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Reviews, get directions and information for Henry Ford Kingswood Hospital

Henry Ford Kingswood Hospital

Description

Kingswood Hospital, a psychiatric hospital in Ferndale, Michigan, provides inpatient psychiatric treatment for children, teens, and adults with severe behavioral health disorders in a warm, professional environment. The psychiatrists at Kingswood Hospital have vast experience in diagnosing and treating all types of mental health disease, including anxiety disorders, bipolar disorder, depression, post-traumatic stress disorder, psychosis, suicidal thoughts and suicide attempts, and psychiatric illness combined with substance use. Treatments may include individual counseling, group therapy, family counseling, intensive care management, medication management, and advanced procedures, including electroconvulsive therapy.



"Henry Ford Kingswood Hospital, a 100-bed psychiatric hospital in Ferndale, has been serving the community for more than 40 years. We provide comprehensive inpatient psychiatric treatment for children, teens and adults with severe mental health or behavioral disorders in a warm, professional setting. Our secure campus offers a safe and therapeutic environment to facilitate recovery.Our team of board-certified psychiatrists and therapeutic staff are experienced in diagnosing and treating all types of mental health disease, including anxiety disorders, bipolar disorder, depression, post-traumatic stress disorder, psychosis, suicidal thoughts, suicide attempts and psychiatric illness combined with substance use. Treatment plans are designed ..."
Address: 10300 West Eight Mile Rd., Ferndale (Michigan) 48220
Phone: (248) 398-3200
Email: gro.shfh@stnemtnioppa
State: MI
City: Ferndale
Street Number: 10300 West Eight Mile Rd.
Zip Code: 48220
categories: mental health service, hospital


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Reviews
I am a Registered Nurse. About 8 years ago I spent one month working at Kingswood. Mod C. My colleagues enjoyed belittling me. They yelled at the patients. They were so uncaring. It was a horrible experience. I was shocked by their behavior. Hostile. Rude. Warped. One nurse My "preceptor." yelled at me in the hallway because I spilled a few drops of water on the floor. She told me to wipe it up. On my hands and knees. As if I was her personal servant. It was one of the most humiliating experiences in my life. I worked in a Medical ICU for most of my career. We were a team. Professional. Caring. I have been an RN since 1988. Never did I experience anything like I did at Kingswood. These Mod C nurses were bizarre. Each one had oddities. How else to put it? Gaslighting. They never helped the patients. That was the worst month of my life. Do not work there. Absolutely do not allow a family member to be admitted to Kingswood. I never would have thought that nurses could behave this way.
Great staff!!! I was here in 2019 & they were great! Especially the lady who admitted me I can’t remember her name but she was like the officer and she was in the basement area I believe…. We shared similar stories & she understood everything. She told me if I ever needed to come back to do so. All the nurses & social workers was EXCELLENT!
Currently on hold because an EXTREMELY rude woman named Sharon who refused to give her last name, badge number or any form of identifier who worked on August 12th around 9:30pm was being so disrespectful to both myself and my mother when I called as a former patient, who was suicidal, needing assistance getting my meds. She was EXTREMELY dismissive, inconsiderate, blunt, and rude for literally no reason. Now God forbid I took my life she would have to live with that. My concerned mother had to join the call to RESPECTFULLY get assistance and Sharon blatantly did not care and made it seem like we were bothering her. I understand that prescriptions are out of her very low level of expertise, but a GOOD WORKER and a concerned employee would at least provide info or point me in the direction of someone who could help. After we informed her that my mother is a health care compliance officer and demanded to speak with someone on a higher level who could be of better assistance, she put us on hold for about 5 minutes then hung up. We called back and she has refused to answer, keeping us on hold for an additional 20 minutes. Half way through the conversation once we became appalled by her poor customer service I began recording this conversation on my phone and would be happy to share it with your management or HR department. As someone who suffers from severe depression and anxiety I am disgusted that you guys would have such an inconsiderate person working in this type of facility.
I was sent here when I had just turned the age required to put in with the rest of adolescents. I believe 13-17. I had gone for self harm and suicidal ideation, I was 13 wanting to take my own life, I couldn’t be left alone. I was told I was fine and didn’t need any help. The staff didn’t seem to enjoy being there as well, find a different job if you can’t treat these patients kindly and with respect!
Worst experience I’ve ever had. I’m not talking about the situation I’m talking about the experience at this facility. The faculty was horrible very unprofessional and lack of empathy for the patient. The building was run down I had no hot water for 6 days in the middle of winter despite telling the staff. The temperature in the building was so cold I needed 5 blankets on my bed to stay warm. There were toilet paper balls all over the ceiling 56 in my room to be exact! I counted I didn’t get my medication for 48 hours. So I was in withdrawals on top of a mental health crisis. The nurses acted as if the patients were wasting their time, they were very rude and acted annoyed . It felt very unsafe and not therapeutic at all. No counseling, groups consist of coloring books. It felt more like the county jail than a mental health facility. The food was inedible cold, hard, old just awful in every way possible. This place is the very worst ! Stay away from this place.
Thank you for saving my life : Doctor Husaine? Cannot spell but he was very tall and from Lebanon. We thought he was scary at first but he’s actually super sweet and he wears those maroon scrubs was amazing, as well as all of the social workers and therapists there. I met amazing people as well!! I was there a few years ago for treatment for PTSD, and they accommodated me super well. All these negative reviews genuinely upset me after the help I was given. I know no two peoples experience is ever the same, but it’s odd when everyone I know loved Kingswood as well :/
The Dr’s, social workers and therapist at Kingswood SAVED MY LIFE. I will forever be grateful and hold this place close to my heart. I suffered with Major depressive disorder and severe anxiety, still do but they picked me up when absolutely no one else could and set me up with lots of info on where to go once I left there. They are all very caring and attentive to your needs. Some of the CNA’s lacked compassion for patients but other than that I cant complain about this great hospital.
My 16 year old niece was transferred here yesterday from William Beaumont in Royal Oak and from the moment we walked in this facility we were really impressed and how nice it looked and how amazing, caring and kind the entire staff is! My niece was really scared as were my sister and I just because of the situation but they all made all of us feel comfortable and like we had nothing to worry about! We are confident that my niece will get the care that she needs to get better so she can come home to her family! So thank you to the entire staff for being so kind,caring and understanding : I would recommend this facility to anyone who has a family member struggling with depression and other issues!
Terrible experience. The rules are inconsistent every day. The staff obviously does not get paid enough or they would care about their work and the patients more. Complete lack of communication between staff and parents. Do better for your city of Detroit, Kingswood.
Pretty solid for a wayne county psych hospital. Pretty good groups. Social workers were very kind. However I was homeless. I had been transported from a hospital in washtenaw county. They initially refused to pay for a taxi to take me back to my car that i lived in. Said i would have to find a ride but i had no friends or family too help me. Said i could take a bus but there were no busses. They finally said well we are discharging here is a bus voucher. Well it was for detroit area and didn't go to ann arbor. I told them if they did that i would call the police as soon as i waa outside and get my complaint on record. Magically suddenly i got a taxi voucher to my car. That was pretty wrong of them. Staff was for the most part very kind tho. Doctors are hit and miss. Over all tho at least a safe hospital
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