication, was informed that he would be late. I finally got my water heater fixed by 6 PM. Again, the plumber did an excellent job, just there is NO communication from the call center when they should call you or when something has gone amiss.
Austin, was the most helpful, and most politefully educating associate, ever! I am the maintenance technician at a large hotel. From now on, I will skip home depot and Lowes, and just go to George morlan first.
Todd was fantastic and so patient while trying to find the correct replacement cartridges for faucets that I purchased from them 15 years ago. I still need to go home and get more information on the other set I need and will work with Todd again. I use George Morlan's plumbing for everything I need. The know their business well.
I have always felt that George Morgan plumbing had less than average customer service but today is the worst. My customer was sold a shower valve and trim kit that not only didn't work together but the cartridge that was sold didn't ever fit the valve body. When I took everything back to them they wanted to charge my customer for the correct parts and where very rude to my customer and myself. I lost a day of work because of this and to be told to grab my parts and leave in the end was the poorest customer service I have ever witnessed. I highly recommend going elsewhere for your plumbing needs .
These guys are great! At 4:30pm I was in a full on panic. I tried to replace my tub faucet and thought I could reuse the existing shower cartridge. Didn't work, and I broke it anyways. I couldn't figure out how to get the new one to fit and I was dreading telling my wife the water would be off until a plumber could come out. One of the guys at the counter walked me through what I needed to do. By 6pm the shower was working and my wife is none the wiser.
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