Greater Rochester International Airport (ROC)

Reviews, get directions and information for Greater Rochester International Airport (ROC)

About

ROC is your Gateway to the World!

Description

Visit our website at www.rocairport.com to view flight arrival and departure data, parking information and rates, find airlines serving our Airport and browse the impressive list of non-stop destinations we are proud to offer.

ROC is honored to serve you as one of the major airports in the Western New York region.

A recent study conducted by the New York State Department of Transportation (NYSDOT) found that our Airport creates and sustains nearly 10,000 jobs, generates $295 million in income, and contributes over $800 million into our local economy each year.

Compared to all 18 commercial airports in New York State our Airport ranked 4th overall in total jobs supported, 6th overall in annual earnings and 5th overall in total economic activity.

Thank you for participating in our Facebook site. ROC reserves the right to delete any inappropriate comments in an effort to maintain a pleasant environment for our users. Repeat and severe offenders will be banned from our page.

Address: 1200 Brooks Ave, Rochester 14624

Phone: (585) 753-7000

Website

Email: vog.ytnuoceornom@tropriacm

Parking: Lot, Valet

State: NY

City: Rochester

Street Number: 1200 Brooks Ave

Zip Code: 14624

categories: transportation service, airport terminal, airport

Reviews

Before going here, I had the presumption that it would be an old, run-down airport, but boy was I wrong! Maybe they renovated recently? In any case, I was impressed by the modern décor and cleanliness. The security line was short, so I got through within 2 to 3 minutes.

Clean bathrooms. They have water bottle filling stations. Massage chairs, area for dogs, small area for kids to play, vending machines, mini convenience store area, multiple selections for food. Medium sized airport.

Nice small airport. They even have arcade games to play.

Great, but NO united lounge.  It is not too busy though.  Please add a United Club lounge & a Priority Pass Select associated lounge.  The security TSA? workers are polite & some friendly.  this is my hometown airport, from my youth, that is.  I appreciate the remodeling & upgrading that is going on there.  The staff here are all very nice.  Quite so.  I look forward to eating a Rochester Garbage Plate before a flight.h.  I'm back.  The remodeling is coming along nicely.  It's beautiful.  Cosmopolitan.  I went back to Rochester in 2/19.  Wow!  The remodel of the airport is beautiful!  Nice, stylish, and fancy looking.  Posh.  I liked the Taste of Rochester too, but I did not see a Garbage Plate offering on the menu.  I just read it's at the Flight Deck diner near concourse A & costs $12.  I'll pay that to get stuffed.  The remodeling of the airport made me happy, & the nice covered walkway from the airport to the garage is great!  ROC needs more direct nonstop flights: to: Denver, Albuquerque, SFO, LAX, Vancouver, Montreal, &?  A few more nonstop direct flights away from North America too: LHR & Frankfurt please.  Please consider adding a small Aritaum store at the airport that sells Amore Pacific products, such as Sulwhasoo, IOPE, & Laneige.  Aritaum store always gives you free sample sized gifts with purchase, which are perfect sizes for packing in carry on luggage.  I was back here in may, 2019.  The airport is beautiful!  $$ well spent on the remodel.  Now they need to add a longer runway & get a new international airline to make ROC a hub.  I was just in Toronto in June, 2019.  PLEASE add back the ROC to Toronto puddle jumper but use a tiny jet!, but don't make the round trip price more than $100.  It was too expensive in the past, & most folk don't want to sit on propeller prop planes.  You do not need a car in Toronto, & it is OUR world class city so close to Rochester.  Air Canada & United Air should have the flight & continuously promote it & its no more than $100 round trip cost.  Also promote all the nonstop world destinations from Toronto's airport. The small jet planes would be full.  10/28/19: another relaxed nice experience at this airport.  The remodel job was wonderful.  I even like the rocking chairs.  1/1 /20: the airport is very nice looking now.  Not busy today.  6/7/21: After 1.4 years of government travel restrictions due to COVID, I'm !  I'm so happy to come in & go out of ROC.   6 am: No long line at the United counter.  Easy fast TSA Pre check security line.  The airport has been beautifully updated again.  It's a high quality nicely decorated airport with nice, polite, & friendly workers.  April, 2023: They have new xray machines.  Their staff are courteous.

This is actually a very nice smaller airport. It is very modern and quite spacey. There is amble seating room in the gate area. There are a few restaurants and artwork to keep visitors attention. Baggage claim is spacious and rental cars counters are in baggage claim area and car pick up right across the street in the parking garage

Cute airport. Unfortunately every time I fly here, luggage takes forever!! My flight landed and I was in the final rows to deplane, I got to baggage and start waiting everyone is. Completed my rental car pickup, baggage STILL isn’t moving.  Bags took 50 minutes to arrive, and no other baggage claims were active. Seriously Rochester, hire some people or figure out what’s going on to fix this!! This is not ok!!

Great check in process. I flew through TSA without a hitch. There are very few people here on a Saturday but all the workers are friendly and there’s some really good food here. Definitely a grade A airport for a smaller city. You probably only need to arrive an hour before takeoff here.

Looks newly renovated.   Clean modern bathrooms. Decent variety of food vendors for such a small international airport, Hertz vehicles are a very short walk for pick up and drop off, and overall enjoyed my short stay.

Easy drop off easy pickup not a lot of staff at ticket counters Not a lot of businesses other than food in the airport. Seating is terrible and uncomfortable when you're waiting for a delayed flight. PA system is absolutely terrible. You can't understand anything the gate agent saying.  It's not as bad as some other airports but there's a lot to improve

This airport has improved significantly in the few years I’ve lived here. Facilities are cleaner and updated. Big enough to have flights where most customers need to go, but small enough that there aren’t huge crowds and lines all the time.

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