Greene Funeral Home, Inc.

We held the memorial for the passing of my granddad a few days ago and based on our experience, I do not recommend this place for a few reasons: 1. Guests who arrived early were made to stand outside for almost an hour in the heat. This includes elderly, children and persons in heels. No waiting area was offered. It was very cold, impersonal for such a sensitive time and was embarrassing for the family who had guests arriving to support. Note that we were the first family for the day and it was not due to another ongoing service. 2. Once we were allowed to finally go inside out of the heat and elements, nothing was set up and ready. So this added to already awkward waiting time. No water was on offer for the guests after having us stand unexpectedly in the heat or otherwise. This is the most basic services that I would have expected to be provided. Tissues which were provided and water. 3. There was a numerous instances of inconsistent information, miscommunication and misinformation on the timing and expectations of the service. For example, we were first told service would begin at 10 and the live stream at 10:15 but once there were informed the live stream at 10:45 and the service at 11. Again this was very embarrassing given everyone was arriving based on a 10am communication. 4. We have a number of family members that are overseas who unfortunately could not attend the service in person and we were happy to learn and share with family and friends that the service would be streamed live in Facebook. The live stream was next to pointless, the position of the “camera” in the form of an iPad was too far away for anyone to see the video presentation and to properly hear the service. Because no one was actively monitoring the stream, it kept timing out and dropping the feed. I had to monitor the feed myself and leave throughout the service to locate an attendant to help with the stream. That was incredibly frustrating to have to take on that responsibility during a time I’m trying to mourn, listen and be in quiet reflection of my grandfather’s life. Again it was embarrassing for the family and we had to continue to apologize to those overseas for the extremely poor execution of the live stream. The end resulted in large portions of the service being missing from the recording and family giving up and being a part of the service. This was our final goodbye, and it makes me emotional, even now, to think about what a mess this was from beginning to end and how terrible this establishment handled and mishandled a simple memorial service. Unprofessional sums it all up and I do not recommend.

The staff at Greene Funeral Home were absolutely amazing, considerate, compassionate, helpful, empathetic and very professional when I needed to plan my mother's funeral service. The level of care and compassion that Greene Funeral Home displayed for myself and our family was beyond appreciated. Greene Funeral Home also assisted our family with funeral services of my late uncle my mothers oldest brother who passed away in 2013. That experience and professionalism alone left a positive lasting impression on our family, and why we chose to have our mother's funeral services there as well! On behalf of myself and my family, we are very grateful for Greene Funeral Home and the staff. Thank you Greene Funeral Home once again, we appreciate you all for your help, assistance and patience.

My father passed away in late Sep'20, and Greene Funeral Home took care of my family. We were recommended to Greene Funeral Home through a family friend. They were very understanding, they helped with the logistics of everything. I had some very emotional family members with me, and they handle everything calmly. Thank you for your help during these stressful times

At a time when it was difficult to complete a thought and what was able to be verbalized was lost as quickly as it escaped my mouth, I found the assistance I needed to complete the task at hand at Greene Funeral Home in Alexandria, VA. Mr. Greene was kind, patient, professional, sympathetic, and understanding. His knowledge of the laws governing the Washington DC, Maryland, Virginia area qualified him to advise and guide me through the process with ease. Mrs. Greene, Nina, the entire staff were equally kind, professional, patient, sympathetic and understanding. In an attempt to be strong, I found comfort, support and strength in all who worked to make the final tribute to our loved one as peaceful as possible. You'll always be remembered for what you did for our family. Thank you from the bottom of my heart!

The Greene Funeral Home provided outstanding service for my family. They went above and beyond making sure that they answered any questions we had and even were flexible with last minute changes and requests we had. Even upon our first meeting they asked us if we were comfortable with dogs and if we weren't informed us that they would place the dogs elsewhere but those dogs were so quiet and well trained we hardly noticed they were there. Mrs. Greene and her entire family were more than accomodating and we were very satisfied with the service we received.

Greene funeral home made a very shocking an unpleasant time as easy and smooth as possible. They were very caring to all of the family as they assisted with planning my brother in law’s funeral service. We can’t thank all of you enough for your kindness. My mother in law loves her blanket. Thank you all again.

How do you rate a funeral home? I've been wondering how to do this since my sister passing. I finally figured it out. How were you treated and would I recommend them to family and friends. My father and I was to deal with my sister funeral. My father wasnt doing well with it and I was lost. I will say that Greene funeral home helped with everything. Nina Greene walked me through what was needed and Mr. Nelson Greene broke it down for us. After talking to him, my father felt like a load was lifted. They were kind and direct. Both things needed when dealing with a painful situation. Yes. I will/am recommend Greene funeral home. If you need people who not understand what you're going through and not trying to take advantage of your situation. This is the place.

The Gaymon family is extremely grateful to the Green Funeral Home and it's wonderful family team for the exceptional handling of our mother Maggie Lee Gaymon's passing and funeral services. They handled mom with true respect and dignity, and the support they gave to the family was second to none. They were wonderfully compassionate from the very beginning all the way through until the internment at the cemetery. We cannot say enough wonderful things about them. Though nothing can take the sting away and hurt out of losing a loved one, having the process handle with such professionalism and loving kindness takes the burden from the family and allowed us to begin the grieving process. Mom looked great, her homegoing services was uplifting. Mr and Mrs Greene and the whole team felt like our partners throughout the process to make sure that Mom's passing was treated with the divinity and respect she deserved. Thank you Greene Family!

I would give 0 stars if I could. When you have to go to a funeral home it means you are already going thru one of the worst times of your life. You don't expect the people that work there to be rude or disrespectful. If you can't show compassion or at least be professional you need to work in another field. I won't go into detail of what happened with my family, but I will say that I would never use this funeral home or recommend them to anyone.

Thank you for your outstanding service and dedication to our family needs during the passing of my mom. I could not have expected anything less from all the staff. Above and beyond you extended your family to our family. The ceremony during the Holidays was outstanding to bring families together to meet and share. Thank you for your outstanding service to all. Professional "yes" at all times. Thank you again Gail Nelson, dtr of the late Ethel V. Nelson