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Gracie Square Hospital

  1. New York
  2. New Square Hospital

Reviews, get directions and information for Gracie Square Hospital

Gracie Square Hospital

About

Gracie Square Hospital offers compassionate behavioral healthcare in a peaceful setting.

Description

Compassionate behavioral health care in a peaceful setting.

Address: 420 East 76 Street, New York 10021
Phone: (212) 988-4400
State: NY
City: New York
Street Number: 420 East 76 Street
Zip Code: 10021
categories: medical company, hospital, mental health service


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Reviews
While I was only here for a short period of time 4 days, I found the hospital remarkable for the help, patience and caring of all the staff -- psychiatrists, therapists, nurses, everyone, and many had marvelous senses of humor. I gained 4 lbs. in 4 days -- you get a lot of food and snacks. Everything is clean and well-kept. And even my fellow residents were great! Most of them were funny, friendly, understanding, and simply wonderful people. My room-mate was marvelous, considerate, and a dear person, and in my 4 days I made quite a few new friends. This was my first time in a psychiatric facility, and I had no idea of what to expect. My experience was, frankly, excellent, and I'm very grateful for the care and treatment I received. Thanks to everyone I met!!
I am writing on behalf of my son who was there for a couple of weeks. The staff was wonderful: the doctors, therapists, social workers, security, cleaning crew...all were very friendly and seemed to be very concerned for his well-being. Thank you to everyone!
This is a very harmful hospital in every manner. I had a friend who was was blatatnly manipulated. The fact that they label themselves as safe for the LGBTQ community is a sick joke because they created an incredible unsafe environment and endangered my friends safety on multiple occasions. The staff would escalate the situation in response to valid advocation and continue to turn the blame of the escalation onto my friend, pinning "bad behavior". This hospital is corrupt, harmful, unsafe, and inhumane. No one should go here and this hospital should be investigated and shut down. The people who work there shouldn't be able to sleep at night with the sickening pain and trauma they've inflicted.
They have a chaplain which is good. They keep patients in closed air with very limited access to the fresh air, a total violation of human rights. In my experience, it was a chaotic place, the management could not keep things in order. No queuing system for iPad/radio, hard lights and noise are my minor complaints. Some members of the staff are physically abusive, I witnessed a male staff member lay hands on a female patient without any physical aggression from the patient. There are cameras everywhere but the management failed to review the footage and take appropriate remedial action repeatedly during my stay. They over dose patients with drugs without due diligence. They keep patients for in-patients “care” longer than necessary. The aim of some of the doctors here is to force a diagnosis on you and invalidate all complaints from the patients. Some doctors over dose patients. Many of patients at this hospital were smarter than some of power hungry control freak staff. Not a great combination. If you have a loved one at this hospital, I would recommend you check in on them by paying them a visit regularly. I hope for everybody’s sake that some independent God fearing organization audits this place. Your experience may vary.
I specifically want to give a 0/5 to my former psychiatrist Dr. Gamer who was a truly appalling caregiver and has no business dealing with other human beings. This was about a year ago so I’ve had time to think about it, and I am still struck by how callus, dismissive, and patronizing she was. My friends and new providers working in mental health treatment all react with true shock when I describe my interactions with Dr. Gamer. It was not only the worst medical care I’ve been given but some of the most negative interactions I’ve had with another person, period. I don’t believe I’ve ever felt less understood by another person. Overall my experience was fine 3/5, the support staff was good-great with a few really outstanding people that made a huge difference there. The actual treatment was fine, nothing special but certainly not bad. But again, my time spent with Dr. Gamer was deeply uncomfortable and generally upsetting, not to mention totally unhelpful for my mental health. I have no issues with the hospital and the rest of my treatment there, just her. Hope she reads this!! :
First, the staff are committed to their patients and take their jobs very responsibly. Alana, NP and Mikaela, staff nurse were extremely helpful in providing much needed insight and information to family members.Jonathan, SW expedited paperwork necessary to get things done. The staff care and it shows. It would be useful, tho, for some to return phone calls. Family members, on the outside, are often unfamiliar with the mental health system, and info and return calls would be helpful. This is especially true, when a loved one hears patient horror stories Such as not being allowed to leave on and on. Thank you to the awesome staff! Second, this is a psych hosp. Folk here often have serious mental health issues. Expect a lot of yelling, screaming, things such as tables crashing to the floor. Expect Many sleepless nights. Expect lights to be on and loud noise, very boring with not much activity. Food is ok,expect to gain weight due to lack of ability to exercise.
Nurses, esp, the Chinese nurses here are very rude to their patients. They don’t seem to emphasize with them and their needs while they stay here…they should be doing something else instead of using their cell phones all the time. Shame on them. Food is decent to good and facilities are a bit newish but nothing that particularly helped me with my stay here for 10+ days or more.
Unprofessional, will over dose you on pills! Giving u pills u don’t need and the medication has me extremely drowsy, drooling, disoriented & shaking! Than when u call they’re saying u need to come in for them to change ur dosage ! Please save your loved ones from a place like this.
My friend was there for a week, he got thrown on the floor and the staff never want to apologize for him. Most of the staff not all were rude to him. I told him it's not crazy, its Gracie!
Beware of the so called social worker named Kate and the female dismissive psychiatrist. They used family members to fish information, then they ghost you, overmedicate your loved one, called insurance to get approval for more time, won't called anyone at time of discharge. Your loved one is sent with high dose medication and more meds to handle side effects of the overdosing . Very irresponsible for a social worker to give patient a diagnosis at time of discharge, without any family present. That is a sure recipe for suicide. Nursing staff are compassionate and they understand how challenging is to deal alone with mental conditions.
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