facebooktwitterpinterest
mobil menu

Jim Burke Service Department

  1. Birmingham
  2. Birmingham Department Store

Reviews, get directions and information for Jim Burke Service Department

Jim Burke Service Department
"We take pride in offering you a state-of-the-art service facility at the Jim Burke Automotive Service center. Our service team has expert advisors and certified, skilled technicians who know how to repair all makes and models of vehicles. Whether you need routine maintenance, an oil change, or an engine part replaced, we can handle it all at the Jim Burke Automotive Service center.We're open convenient hours, and you can easily schedule an appointment via the online form on our website. If you'd like, you can also ask one of our technicians a question about your car issue online, and we'll get back to you with our answer in a timely manner. Check out the service specials and coupons on our website, then contact us or schedule online now."
Address: Birmingham (Alabama) 35203
State: AL
City: Birmingham
Zip Code: 35203
categories: automotive store


Similar places near
Coca-Cola Bottling Coca-Cola Bottling 2 miles
Sears 8106 Sears 8106 3 miles
Maxway Maxway 4 miles
Gus Mayer Gus Mayer 4 miles
Macy's Backstage Macy's Backstage 4 miles Macy's Backstage Brookwood is located at 614 Brookwood Village. Have questions? Call ...
Macy's Macy's 4 miles Macy's, established in 1858, is the Great American Department Store - an iconic retai...
Jaynee's Fashions Jaynee's Fashions 4 miles
Tres' Fine Clothing Tres' Fine Clothing 5 miles Treś' is a fine men's clothing shop specializing in professional, sports and custom c...
Burlington Burlington 5 miles
Sears Sears 5 miles
Gala’s Customize Shoe & Jewerly Gala’s Customize Shoe & Jewerly 6 miles I customize shoes and Sell jewelry. The prices are not the same for every shoe. The...
JCPenney JCPenney 6 miles
Big Lots Big Lots 7 miles
Goody's Goody's 7 miles Here, she can find what she needs to turn moments into milestones. We give her the st...
Sur La Table Sur La Table 7 miles
Saks Fifth Avenue Saks Fifth Avenue 7 miles Do not order anything through this store. I ordered my signature Bond 9 fragrance at ...
Brahmin Brahmin 7 miles
Burlington Burlington 8 miles
Reviews
They really help me and got me in my 2023 Hyundai sonata, before the day was out! I was really thinking I would have to be on the used car side!! Thanks to Samariha Harveynot sure if I spelt it correctly but she's such a sweetie.... y'all go and see my girl.
Brought my wife's 2014 Jeep Grand Cherokee in to have the brakes checked due to a dashboard warning light. Made the appointment for 8am on Monday. They didn't diagnose the car until Tuesday afternoon. Called me to say the master cylinder needed replacing, but they didn't have one in stock. Took 4 days for the part to arrive, then another day to replace it. FInally got the car back that following Tuesday. Brakes seem seemed to work fine driving around in town. 3 days later was Friday of Memorial Day weekend and we planned to drive to Gulf Shores 300 miles away. I forgot to ask Jim Burke to change the oil while they had it, so I took it to the local Express Oil Change I always go to. They popped the hood and discovered that the cap for the brake fluid reservoir was loose and just sitting next to the master cylinder on the engine block. To say I was livid was an understatement. If I hadn't taken it to get the oil changed that morning, I was about to drive 300 miles with an open brake fluid reservoir. No telling the catastrophe that could have awaited. Thankfully the Express Oil Change folks spotted it and let me know. After some choice curse words and repacking we took our other car to the beach. I took the Grand Cherokee back to Jim Burke when we got back and had them inspect everything to make sure no air had gotten into the brake lines while we had been driving around in town for 2 days with the cap off. They were cordial about it and didn't charge me for the inspection, but this was our first time visiting their service department, and you can bet this will be our last. Human error happens all the time and I can't fault people for their mistakes if done without malice, but I shudder to think what might have happened 200 miles down the road and the brakes suddenly going out. Just hitting a speed bump could have sent brake fluid flying all over the engine. Very disappointed in the experience, would not recommend.Service: Brakes
