I've been a patient here since Dr. Mays was the primary DDS; with extreme phobia and PTSD related to dental work prior, I didn't think I could ever find a better dentist than Mays. However, since his predecessor Dr. Banks took over, he has exceeded all expectations: Dr. Banks is incredibly patient, compassionate, kind, and unbelievably skilled in his trade. Equally worth noting: DR. BANKS STAFF IS AWESOME!!! From Sarah R., the most kind and capable front office staff person EVER, to warm, kind Brittany and their other great dental assistants... This is the best dental office I've ever been to! and I've consulted WELL over a dozen locally. Their technology is all cutting edge and in-office!! & Though my initial phobia may never completely go away, within minutes of being there, I feel comfortable and comforted -- and actually able to get the work needed done. I always leave feeling 1000x better and so appreciative of Dr. Banks and his and Mays' former entire staff. They really are the best.
Dr Banks and staff are awesome! I arrived for my appointment super stressed and nervous. The girls were all giggling and happy. It really put me at ease. Dr. Banks and his super cool assistant i wish i remembered her name were awesome. Very gentle. Kept me in the loop with what was happening the whole way. The results speak for themselves! My smile is beautiful. This is just temporary. Cant wait for the permanent! I will be recommending this practice to people i love. Update! My new smile is freaking perfect! I am so grateful for Dr. Banks and his staff! I got my permanent bridge and it is ....perfect If i could figure out how to post a pic, i would. Also, her name is Debbie. I had another really great assistant today. Now, i cant remember her name.
They are the best! Maria help me set up the appointment and I was very worried about Covid-19. She put my mind at ease with all the safety measures. I can’t wait to get back there and get my grill worked on. Very affordable pricing as well. All in all a fantastic experience. Thanks Team!
I cannot say enough great things about my experience with Dr Banks and his staff. I moved to Novato from Seattle so I did some research and he was right near me. I first went for cleanings and then advised that I had always wanted to do Invisalign. I had years of having crooked teeth and only getting worse. I just didn't feel like I could do anything since I was now in my 40's and the thought of getting "braces" felt so odd. Not only did Dr Banks set me at ease but he then explained EVERY step of the process with detail and what I was to expect and how to make the most of my Invisalign. He explained that he too had done them so he knew from experience what I was going through. I was told by one of the hygienists that I was one of their "longest" cases. Over 1 year I knew I would be. Which is why I always had a trepidation of doing anything at all. I'm here to tell you. PLEASE don't hesitate. Just start it and do it here. You will have ZERO regrets. My time with them was always greeted with kindness, empathy and grace. I have since moved twice and each time further away. I will keep them as my Dentist office no matter where I live! The day I arrived for my last invisalign you can imagine my joy which btw, my time was shortened by about 1 month because I worked so closely with Dr Banks to show him proof that I was committed to the process and that I was wearing them as recommended. He took pictures on my last day and I had never been so proud to smile! EVER! It was just such a joy for the whole process. I will never go anywhere else. They have won my loyalty and my business! Thank you Dr Banks and Staff!
I have been going to Dr Banks for years and I am extremely satisfied. He works at a state of the art facility as well as courteous. My whole family goes to his practice.
