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Goodwill Stores

  1. Charles Town
  2. Charles Town Store

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Goodwill Stores
"We believe in the power of work to strengthen individuals and to transform lives. We envision persons with barriers to employment being able to choose rewarding employment, achieving financial security, and building careers and lives for themselves and their families, thus enriching our communities."
Address: 136 Patrick Henry Way, Charles Town 25414
Phone: (304) 728-6883
State: WV
City: Charles Town
Street Number: 136 Patrick Henry Way
Zip Code: 25414-3852
categories: discount store



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Reviews
Disappointed by this organization’s recent decisions to increase price of merchandise ridiculously. Forever 21 faux leather jacket for $30 and Walmart brand skirt for $10. I also just saw a Target brand dress NWT for $17 you can buy these much cheaper with free shipping off of EBay. It is disappointing that an organization supported by community donations and government funding continually chooses to price merchandise absurdly and still asks you to round up at the register. This is not just due to inflation. It is often cheaper to shop at other stores selling new clothing. I am currently looking for a new place to donate my clothing to as I do not want to support such an establishment anymore.
I made a pit stop here while on the road heading home on Tuesday, 07-04-23. Had a variety of items to look through if you had time. Saw what appeared to be some vintage items, including the Nordic Track pictured. I'd never seen wooden nautilus equipment. I didn't need it, but the sanitizer station seemed like a good deal with many available. I purchased a John Grisham book, a new Bible, a Nordic Ware baking pan still in good condition, a pair of Jeffrey Campbell pearl flats, & a soft drink. I and two other people were looking at items in the cases near the register. A staff member asked if we needed help with anything. Don't usually stop while I'm on the road, but I'm glad I found a few good items.
Goodwill is one of my favorite thrift store, this one is good, just the price is lil bit high but they have nice stuff. Clean store and friendly cashier. Got a nice bag that looks like brand new with brand name for cheap price, clothes, kitchen ware and organizer bags which helps organized my bag.
Lots of stuff to browse and choose from! Everything from new mattresses, clothes, furniture, appliances and pet supplies. FB&TT@Heyitstaralol
I love Goodwill but the old guy who stands outside to collect the donations needs to go. He doesn't help except to dictate where things go, is unfriendly and ungrateful- especially after donating a trailerful of good stuff.
I have one problem, and I think my rating of the store is correct because of this: They close too early for no reason. I go in there to buy items, and I go mostly when the store is open until 6:00PM. They closed when I went there yesterday at 5:30, and I saw the lights turn off just as I was about to walk in with my boyfriend. I do however like the items that are being put on the shelves and racks. I will be going back.————————— <<UPDATE>> Feb 9th, 23: They’ve been quite amazing with closing now, so the above does not apply. I go here all of the time and everyone there is very friendly. Great deals, and I definitely recommend every local stopping in here at LEAST once. Great leadership, and great teamwork. I’ve updated the rating, so hopefully that helps.
Last week we had worked hard to catch up on getting 10-12 bins of goods out on the floor in just a few hours. We get hot and sweaty and may be wearing a serious, determined, thinking face while we reach our goal, but are always happy to help in any way we can. We love our customers and have had several exclaim on how good the store looks and how clean and organized it is. They say our prices are great and many of our goods are in like new condition. We are not allowed to take returns per policy, and this is posted on the doors and next to every register at checkout. Electronics can be checked at the back of the store. We know our regulars and try to point out items they may be interested in. Ebay-ers, collectors and frequent customers all say how grateful they are for our help. We are so proud of the headway we have made!
I have purchased stuff at the charlestown store and the cords were cut on the plug lamps why is that..and the store smell and not clean by no means.
I would like to say most of the time it's an enjoyable experience and most of the time they got great prices but they have a couple girls working there that really do not need to be working there they are very rude and they know who they are they have no public relations experience with dealing with people once again they're very rude to the people that come there and Shop and once again it's only like two of them and in my opinion they're very ignorant to people at 60 years old I think I was treated pretty s***** from two girls there now all the rest are great and Fabulous
UPDATE: The restrooms say employees only now. I suggest you could offer a key attached to a paddle or something at the front desk. This would reduce the chance of vandalism and allow customers to use it if necessary. I know I it can be a trial to have somebody mess up the facilities, but I don't think letting that ruin it for everyone is the solution. This would get 5 stars from me.
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