I purchased a 2020 Dodge Journey on Saturday the 17th of last month, I didn't notice that the vehicle didn't have Bluetooth in the vehicle. I never would have thought that a 2020 vehicle would not have that essential part in the vehicle. I noticed it on Sunday when I tried to setup my Bluetooth on my phone. I took the car back on Monday, and told the salesman I didn't want the car. He went to his Manager, and the Manager told me I was not giving them a chance to fix the problem. I knew I had to get the vehicle back to them because I had 3 days buyer's remorse to return the vehicle, Wednesday would be the last day. But it was a holiday so I said okay I will give you a chance to fix the problem. The next day I called several times because I hadn't heard from them. I finally got the salesman and he said he had just gotten in from picking up the vehicle. Because it was late when I talked to him, I told him I would be there by 6:30, they didn't close until 7:00. When I got there, they had installed a device I could have gotten from Dollar General for $10.00. I was very upset and I told the salesman I was done, I wanted to cancel the sale and to give me back my $2,500.00 down payment, and the check that the bank had given me to pay for the vehicle. A Manager I had not talked to said Jim Burke Buick does not honor the 3 days buyer's remorse, and I could not leave the vehicle on their lot, he also told me he was putting the keys in the vehicle, and if anything happens it was on me. I talked with the bank, and was advised to contact the General Manager. I was told that you could not talk to the General Manager, you had to email him, which I did. I have never heard from him. In my job I have to have a van or SUV. I'm self employed so I had to go and get the vehicle. I will never buy a vehicle from Jim Burke Buick nor will I recommend them to anyone. While I was holding for the email address for the General Manager, I was listening to their advertisement, and it clearly stated that they have a 5 day return policy. yes, I have spoken with an attorney.
They changed their free oil change policy. I have always had them do the required maintenance and received free oil changes. This time I was told I would have pay to have my tires rotated to get the free oil change. I bought my tires at Costco and they just rotated my tires. Also, the report generated when you drive in said I didn't need a tire rotation. I'll NEVER go back.
This place has gone down hill. Bought my truck from them 4 years ago and have always had my oil changed for free. Schedule it 2 days ago they said they were charging me after I showed up. Then they scratched my truck. I will not be buying from them again!
Service department is the worst. Foremost the service department has terrible communication. Secondly, they diagnosed my car, then told me they weren’t sure if “what they diagnosed” was the main problem. I would not recommend ANYONE to take your car to Jim Burke.
This place is a damn joke I wouldn’t recommend a dog to go here. They are some liars and some crooks free oil change for life of the car is a lie. And if you change your policy why not send the customer out saying that . It’s a shame and they needs to be called out for their wrong doing of their customers.
I went to the Hyundai service department to ask a question. I was ignored by 3 employees. One of the service techs walked right past me. I was so frustrated. I have bought 2 cars from Jim Burke. The Nissan service department is superb. This Hyundai Service Department is just ridiculous.
Had my van serviced there a couple weeks ago. Was told they would use the part I bought. I left the part in my dash so they could find it. Dropped it off, got it back a couple days later. Was cleaning out my car this weekend and found the part hidden in a bag of tools and stuff I had in the back of my van. No one informed me they didn’t or couldn’t use the part provided and they went so far as to hide it in a bag of my personal belongings in a part of the van they shouldn’t have even been in. Huge lack of transparency and dishonesty.
Not quite sure what to say about the place they fixed on my Jeep like a month ago and I had to return it but from what my husband says this should be the last time I take it there because there was some recall parts that's supposed to be replaced so hopefully they fix the issues and I will have to return again.
Comment on this place

Jim Burke Service Department map

to add Jim Burke Service Department map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0042 Loaded in seconds