Reviews
Every time we come in, the groomers are always so excited to see Myrtle! This is one of the ONLY places that can trim our basset hound's nails safely without our dog panicking. They are so good with positive reinforcement and giving her love during her trim. You can tell everyone there truly cares for animals. Would definitely recommend.
We have been bringing our dog here once in a while for the last couple of years… my poor daughter dropped off her puppy today and told them to do the same as last time didn’t want him shaved… picked him up all his baby fur gone they shaved the poor pup :/ my daughter is so upset. Told her it would be about 2 hrs as they were running behind.. this is by far the worst experience yet and my daughter won’t ever bring her puppy back. I am glad your machines were down and a payment couldn’t be made cause I would not have paid for the hack job that was done on him… the picture on the left is right after his last cut that u guys did.. he has been to other places since and they never shaved him! Edit.. when we went to pick up the puppy we were told $52 but their machine was down so they called the next day for payment never said how much it was..checked bank they charged $74 when we called and asked about it they said cut plus matting. So the negative review cost us more money! This dog is not neglected he is well loved by many and we do not just bring our animals to you!
The staff is always excited to see Joy!!! Good selection of food and treats. We travel almost 1/2 hr to support small business. Joy loves getting a bath now… goes right up the steps vs having to pick her up the first few times. Thanks to Paula and her staff.
The lady at front desk is terrible! I have an appointment for over a month to have both my dogs groomed. They leave a message two days before and cancel my appointment. Do to not having a groomer, so they push me off for another month. Then the lady hangs up!!! No customer service at all
This was our first and last time coming to this groomer. We brought our dog a schnauzer terrier mix here to get a wash and trim. We were very specific with the employees about what we wanted from our visit, and it was as if they intentionally did the opposite of what we asked for. A light trimming around the face turned into a patchy shaving of her entire head. Bald spots, nicks from the sheers on her cheeks etc….just an absolute nightmare scenario. To top it all off, when my boyfriend came to pick her up they hid our dog in the back until he paid for the grooming and then even asked for a tip! Unbelievable and unethical.
Did a great job cleaning up my cat! She had some thick mats on her back due to the fact she can't clean herself back there. The fur remaining is super soft and they got her thumbnails clipped because they were growing into one of the pads on the bottom of her feet. She seems much happier now and it didn't take long at all!
Unreliable, rescheduled my grooming appt that was made over a month in advance then they canceled my rescheduled appt less then 2 hours before.
I have brought my Golden Retriever here for 5 years and always have had a good experience. Unfortunately, today will be my last time coming here. The groomer seemed to be in a rush, starting with calling me to come in 2 hours early and then doing the “full service” in less than an hour. I don’t believe my dog was even washed, just sprayed with perfume since he wasn’t even damp after. He also was SHAVED, when golden retriever fur is NEVER to be shaved. Just has a horrible haircut and feel like I paid for more than I got.
Healthy choice is a wonderful pet store, clean and always greeted with smiles. Grooming is above and beyond and the staff especially the owner welcomes all and everyone is treated like family. You won't find another pet store anywhere like this! Time and dedication is given to all pets and customers. I highly recommend Healthy Choice Pet Supply and grooming. 5 star is an understatement. Thank you so much.
I've been taking my dog here regularly for groomings for years. Loved it, friendly staff who did a great job with him. However, this last time, there was a new groomer that has never groomed my dog before. Her name is Eve and she will butcher your dog. Avoid her at all costs. She told me that she had "knicked" my dog and I told her it was OK and that I understood accidents can happen, especially when working with animals.... However when I got to my car, I had realized that the "knick" was more of a deep tear, or stab in his skin; he had blood dripping from him when I picked him up, he was visibley shaking and afraid and very clearly in alot of pain. Needless to say, a very expensive trip to the vet was made. The vet said his skin was so torn she wasn't able to suture it; they had to clean it out really well and my dog has had to wear a safety cone and has been on pain killers and antibiotics 3x a day and has to let his skin naturally heal. Even if this was the last place in town, I'd never bring him back because he's now traumatized.
