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Reviews, get directions and information for Good Shepherd Vet Hospital

Good Shepherd Vet Hospital
Address: 3703 Maccorkle Ave SE, Charleston (Virginie-Occidentale) 25304
Phone: (304) 925-7387
State: WV
City: Charleston
Street Number: 3703 Maccorkle Ave SE
Zip Code: 25304-1525
categories: veterinarian



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Reviews
I've been taking my pets to Good Shepherd for over a decade and I've recommended them to everyone I know. It's not convenient at all, but it's worth the drive to see vets that I can trust to care for my dogs as if they were their own — and not break the bank while doing so. Dr. Stephenson and Dr. Blanton have been wonderful with all of our pets needs!
Great experience. The vets and pet nurses seem to really care and love animals. Took a look over an bite injury my daughter's new little hamster had and reassured my daughter that her fur-baby Sir Leon will be okay. Will be back with our pet care needs.
Had appointment for surgery scheduled. Drive over an hour to get there. Make sure everything is fine leave my pup. Double check that everything is good to go and when to expect a call to pick her up . Leave and drive an hour home. To sit and wait on call in the eve to come get her. I get home and have a voice mail they rescheduled her cause I guess they were to busy even though she had an appointment serval weeks out for surgery. Then goes on to tell me that the estimate I got for surgery was no good so 700$ appointment turned into a 1000$ appointment.. but they can’t do her today sorry come get your dog.. so I drove another hour or so back to get her . They gave her 2 vaccines that they didn’t ask me first .. and when I pick her up I’m billed over 200$ for something they had no permission to do..didn’t bring the money for anything because appointment was cancelled.. they don’t do billing.. being charged for something I didn’t say to do.. the women at the desk are super rude. And obviously careless… we will not be going back I’m disgusted!
Such nice people! We took four cats in and the dr. took her time and was very informative. The tech was also kind, and our cats were handled with such care. I know this is routine for this practice, as I have been there before, but it truly is a comfort for pets and owners alike, EVERY. TIME.
Dr. Sarah and her staff are exceptional! We had an urgent need for a complicated spay, and Dr. Sarah got us in quickly, and the surgery was a success. The follow-up care was wonderful. The 12 hour round trip was worth every minute
I called Good Shepherd everyday to see if my dog was okay, but they lied to me. I would post pictures of her wound but it may be too graphic for public, please email me about this at puddlessir@gmail if you’d like to see the wound my dog sustained while in their care. They wouldn’t have a vet look at her until I came to pick her up. I was told they were “doing me a favor” by not charging me an office visit. I was still charged $150 for medication to treat the wound she sustained *under their care*. Also a staff member looked directly at me and told me they gave her a bath that morning, but she was caked in feces that needed soaked off. This business does not care about the well-being of your pets. Avoid this “veterinary hospital” at all costs.
I board my dog when we have to go out of town. He's well taken care of & gets a bath before I pick him up. Also can do nail trims and vaccinations when needed. Prices for boarding are fantastic!
I am beyond frustrated with this office. They have been behind for years and always have an excuse. I was there for a scheduled appointment at 9:30 and still hadn’t seen a vet by 11. I went out to inquire and was told Dr Currey often runs behind. If you’re behind at 9:30 am repeatedly, then you are the problem. The facility isn’t clean, the staff is hit or miss, and they’ve added a 3.75% charge to credit cards but the only notice I saw of that was in the exam room so not time to come prepared with a check or debit card. It’s fine if you want to take a half day to get a vaccine for your dog, but if you want your time to be at all considered then don’t go here. I mentioned this to the owner years ago but clearly there has been zero change. We’ve been with this vet for almost a decade but finally switched after today.
Good Shepherd Veterinary Hospital has helped us since the day we brought our beloved Pembroke Welsh Corgis home from their respective breeders. I ask a lot of questions & they always help me & answer them thoroughly. I love this place & the people. They are our favorite small animal veterinary hospital for our dog & cat furbabies .
They always take great care of our dog Finley while we're away.
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