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Reviews, get directions and information for Jersey Mike's Subs

Jersey Mike's Subs

Description

Jersey Mike's Subs makes a Sub Above - fresh sliced, authentic Northeast-American style sub sandwiches on fresh baked bread. Subs are prepared Mike's Way with onions, lettuce, tomatoes, oil, vinegar and spices. More than 1,500 locations open and under development throughout the United States.



"Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,100 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates."
Address: 60 Essex St., Suite 104, Rochelle Park 07662
Phone: (201) 843-0020
State: NJ
City: Rochelle Park
Street Number: 60 Essex St., Suite 104
Zip Code: 07662
categories: caterer, sandwich shop, fast food restaurant


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 10:00 - 21:00

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Reviews
My first time ever having Jersey Mikes Subs! The service was excellent! The staff tonight was awesome !! I ordered the Italian sub in a bowl ! Yum! Thanks again ! The bottle of water was ice cold too !
The quality of the #17 cheesesteak is disappointing. They used to be juicy and tasty. The last two times I’ve gotten them from this location they were dry and bland. Won’t order those again. The regular cold sandwiches continue to be excellent.
Just went to JM. They didn't have any onions, lettuce, tomatoes and the guy didn't seem interested in making a sandwich. Was it too close to closing time? Maybe lock thr doors early if not interested in helping a customer or out of so many ingredients.
This review is based on ongoing problems I've experienced there. First, I have experienced poor communication skills of service staff when making and ringing up my order. They proceeded to be hasty in their decisions and mix up the ingredients and leave off ingredients all together. Next when I went to fill my cup I pushed the iced tea button and got pink lemonade. Last time they had no tea in the soda machine either. Both times had no brewed tea. And no evidence it was ever made or will be again. Lastly after we left we were discussing why it cost so much only to discover they double changer us for extra bacon. On my order was a club sub that comes with bacon and they charged us extra for it. We looked up the prices on the app and extra bacon is cheaper on the app. Plus no app option to make it a meal. This place seems to be a ripoff all the way around. We are going to have to question if we are ever going back to Jersey Mike's, especially this location.
If I could give less than one star I would. Walked in to get a sub. Probably about 5 people in line at this point. Looks like they are doing a to go order so no one is paying attention to the customers waiting in line. One girl walks in, and the girl behind the counter with the glasses yells her name, then starts making her sub, while everyone else is waiting in line. The girl pays and leaves, then a man in line approached the counter talking, not yelling and said that it wasn't fair that crystal got her sandwich while all of us wait in line. Some gentleman behind the counter started aggressively yelling at the man saying that they couldn't use the slicer because someone else was using it for another order and that Crystal the girl who got her sandwich before us didn't need to use the slicer for her sandwich. As far as they know, none of us needed the slicer but they would not know that as they payed ZERO attention to us and all attention to their buddy I did not need the slicer lol. It was an absolute disaster. 6 of us got out of line and left. You NEED to manage your staff better because that was SO unprofessional on all aspects and I can confidently say that the 6 people who got out of line will not be back. You lost 6 customers in 30 seconds due to entitlement and unprofessionalism, so good job!
Hands down delicious food, anytime I’m in the area this location my number one selection, staff great and friendly and most importantly the large portion of any desired meal! Trust me you won’t regret It you’ll be back for more!
Going to be sueing them for putting a piece of metal god knows from where reaching out to them to discuss why there was metal in my sandwich. Unbelievable that noone has returned my calls or followed up. Here's the photos of their lovely kitchen piece.
Subs are good. Twice I've ordered and paid online. Twice I've waited more than 15 after I arrive at their scheduled time for my food. NOT WORTH IT. Tonight they started turning people away from the hot grilled subs 15 minutes before close. If your looking for a quick dinner this isn't it!
Ordered on their App. Arrived 5 mins after it was supposed to be ready. It wasn't ready until 20 mins after the quoted time. While I waited, 7 new customers came in, ordered and got their subs and left - while I waited for my pre-ordered and pre-paid meal. I also witnessed them talk down to a customer. This location has really fallen from it's previous greatness.
Decent subs, has bacon! limited cheese and sauce options. No mustard? Lol
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