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Hank's Fine Furniture

  1. Searcy
  2. Arkansas City Furniture Store

Reviews, get directions and information for Hank's Fine Furniture

Hank's Fine Furniture

Description

At Hank's Fine Furniture, we pride ourselves on service and making sure all our customers get the best high-quality furniture at an affordable price.

Be sure to like Hank's main Facebook page: www.facebook.com/HanksFurniture

Impressum

Looking for the best furniture store near you? What about a team with the expertise to help you find exactly what you want?



"Founded in 1975 by Hank Browne, Hank's Fine Furniture has grown to 14 stores in 4 states and is one of America's Top 100 Independent Furniture Retailers. From the very beginning, Hank's Fine Furniture's success has been built on offering quality furniture, bedding and accessories at excellent values. As a family-owned business, Hank's Fine Furniture has thrived because of our dedication to service after the sale. You, the customer, have been the most important part of our business for over 40 years."
Address: 401 S. Poplar St., Searcy 72143
Phone: (501) 268-6606
Email: moc.erutinrufsknah@crs
State: AR
City: Searcy
Street Number: 401 S. Poplar St.
Zip Code: 72143
categories: furniture store


Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 18:00


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Reviews
Purchased an electric recliner for my 79 year old grandmother with the lift and back support. This is the only chair she sits in throughout the day due to a back issue. The chair arrived the end of February and a month ago the controller stopped working. We purchased the warranty, so called the store and asked how to start the process of getting the chair repaired. We had to send pictures and fill out a form to submit to their claims department. This was over 2 weeks she was without a chair waiting for a tech to come and look. We took matters into our own hands and picked a controller up for the store to switch out and see if that was the problem, It was a temporary fix as the chair stopped working again. The tech that came out said the chair wasn’t fixable, but now they are bringing a new motor on Monday to try and repair the chair. Calling the store they are rude and short with our family and even laugh when we ask about what is going on. I just asked Robert if there was a return policy, as this is not even six months old, and he responded no. They are extremely rude and act like we are a bother to be asking. There is an elderly woman who is having to lay in bed all day due to the broken chair. Not asking for special treatment, but it would be nice to at least be treated with some customer service and respect. I would never purchase from Hanks again and I do not recommend their warranty program either. Absolutely disgusted that this is what is acceptable in our world now.
I would NEVER buy anything from Hanks again! In 2003, I bought an ottoman to match my leather sofa & recliner. $375 later I got the ottoman & they were great! Fast forward to 2021...I was looking at Stressless recliners. NONE of the 4 people, that were staffing the store, could answer ANY of my questions about the recliner. I used to think that Frank's Fine Furniture was a great store. My...how time had changed!
Professional and courteous staff good sale's for Labor Day and holiday's. Clean, good selection.
Christmas miracles can happen!! Ask Robert all about it. He is a very caring person & went above & beyond for helping my ailing mother with an awesome lift chair. The quality of merchandise is great , great selection, lovely show room. Robert is very knowledgeable & my mom said she will be back!
Me and the wife bought a new beauty rest mattress. Super comfy. Robert was a great salesman. And the mattress arrived before they said. Highly recommend stopping by. Thanks Hank's!
On a Sunday and was busy but sold brother a nice lift recliner that made him happy because his old one broke. Didn't have to wait for shipping since he got the floor model same day. Shipping is to expensive $100 from Searcy to Kensett. But I'm not an expert on shipping costs these days. Very friendly staff on hand. Will return.
Frank was amazing, he helped us pick out the perfect bunk bed for our little girl. Helped us through the whole process and got us what we wanted!
From our meeting Lezell as we entered the store to walking out the store after our purchase we were treated with an attentiveness that you don't find often today. We dealt with quality employees who work to sell quality products which makes Hank's Fine Furniture a first class store.
Love the furniture. Not real pricy. But still kinda up there for me. They have good quality pieces.
Creepy clingy salesman wouldn't leave us alone so we left. Made me super uncomfortable and we left he was commenting, smiling at us, and laughing.
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