Going to get ice cream in the evening at Hershey has become a tradition with me and the kids. Every evening after a full day of activities, we talk a stroll here, and cool off. Usually we sat and eat right there. Despite covid, the line was crowded this year. I must say that the kids look forward for this little treat, and I look forward to spend time with them. Note if you are a owner, you get a discount .
This ice cream was solid. Not a knock out of the park, but what’s really good is the customer service. Friendly people behind the counter and quick service. I got a milkshake but if I’m being honest, the local Wawa had a better creamy smoothie. Definitely worth going there instead in my honest opinion.
Customer service was awful. This man avoided serving me to the point where it was so obvious. He was black himself and I am a black woman so I'm not sure what he had against me. I went up there twice to make sure I want tripping and again he avoided me and the other man had to help. I ended up confronting him and he acted like he did nothing wrong. I hope he doesn't treat all his customers like this.
No ease of movement around around the store and staff seemed too busy to help. Staff were pretty much apathetic. I don't know why I am writing this review Walmart does not care.
This place is an always must stop in when we vacation at Westgate Town Center. They offer multiple flavors of ice cream, brownie sundaewhen the brownies are in stock, make your own, banana splitswhen the bananas are in stock and milk shakes. Don't forget if you're a Westgate owner you get your discount. Good ice cream and plenty of sitting areas with a nice size game room for entertainment. 5 stars if they weren't out of brownies or bananas 3 out of the last 4 times I went.
The ice cream is delicious, and I really enjoyed my visit.
Westgate's Hershey ice-cream is very good. It has a very rich and creamy taste. Some ice-creams, taste watered-down but not this ice-cream. However I live near and have been to Hershey many times and have always know Hershey for it's chocolate.
Crazy delicious ice cream selections! The only problem is trying to pick a favorite.
Would have been 5 stars but the freezer wasn’t cold enough. Our ice cream was way too soft, maybe there was an issue with the facility. I’ve never had ice cream that was this soft before. Great besides for this issue.
There were a ton of delicious choices to choose from and all tasted wonderful.
