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Harbor Freight Tools

  1. Alton
  2. Edwardsville Hardware Store
  3. Alton Hardware Store

Reviews, get directions and information for Harbor Freight Tools

Harbor Freight Tools
"Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools at "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value."
Address: 2606 Homer M Adams Pkwy, Alton (Illinois) 62002
Phone: (618) 462-0307
State: IL
City: Alton
Street Number: 2606 Homer M Adams Pkwy
Zip Code: 62002
categories: home improvement, hardware store


Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 20:00
Sunday: 09:00 - 18:00

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Reviews
Will never shop at Harbor Freight again. We had bad storms come through here and the power was estimated to be out for a while. So we went to the Alton Illinois store to buy a generator. They were of course limited on stock so the one we decided to purchase was the $879 one. I didn't want to spend that on a generator but figured maybe Ill use it for other things. While checking out the person loading it made the comment "Hopefully the power isn't back on when you get home" to which I responded, "Honestly, if the power is back on, Im bringing this right back." The cashier then said "well there is a 20% restocking fee if you bring it back", indicating that if I return this item immediately like I said I would, there would be a restocking fee. Low and behold when we get home, here comes the power company right after us. If I knew that I could return the generator I would have got back in my truck and went straight back. However, I was under the impression that bringing it back would cost me $175 in restocking fees so I just unloaded the generator and dragged it into my garage. Since I knew I wasn't bringing it back I opened the box, pulled the generator out and set it in the garage so that I didn't have a box on the floor getting wet. Fast forward 2 days and I go to the harbor freight website to look up their return policy and I see a message that says "The re-stocking fee will be waived if any of these conditions are met:" and the first bullet point is Item is unopened and in new condition. I immediately called the store to let them know the situation, expecting them to be a reasonable company and realizing the cashier was at fault. However I was met with a store manager passing the buck and sending me to the corporate number. I got the same customer service from corporate where they informed me it was the store decision to not waive the fee and they couldn't do anything else for me. So long story long, if you buy anything from Harbor Freight, be aware that you CAN return an item as long as its not open.
This place always has a decent tool or solution for what I need.
Sales guy followed all over the as if was going to steal something.everytime i turned around he was right there. WON'T BE BACK
I would not even give this place a one star rating, but in order to say Dont buy Battery Chargers here. You only get 2 charges and then they are JUNK!!!
Love Harbor Freight !!! Always have what I need .. just recently bought 2 new power tools from them and are very impressed with them .
This is the place to go for your major tool shopping, great prices, knowledgeable salespeople and friendly environment. They definitely have a great store and I'll be a customer for life. Becoming a part of the insiders club has been the best decision I've made. I more than doubled the membership cost in savings in one shipping trip. I highly recommend becoming a member to everyone that I know who's loves tools as much as I do.
Cheap tools for a cheap price. Some tools are made very well and the price is a bargain.
Great service and I love the US general 44 inch tool chest
I am not a handyman, but I can get some basic task completed. When I need new supplies/tools, my go to is HFT. All I can tell you is, for some crazy reason, I enjoy tool stores. They're like office supply stores for me, I can browse in amazement of the variety of items and what they can do. When I lived in STL, my home was fairly close to a HFT and I shopped there often. When I moved to the IL side of the river, I was thrilled to see that a Harbor Freight Tools was less than 3 miles from my home. Making it easy to run to in mid project when I need a certain gizmo or gadget. If you need it, HFT most likely will have it. They've got tools, I don't even know what to use them for - lol. I found this location, being in a small town, has a friendlier and more helpful staff. It is also kept cleaner and more organized. All of those things, makes for a more pleasurable shopping experience.
Great Staff and very helpful!! Usually can find everything i need.. and save allot of money compared to home depot or lowes.. I became an inside track member and it paid for itself in the same visit.. I love this place.. And i love how they stand behind their products.. i have had good luck with my major purchases as well.. And often find open box deals in the front of the store.. it does take a little while for some out of stock items to be restocked.. But if they have one in the back. They will hunt it down for you if you ask.. The manager is very polite and helpful.. Great store and great team of staff.. I go there prolly once a week it seems anymore.. I recommend becoming an ISTM..
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