Jewel-Osco - Crystal Lake

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"Visit your neighborhood Jewel-Osco located at 6140 Northwest Hwy, Crystal Lake, IL, for a convenient and friendly grocery experience! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. Our pick up service; Order Ahead, even allows you to place your bakery order online so its ready for you when you get here! At our Butcher Block, you’ll find a wide selection of high-quality meat, seafood, and even sushi, while our produce department is filled with fresh fruits and vegetables picked at the peak of flavor. Need your groceries fast? We offer Grocery Delivery and DriveUp & Go™ to save you time!"

Address: Crystal Lake (Illinois) 60014

Phone: (815) 356-8592

Website

State: IL

City: Crystal Lake

Zip Code: 60014

categories: pharmacy / drugstore

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Reviews

Flagship store.  Spotless and sparkling. Huge baked goods area — so unhealthy. Prices on most everything seem to be about $1 more than what you would expect to pay at Mariano’s across the street. And Mariano’s has hands down the best rewards program with BP gas discounts.  Only one manned checkout lane on Friday night at 7pm. Restrooms in front of store are a good thing. Exits not clear and obvious— a safety issue.

Dirty aisles are so close together that two carts barely squeeze past each other.  It's an older store, and they do pack a ton in there.  Really though,  the rating is more for the cold embittered man running the register who didn't seem like he had the time to ring me up and I was an inconvenience.  I would guess he was a manager based on his dress white dress shirt, sleeves rolled back to his elbows,  black tie, black slacks, older. I get it,  I worked for Jewel for 3 or 4 years in a variety of positions deli, produce, checking, and bagger, retail is a thankless often hostile job.  But how can you expect your reports to act nice to their customers, or have an ounce of agency for their jobs when you're giving out that sort of vibe?

There are plenty of Jewel Osco stores in my area, but this one is the best!  Largest square footage of its stores and has the 24-hour pharmacy to complement it.  The grocery store’s staff and the pharmacy staff are all so friendly and helpful.

Restocking and keeping items fresh is noticeable throughout the store but finding it is a challenge. A real gem is the floral center and availability of local brews like Crystal Lake Brewery and memories of that one time favourite, the Bicentennial Brew.

I’m writing a review because it’s the second time that nobody was working at the meat counter around 7:50 pm. We wait for twenty minutes, we talked with some employees to look for the person who is supposed to be there with no luck. Very disappointed.

I've been coming to this Jewel for close to 5 years. Staff are always kind and helpful, especially over in Pharmacy, the store is clean and seems well stocked every time I've been in. I've never really had any issues that I can honestly recall in all these years that I've been coming here as a customer.

Love the deli man that works there! Super friendly service and always nice to greet a customer with a smile. I feel bad I don't know his needs, a young 25 to 3 blond. All the Staff is nice but he is always super polite and today you don't see it that often.

The store is very clean, very well stocked as always, fresh fruit and vegetables and the cashier very friendly.  This store is open 24 hours a day so it is very convenient due to the pandemic, you can go at a time when there are not many people.  The prices are not very accessible but they are not exaggeratedly expensive either.  The only thing that I would love is that they had sanitazer gel for the hands in the cash registers so that after paying the clients could feel more comfortable.  recommendations;  Bring your mask because they require it to enter.  Observation;  Maybe because I went to the store very early but it seems that at certain times of the day it is not mandatory to wear masks to employees, because I saw 80% of them without masks, for the safety and tranquility of their employees and customers they should require the  mask all the time.  it's just a very personal observation.

Love their drive up and go option! So convenient when you have 2 littles and don't need to enter a store

In preparation for an upcoming potluck, we shopped at Jewel-Osco, a local chain grocery store with a pharmacy. It was nice that you could sample featured liquor and wine throughout the store. The Tin Cup Rye Whiskey, Hochstadter's Slow & Low Rock and Rye Whiskey, and Harlem Barrel Fermented Chardonnay 2021 were tasty. We spent about $100 on green olives, cheese, crackers, produce, dips, Hochstadter's Slow & Low Rock and Rye Whiskey, Great Lakes Kickaround POG Tart fruit beer, and Goose Island Beer Hug Mixed Pack.

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