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Reviews, get directions and information for Hyatt Place Chicago/Itasca

Hyatt Place Chicago/Itasca

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Description

Located just 30 minutes west of downtown Chicago and only 15 minutes from Chicago O'Hare International Airport, the Hyatt Place Chicago/Itasca hotel is centrally located to popular area attractions including the Lynfred Winery, the Odeum Expo Center and the Metropolis Performing Arts Center. For sports fans, the Itasca hotel offers easy access to the Salt Creek Golf Course, The Edge Ice Arena and Arlington Park Racetrack. Local shopping options in Itasca include the Woodfield Mall and Prime Outlets Huntley. For business travelers, the hotel is within close proximity to the Donald E. Stephens Convention Center.

Try any mouth-watering selection from our new Gallery Menu, served fresh 24/7, featuring our signature flatbreads, a Make It 2 option and delicious new sandwiches, greens, apps & more.

Address: 1150 N Arlington Heights Rd, Itasca, Illinois 60143
Phone: (630) 875-1400
State: IL
City: Itasca
Street Number: 1150 N Arlington Heights Rd
Zip Code: 60143
categories: hotel


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Reviews
Quiet location in a business/office park, accessible to restaurants and other services. Rooms are nice, clean, and modern. Staff are very professional, pleasant, and accommodating. Gee-Gee was a pleasure to work with during my check in process and all throughout my stay! It was nice that she also remembered me on my return. I will stay at this hotel every time I'm the area in business.
This hotel is really conveniently located near to O'Hare Airport and also close to the City centre traffic dependent!. The rooms were large both in a standard King room and in the 2x double bed suite. They were also very clean and tidy - always a bonus! Bathrooms are on the small side, but this is compensated by a a large shower and b the sink being outside the bathroom. Good breakfast served daily with some variation, at times the staff are slow to keep everything stocked but it will be eventially. Staff themselves are very pleasant and very welcoming. Hotel also has a mini shop on site too for all amenities and drinks etc. All in all - a great stay!
Very impressed at how nice the rooms were here and how large they are. The only issue we had during our stay was when we checked in and got in our room someone had smoked in the bathroom and it smelled very bad. We did not want to get charged for this so we went down to the desk to let them know. They offered to move our room but we had already moved our stuff in so we declined. The smell eventually dissipated. The only other comments I would leave is that I think the bathroom needs a little bit of a brighter light. It was pretty dim. Other than that, the room was very comfortable and clean. Breakfast offered daily was very good for a hotel breakfast with lots of hot options as well as cereal, oatmeal, fresh fruit, and their coffee was actually pretty tasty. Overall, it was a very nice hotel that we will stay at when we are in the area again.
The hotel itself is nice enough & has comfortable rooms. Unfortunately some of the main staff were terrible people. When we arrived they tried giving us a room that had giant pee stains on the floor & smelled horrible of urine. We chose this hotel because I have a friend who works here, she told us that room needed a deep carpet cleaning & the front desk was aware of that, but they still tried giving out the room multiple times. Of course everyone who was placed there immediately requested a room change. We were given an adequate alternative room right away, but I was shocked that this was a known issue yet staff repeatedly try putting guests in a room with old urine stench. On our last day, during breakfast they ran out of plates, which is understandable for a very busy morning, however breakfast ended at 9a & multiple families had been waiting for new plates to be put out since 8:30a, when 9 came around staff began removing the food, & when guests politely expressed how they had been waiting for new plates to get food the staff member was immediately visibly agitated & had a very bad attitude & told them to "talk to management." I understand if this issue was beyond their hands & they had to follow rules to remove the food at 9, but I saw no alternative action made for the guests who were left without eating breakfast. I recommend the amenities but the service & staff made the stay feel very hostile.
We only stayed one night for a wedding nearby and it was delightful. Happy and helpful staff, super comfy bed and clean room & the free breakfast included was delicious. We will definitely be back if we are ever in the area again!
We have been coming to this hotel for about 10 years every time we are in Chicago. We like that is far from the traffic in a beautiful area and that we can take the train and be in the city in 45 minutes. Rooms are clean and even though are "old" they have everything you need for our stay. Breakfast is included and that is a plus as we don't want to leave the hotel and find something to eat. Fully recommend!
I was excited to have breakfast until a 10 yr old sneezed all of the food. Kids were everywhere and so unsanitary. Also I was charged $100 deposit and called about getting it back. One lady started to look into it and said she would call me back but never did. I still don't know if my account has been credited back the $100. I have to call my bank and find out what is going on. This is 2 weeks after my 2 hotel visits.
The Hyatt Place Chicago/Itasca is a great location for all our western-Chicago needs when we visit. It is relatively close to Woodfield Mall and the hotel provided easy shuttle access to the Itasca Metra stop. The rooms were great! There were very clean and comfortable. The staff accommodated our every need. Malcolm and Tiffany A. especially made our stay feel like home! We will definitely be coming back!
Such an amazing property! Best hotel breakfast I've ever had! They use real eggs instead of processed. The in house restaurant and bar were amazing too and super reasonable prices. Hands down one of the best.Rooms: 5/5
The staff is friendly and helpful. The bathroom lighting is dim. Breakfast is normal hotel fare.Rooms: 4/5
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