Reviews
I selected this funeral home by a recommendation of a few friends. It exceeded my expectations. Heeth Jewell is the person that worked with us. My husband died unexpectedly and I've never had to do anything like this so he literally explained everything from the very beginning to the very end. Even when I asked questions that were probably uncomfortable for him to answer or explain, he was always willing and explained things in a respectful & sensitive way to me. His easy-going personality made it easy for me to talk to him and be able to be myself and have the arrangements that I personally wanted even though it was very different from what most people would have done. He went out of his way by loaning us chairs so that we can have the memorial at my mother's house rather than the funeral home. He helped me to design a card to give to my family and friends that was not conventional and made me feel like it was perfectly fine to do things my way. He was even able to get my husband's DD-214 for me when I couldn't find it. I can't thank Heeth and the funeral home more for being there during the most difficult time of my life.
This beautiful family owned and operated funeral home, is by far the best experience I could have had in a situation as devastating as the loss of a loved one, I had direct contact with Nick Rittman, and from the start to the end and beyond that even, he was there for me and my family. He helped us navigate this trying circumstances and helped us in ways I couldn’t even imagine. If I could give 50 stars I absolutely would. I lost my mom March 16, 2023 and had it not been for Jewel Rittman and Nick ESPECIALLY, we wouldn’t have even known where to start. He worked with us on financing, service times that met my difficult needs so I could have my family and my mothers work family all there together, the burial was a the following day, which I know wasn’t easy to plan but he did it, they did it. I wanted my moms wishes to be fulfilled and they absolutely did. Their cost was the most affordable in the entire county, and most of all we felt at home, with them. There wasn’t a single uncomfortable feeling of not belonging there, their tributes and memorabilia were top of the line and I really could not be more grateful. I honestly would have likely shut down, had I not had so much help from Nick and his entire work family. I know I can be challenging and indecisive wanting things to be as close to perfect as possible, and I can honestly say from the bottom of my heart they were beyond. They are kind, loving, respectable of your loved ones, HONEST UP FRONT, flexible without the first hesitation!!! They do their best to give you everything you want your service to be, and it was a huge burden lifted throughout this devastating time in my life. I’m truly blessed to have been one of the lucky families they welcomed me and my family with open arms, and metaphorically, held our hands as we walked through the process. They know their business and they absolutely thrive with the VERY BEST CUSTOMER SERVICE!!! Thank you Nick Rittman and Jewell Rittman Funeral Home!!!!!!!!!
My grandma recent passed and it was done very poorly and unprofessionally by our funeral director. Who seemed more interested in flirty with my mother who is grieving than caring about the family and the loved one who has passed. We were also in our meeting to finalize the funeral and we had to send him all the paper work back though messages because he “forgot to write it down” and our main flower piece we wanted was not right and one of our songs we wanted played was the wrong song. Just very unprofessional.
Unfortunately my family has had to use Jewell-Rittman on numerous occasions over the years without issues or concerns. We were very disappointed with the professionalism of one female staff member who seemed to be more interested in purchasing our loved one's home than ensuring that his Veteran's plaque was delivered and placed on the stone in a timely manner as promised. Seven months later after a notification from the Veteran's Administration that the plaque would arrive within six weeks, a phone call to the funeral home with a broken promise of a return phone call within 24 hours, the plaque has mysteriously appeared and been placed at the gravesite without any communication.
We are so pleased with the service and care that we received from Jewell Rittman after the passing of my mother. Matt was excellent in his role and paid great attention to detail. There was absolutely no pressure, and he was very open to whatever we requested.
Over the years many of my family members and friends have been honored by the services provided by Jewell-Rittman. There isn’t any other place I would entrust to provide the services they do. Nick, Heeth, and Vernon are some of the most kind and caring people I’ve ever had the pleasure of dealing with. Along with their staff they try to provide every wish and detail as best as they can. In any families time of need this is the only place I would recommend anyone go.
Nice funeral home and environment is setting for what it is. No complaints at all. This is the last place you go before they bury or cremate us and people say or last goodbyes. I couldn't complain about a place like this unless I really had to. Nothing to complain about when it comes to the dead. It's all about that for the people to celebrate a life that was either cut short or cut at all. It sucks.
I want to thank Jewell-Rittman for their excellent service and professionalism. A special thank-you to Matt Ratliff for going above and beyond when he didn't have to.
The team at Jewell-Rittman went above and beyond in accommodating my family's wishes for my father's passing. Special thanks to Mat and Elaine on the team for being especially sensitive and supportive
Very disappointed with this place! My baby cousin's services was held here upon her "father's" request. Nothing was explained to us me and her mother whom had custody pretty much because her "father" paid for it, her mother truly didn't get choices or much say in her services! The woman who carried her, gave birth to her and raised her for her almost 4 yrs of life literally barely got any say because of the bad blood between the families and because she didn't pay the bill. The direct LD was only concerned about the "fathers" wishes! Kept only saying there was no difference between mother and fathers but was the one who made a big difference! Had they told us everything went to the "Father" things would have been done very differently! DO NOT recommend this place!!!
