Hearing Aid Health Care Center Inc.

I would give zero but not a option, called to follow up for approval for hearing aides, very rude, speaking from home on head set, very difficult to hear, contantly on hold, currently 37 min. when told tatamika on hold for long, she got very argumentative and said no. looking at my phone, clearly 37 min. ask for supervisor, none available for 48 hours. Tatamike and second customer service Monique refused to send the approval to get hearing aids even though approval number was provided, VERY argumentative customer service, constantly on hold, ask to speak or communication with VP sales, again refused, apparently "they can not help you" according to customer service. Horrible service, horrible work ethic, horrible follow through with their process.

Worst experience ever! Filed complaint with BBB after hearing aid order was cancelled by one of EPIC ‘s providers. EPIC refuses to refund my $2998 paid to them. I have been constantly lied to by everyone that answers the phone there. The latest lie by them was to the BBB when the pressure was put on them, they said that my refund was processed more than a week ago. The cc company says they have not received anything from EPIC!!!

I am a provider with EPIC and really appreciate all the referrals and opportunities to help people. If anyone got connected with a provider that is not working out please give me a call and we can fix whatever is going on. 480.862.HEAR

Disgusting, horrible company run around, over 20 hrs of calls to my insurance company, EPIC my provider and waited 3 wks and still no go ahead for my audiologist to order hearing aids.

Never been there kept sending me a bill When I talk to him about it they sent me another bill