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Gold Coast Self Storage

  1. Ludington
  2. Marquette Storage

Reviews, get directions and information for Gold Coast Self Storage

Gold Coast Self Storage
"Are you on the search for an affordable and secure storage unit in Ludington, MI? We have the solution to your storage needs. We guarantee exceptional customer service, affordable rates, and convenience. Take a look at our unit prices and availability to get started."
Address: 475 S Pere Marquette Hwy, Ludington 49431
Phone: (231) 843-3481
State: MI
City: Ludington
Street Number: 475 S Pere Marquette Hwy
Zip Code: 49431-2656
categories: storage facility



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Reviews
I have reached out to them multiple times about the rodent, mice problem. I have Zero food, or anything food related in my unit. They said it could be a unit close by causing the mice. Regardless... I am not paying another month for my things to keep being destroyed. Would give them zero stars if i could!!!Stay away!!!
Update: The company reached out to me with an explanation and resolved some of the issues. I've changed my rating and withdrew some of my review with respect to the consideration given to me. It's nice to know that there are companies still around that listen to the customer's voice. The units are clean, secure with no leaks, NO MICE, and cameras are in place to monitor for storage safety. _______________________________ Brianna is amazing. However, my unit was $80 a month, and starting in February, it will be $108. You would think that they would give customers a discount that have been with them for years and have never missed a payment. I'm moving all my stuff out of National Storage and finding another storage company.
Very thankful to Brianna who answered all my questions. I live in another state and I am trying to coordinate the storage of a recently passed loved one's belongings until I can get there to sort through everything. She was able to get me quotes for units that would be sufficient in size, and made sure I didn't miss out on the first month free for the unit size I picked. She even recommended a moving company that has been super helpful through it all. Thanks again!
Had a great opportunity to speak with a young lady at the front desk regarding the storage fees of this facility. She very quickly answered all my questions and was very professional over the phone. This was regarding an out-of-state move to Michigan. Brianna was very helpful at recommending different solutions to my move. Thank you and keep up the good work.
Bri is one of the most kind and professional people I’ve ever dealt with anywhere. Anytime I need help or have a question, she is always excited to give me assistance. 5 stars isn’t high enough of a rating, but that’s all it allows me.
Brianna is breath of fresh air for customer service!!! She was helpful and focused on our needs for a rental unit. Only place to go in ludington Mi!
Terrible! Awful! My stuff got ruined , and they wouldn't even give me a partial refund after I'd been paying them for a year to keep my things from getting ruined! My storage unit leaked for long enough to cause massive corrosion on metal and mold, and after spending more than $250 to store my stuff they would not give me any refund at all! They offered me one free month of rent... even though all of my stuff had already been ruined! When I said that didn't help me they offered to move my stuff to a more secure Locker at the same price.... but remember it had already been ruined! I understand that they don't insure your items when you store them there, but reason and decency would dictate that they give me a complete refund since they violated their part of the deal. The whole idea is that you store your stuff and it's safe there, that it won't get stolen or ruined... I paid on time every month and they did not live up to their end of the contract, they ruined all of my things! Do not give these people your business they don't care if your things aget ruined! Guy didn't even say he was sorry!!!!!
Went there to pick up a enclosed U Haul trailer that my daughter had reserved,the person working says" I really don't know what to tell you we don't have it" My daughter needed it for moving that day. Asked her about the trucks outside she says we can do something. Gets off the phone to manager or somebody and says "Trucks are reserved but we can give you a $50 credit for future use" Really!!! Another gentleman was in there at the same time to pick up a furniture dolly that he had reserved and they didn't have. Sorry that I can't give them 0 stars or I would.STAY AWAY!!!
Brianna is by far the sweetest person I have ever dealt with. Truly an incredible person who treats people with nothing but kindness. Would recommend these services simply because of Brianna.
Brianna over there was an amazing help. She was very knowledgeable and was able to help make sure that I was taken care of and all of my questions were answered. Highly recommend this location!
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