Jimmy John's

Had a great experience here! The sandwiches are great and the employees are always more than friendly. I have never had any issues ordering from this store whether that be in person or on the app. I highly recommend this place for their quick, delicious and friendly service. Jack and Zack were absolutely great. They answered all of my questions, had great explanations and were quick and speedy with getting our order ready. If you're hungry in Wylie, make a good choice and stop by this establishment. You won't be disappointed.

Went in for 2 sandwiches to go. Employee working wasn't the brightest. Screwed up both sandwiches. Flies all around the food. When I pointed it out they did nothing about it. They use to be good. Not sure what happened. Will not go back. As you can see by most of their reviews that the place is not a good place to get sandwiches.Food: 1/5

This is not a good location. Every single time we order from here, whether that's going into the store ourselves or delivery, something is wrong. The order is wrong or poor quality ingredients are used. Multiple times we have gotten the ends of tomato and old brown pieces of lettuce and missing ingredients entirely. I have no idea why this location struggles so much, but it is unfortunately the only location close to our home for delivery. I hope this location improves their quality and attention to detail soon, because we won't be ordering from here again until that happens. 8/04: Still haven't received any contact from management. I left the information on the website as they requested. Sadly the shop hasn't improved at all either.

Very friendly staff and clean dining area. They made my sandwich within 3 minutes of ordering I was eating. The current limited time item is The Frenchie sandwich. Bread, butter, and meat. What else do you need? If anyway I could ask Jimmy John's to keep as permanent item for sure.

THIS PLACE IS GREAT! Good food and service. Menu is simple with plenty of options. Take out was fast even when very busy and delivery is faster than anything else delivered.

I don't want to eat here knowing the owner of Jimmy John's is out there somewhere killing endangered species just for bragging.Food: 3/5

Everything at this location is always top notch! The staff are super friendly, drivers are always really fast and kind I have no complaints EXCEPT I don't know who has the powers to make it happen but BRING BACK THE THAI CHICKEN WRAP! I don't mean to shout but that should be on the menu year round not just summer. Other than that, 10/10 would recommend this store!

So I understand people are short staffed but it should not take 2 hours to get food delivered! I called at an hour and the driver was out for delivery then called at an hour and a half and they said it shouldn’t be long but they only had 1 delivery guy and he had 7 deliveries. It should not take 2 hours for 7 deliveries. The gentleman I thought was being nice and refunding our money for it taking 2 hours and us still not having our food, however after 2 and a half hours called to find out he just canceled the order. So waited 2 and a half hours for food to find out it was completely canceled and it was at closing time so there was nothing they could do, then hung up. Will not be doing service or delivery here again.

We tried for 2 days to actually place an order here. We were finally successful today maybe should have learned from yesterday though. We ordered online for delivery and it was far from "freaky fast". I tried at one point to contact the store for an update because it had been so long since I placed my order and the phone continued to ring with no answer. I honestly thought they were going to just ghost me and cancel again but we eventually received food. When we did receive it, some of the food looked hard and all crumbled up. Definitely far from my expectations and history with Jimmy John's. I have also submited this info via the link that they always comment with.

I have been a customer of this store for years, ordering online many times. Because I really love their food, I have overlooked a lot of issues in the past, but after tonight, I'm done making excuses for this location. I successfully placed my online order and my account was charged for the order. When I never received the notification that my order was out for delivery, I called the store and didn't get an answer. They never answered the phone. Did they close early? Were they in the store but not answering the phone? No way to tell and no way to leave a message about my issue. When I think about the other problems I've encountered with this store over the last month that I chose to overlook, such as constantly closing early and poor quality food, I'm left scratching my head why a business with such a great brand wouldn't try to solve their problems and improve customer service. The only conclusion that makes sense to me is that making a good product and retaining customers just isn't one of their priorities.