Hertz Bradley W - West Hills

Reviews, get directions and information for Hertz Bradley W

"Welcome to Hertz Car Rental - Hartford - Bradley International Airport BDL located at 180 Schoephoester Rd, Windsor Locks, CT, 06096 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations,each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles EVs, vans, trucks and more."

Address: 6700 Fallbrook Ave, West Hills, California 91307

Phone: (818) 593-2948

State: CA

City: West Hills

Street Number: 6700 Fallbrook Ave

Zip Code: 91307

categories: lawyer & law firm

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Reviews

We actually had a reservation with Thrifty, but they have been bought out by Hertz. We were upgraded to an SUV because they didn’t have any sedans left. They would have gotten 5 stars if we didn’t have to return because the car they assigned us didn’t match the plates. This caused us to have to return and talk with them to get this issue fixed. What saved them from 2 or 3 stars is that this issue was quickly resolved and we were on our way.

The young lady at the counter couldn’t have been sweeter, kinder and more patient with finding my reservation. I did book via a 3rd party and won’t do that again. It was cheaper to book the rental car straight from Hertz. Once she had my reservation all set, when we walked out into the lot, she was so kind in making sure I had the car I wanted and helped me load all of my bags. This was 10/21/22 at Bradley Airport. I appreciate all your help!

I would avoid. They charged me an extra $20 even though I returned the car with a full tank. They don’t email you an updated invoice, I only noticed the extra charge on my credit card statement and had to logon to their website to see the updated charges. Be very careful.

I reserved on-line for Oct 8th until the 15th, to pickup the car at Bradley International Airport.  I was quoted $798.56 including taxes and fees. However, when I returned the car on the 15th, I was charged an additional $354.21 for insurance I declined. I had never used Hertz for rental and sincerely will never use them again. A total ripped off...UGH

Will never use again. Charged 10$ a gallon for gas at the airport, and says it’s comparable to the local market 3$ at the time. Now they are charging me 130$ for plate pass even though I only accrued ~10 worth of toll charges. Completely criminal

Left me stranded at an airport at 12am and could not find an Uber to my hotel that's an hour away.  Reservation did not specify a credit check when making a reservation. No wonder they have the worst reputation out of all the car rentals.

Desk staff was friendly and helpful. Got us large enough vehicle when the one we reserved was out. BUT it was NASTY dirty. Like macaroni and cheese in the cup holder. It was very late and raining and I guess I was happy that I got a Suburban at no extra charge over the minivan I paid for.  But DANG! What happened to super cleaning and sterilization due to COVID-19?

Great service, quick in and out.  24/7 for those "emergency" car needs. OR....They have lots of beautiful Ford Mustang convertibles available to enjoy the up-coming foliage season. A day of touring with beautiful leaves above your heads!  That's a day to remember!

I did not get into Hartford until 2:00 am this morning. Then there were checkout issues due to car assignment. The gentleman checking me out was there by himself. He worked through each issue and got me on my way after a long day. It is nice to see employees so dedicated to customer service even when everything seems to be going wrong.

Seamless process and great customer service, car nice too. I left one of my favorite leather gloves on the shuttle thanks to Ms.Lee and the awesome shuttle driver for coming back so quickly to United to bring  it to me...And I still had plenty of time to make my flight

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