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Hertz

  1. Greenville
  2. North East Car Rental

Reviews, get directions and information for Hertz

Hertz
"Welcome to Hertz Car Rental - Greenville, Sc - E North Street HLE. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles EVs, vans, trucks and more.Bienvenido a Hertz Alquiler De Coches - Greenville, Sc - E North Street HLE. Selecciona esta localización para comenzar tu experiencia de alquiler de coches, o elige entre miles de otras ubicaciones, cada una con una amplia variedad de vehículos para que elijas el que necesites en cada momento, incluido coches de lujo y deportivos, SUV, coches eléctricos EV, furgonetas, camiones y muchos más."
Address: 518 East North Street, Greenville (Caroline du Sud) 29601
Phone: (864) 240-9145
State: SC
City: Greenville
Street Number: 518 East North Street
Zip Code: 29601
categories: car rental


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 09:00 - 12:00

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Reviews
They have the worst customer service I have ever experienced at any Hertz location ever! I’ll be giving corporate a call Monday to file a complaint. I did a reservation over the phone and never received a email for confirmation, so I called another location to see if it was entered. I was told it wasn’t and was given the South Eastern Regional manger number. I would recommend if you’re reading this or the other reviews just save yourself some trouble and call Enterprise.
Absolutely ridiculous! I rented the car online, paid, and went to pick it up. Paid for the extra coverage as well. I moved from NC to SC in November, I've had a driver's license for plus 20 years. The rude lady scanned my DL in a machine and immediately refused to rent to me. Refused to refund me as well. Sure only told me my DL was flashing a certain color that meant they couldn't rent to me. She couldn't explain to me what any of that meant. Also, she wouldn't give me a managers number informatiinformation
I’m completely unsatisfied with the service I received from Hertz customer representative including the manager Donovan. I never received the rental vehicle I was supposed to have been supplied after paying the $50 deposit. The vehicle that hertz supplied me with was dirty inside and outside. It had pet hair and human hair on the dashboard and seats. Overall I was lied too after requesting for and extension to keep the rental. Paying out of pocket for a rental vehicle does not mean the extension is over
If I could give 0 stars I would. My reservation was 9:30- didn’t start check in till 9:45 got told about the $200 deposit not clearly stated on Online Hertz. Told them I could use my debit card and they argued with my sister and me till 10:55 stating I was past check in time. Then I told the manager to call corporate . He conveniently left my earshot to place the call then came back and said they gave “special permission “. Finally, get to my rental to find it had not been cleaned-trash in seat pockets, white powdery stuff on one door, sand everywhere, and some crystalline something in cup holders. They admitted it wasn’t clean then go to car 2-also not clean with pet hair all over and dog claw scratches all over the tailgate. They put down Mileage Out as 11878 when the real mileage was 11886.
Absolute nightmare experience with this location and especially Hannah! State Farm extended my rental with my 2nd claim and provided a 2nd reservation number and Hannah refused to assist, as well as refused to refund my $50 deposit from the first claim that was paid the day I rented the car. When I arrived to extend the rental reservation she demanded that the car be left on property and that I would not be able to leave with the rental, leaving me stranded without a vehicle for the entire day. When I asked why I wasn’t refunded for the $50 deposit she rudely replied her system was down and that she was calling the police to escort me out. Seriously? Instead of being compliant with Hertz policies, Hannah did not acknowledge that State Farm approved the 2nd reservation, allowing the additional rental days to roll over under the new claim. Who is allowing this type of unmanaged behavior at Hertz? I STRONGLY advise an Enterprise location to help you with all your car rental needs. Please, please do not make the same mistake I did in going to the Hertz location at 408 N Pleasantburg Dr, in Greenville, SC. Hannah was rude, unmannered, and made my entire Hertz experience a very unpleasant one.
Booked Chrysler 300 or equal, was given Dodge Charger and told it was equal. Could not drive Charger, so was downgraded, for same cost as Chrysler 300, to Chevy Malibu.
Wish I could have gave a zero stars ... The guy was rude an hateful... They never told us we needed a deposit when setting reservation thru the insurance company an refused our debit card
Abysmal. We walked in to pick up our reserved vehicle and were met with a long line of check ins and a stare down between the clerk and a customer. After several minutes of silence, I asked if there were any cars available. The clerk told me there weren’t, and they were waiting for a manager to call them back to release corporate cars for rent. After a few more minutes of silence, the clerk went into the office and stayed there for 30 minutes, not communicating anything to the line of 6 customers. We left.
I’ve been traveling and using rental cars 60 plus years and I had the worst rental car experience with Hertz in Greenville South Carolina! I booked a seven passenger SUV for 21 days. I booked it through third-party. This trip was leisure and I was traveling with my mother who is 87 years old. I went to the counter to pick up my car and the girl there cancel my reservation because I was 30 minutes late and so my car to someone else. This car was paid in full to the third-party in the amount of $1473.83. I could not believe it because it was 9 o’clock in the evening and she said they have a cancellation policy of two hours. My plane just landed I flew United it was approximately 1/2 hour past the time she thought I was do in. I handed her my four page email she read it line for line. Nothing in my confirmation email stated that there was a two hour cancellation policy. I asked to speak to your supervisor she called her on her cell phone. That lady was not committal and unconcerned answering the same. The counter clerk then reached behind her and handed me a wrinkled up paper which was their own document stating their policy.. I was never given that policy it is not readily available and And head that disclosure behind the desk. Hertz made $1500. from me then urned around and sold that car to someone else! The counter clerk appeared quite proud for her sale. I am working with my third-party for full reimbursement and was able to rent a car with budget who was in the same building for $1600. At least I was on the road. This was a horrible experience and a financial windfall. I will never use Hertz again in my entire lifetime And people should be aware that they are doing this!
I needed a rental at short notice after someone hit my car. Hertz saved the day for me! Getting the car was quick and turning it back in was even quicker. They were very professional and nice. I really appreciated the service at Hertz. I had to pick the car up in Greenville because I didn't know at the time I had a Hertz 2 miles from my house in Anderson. I was able to drop the car off at the Anderson store with no issues! The car was very clean, and drove nicely. And I was told they don't really keep cars with over 14k miles. Which I thought was a relief to know I would be at peace putting my kids in a unknown car. If I or anyone I know ever needs a rental I will be recommending Hertz Rental!
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