Reviews
These people only care about money. Once my sister told them she cannot afford the funeral cost and someone else in the family will, every time my sister called about her dead father, they rudely told her that she is not in charge of the funeral even though she is her father first child and the beneficiary. For someone that lost their father suddenly, you would think they would have some compassion but they only have compassion for the money. I’m embarrassed to say that this is a black owned business that needs to be shut down.
They wouldn't let me to see my fathers body the first day. They were very rude. Now my uncle came out of pocket but my father had payed them for him to be buried many years ago. Would not recommend them for burial service. The new owners are horrible. I want to thank you everyone for your condolences. I want to tell you first do not use JB Johnson funeral services. They are the worst in Boston. They did not allow me to see my fathers body the first time when he passed. Then at the funeral wake they told me again I can not see the casket till the Family arrive. I was like im his firstborn son. How much more can you get family than that. Then one of there people come up to me telling me I can't sit in the first row. I going to tell you the worse experience ever. I want people to know if yu live in Boston area do not use JB Johnson. You will be highly disappointed and will waste your money . They definitely left a traumatic experience that will last a lifetime. Worse funeral service ever
When I lost my older brother, my family and I didn't know what to do or who to call. What made it more difficult is that he was in California when he passed unexpectedly. Not only did we have to cope with his untimely death, but had no idea what to do to bring him home. Thankfully, through contacts, we found Julia. She and Johnson Funeral Home were amazing. She was patient, understanding, helpful, caring and efficient in handling all the arrangements in bringing my brother home from San Francisco and helping us with so much more. Yes, the place is dated which may put some people off. And although this was 10 years ago we appreciate everything she and Johnson FH did for my brother and my family which is why we are back now to handle arrangements for the passing of our mother.
This has to be the WORST option for funeral services. They literally did not THAW my father's body in time for the service we arranged. Also, they were supposed to pick us up to be transported to the church who hosted and arrived an hour late to our home. This was a nightmare and I would never recommend them to anyone NOT EVEN MY WORST ENEMY!
This is the worst funeral home. I had all my family services here in the past and they have always done a great job. My mother passed away in April on 2020 and they had no compassion. They have rude employees. When I complained about them they treated me worse. All they wanted to know was when I was going to pay they didn’t care about any of my request. If it wasn’t for covid and me living out of state and had to do every thing by phone I would have definitely taken my money and business elsewhere. Even my insurance company asked me why I put up with them after the interaction they had with them. STAY AWAY and go somewhere where your and your loved ones are treated better.
I recently went to a funeral that was held here. They were unprofessional and rude. This place is run down and depressing. When families are experiencing such a difficult moments in their lives they shouldn’t be treated without any compassion. What I witnessed was disgusting and they should be ashamed for the way they treated the family and friends that came To show their respects.
They took very good care of my father and I. I called them and told them my father just passed away, they did not hesitate to pick him up. Mind you, I called them not knowing anything about this whole process. They did not rush me on any decision that I was left to make. They were patient and respectful. They were willing to help me find funding for any decision I made. They did so much for me and my family I cant list it all. Thank you Julia. Thank you Scarlett. Thank you Author. My Appreciation goes out to the whole staff. My family said I did a great job with the services... But it wasn't me, it was God's work. The way I see it is, J B Johnson played a very important role with that.
J.B. Johnson Funeral Home would not have been my choice for the home coming for my mom. But it was her wishes to have them provide services. I just recall over the years her saying that she would like for them to provide service. They were professional and delivered on everything I asked, and also took care of the paperwork needed. The best part was that my mom looked amazing. One of the knock I would say is that the funeral home itself is very dated. I decided to have the viewing/service offsite at a church. Overall good experience. p.s. If you can don't wait to the last minute to select a funeral home. My mother had already selected Johnson's along time before passing. The hospice had the funeral home on file and ready to pick her up, whenever I was ready.
The experience that I had with this funeral parlor does not represent that totality of the African African experience. The staff was ill equipped or they did not have the necessary experience to address the emotional as well as physical issues of my family. The driver of the hurse was illiterate, unprofessional and not equipped to drive the hurse. The female that attempted to address the emotional issues was not prepared to address the issue because she was hijacked by the owner. In essence, the right hand did not know what the left hand was doing and my family continued to be a financial victim. They did not provide the cards at the funeral. The female driver told us that we needed to move on because another funeral procession was arriving. In essence it was a horrible experience. I will never allow another person that I am involved with to approach them for any issues. God Bless, Dr. Wayne Kelley
My family had the most horrendous experience. Personally I was not able to attend my grandma's funeral. But I do know my mom came back to us shaking her head and with tears in her eyes. The funeral director should be fired and put out to pasture. Her superior behavior and hostile presence made this somber occasion unbearable. Compassion and sensitivity fall on deaf ears from this place. My mom was treated like an outsider. Shame on you J.B. Johnson Funeral Home.
