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Reviews, get directions and information for McDonald's

McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.



"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 415 S Hwy 78, Wylie 75098
Phone: +19724425865
State: TX
City: Wylie
Street Number: 415 S Hwy 78
Zip Code: 75098
categories: breakfast & brunch restaurant, burger restaurant, fast food restaurant



related searches: Mcdonald's wylie menu, Mcdonald's wylie phone number, Mcdonald's wylie delivery
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Reviews
Clearly ordered a big Mac with EXTRA SAUCE and received this garbage. Not the 1st time my order has been trash at this location. I mean I don't expect 5 star quality from McDonald's I just expect it to be what I asked for. This is a joke.
I don’t eat at McDonald’s at all because of the horrible service they have but today I decided to buy breakfast for my son because he likes it and well I thought why not give it a try one more time, I ordered on the app just to pick it up and my order was the big breakfast with hotcakes and a crispy chicken McGriddle well, she bring only the McGriddle and not the big breakfast then she come back with my order and check the sandwich just to find out that is not the crispy chicken McGriddle I ordered so I have to go inside and get my order right and they even get mad, really??? Is not my fault that they don’t do their job right. And they give me my order so messed up. Enough is enough and I will never go back to McDonald’s!!!
They handed me the wrong order without even looking at me. When I stopped them to ask about my drink and Mcflurry they seemed confused. I handed them the food back because it was the wrong order. Then the young lady at the window started texting on her phone. After about a minute she asked if I had my Mcflurry. She finally started making it. Then they said it'd be 2 minutes because of my large fry. When I got home the fry was only half full. Worst McDonald's experience I've ever had.
I try to give this place chance after chance. For the last 5 or 6 visits, the burgers have been cold, the fries have been excellent and hot, and other times old, cold, and inedible. This last visit was the last straw. My cheeseburger was cool to the touch, cheese was not melted. When I took it to the counter, there was no manager to apologize, he was just walking around. Their customer service is slim to none. The only item that is consistently good is Dr. Pepper. I recommend that and that only. Stay away from everything else.
I don't eat McDonald's. Kids wanted late night food. The food is decent with the night shift here apparently from the reviews. Simply giving one star because my husband asked the guy at the window for a drink holder and he said they didn't have any. My husband pointed to them and the guy gave him one and got on his phone. I mean, I know it's just serving people food, but work harder like you expect someone to give you service as well anywhere in life. Work hard or work harder in life so you don't have to deal with taking peoples food orders. I've had better service with crappier food, but at the end of the day I will go back because they work hard to make customers come back. If I'm not coming for your goods, I'm coming because your employees are great enough to make me WANT to buy whatever they are selling. Something to think on terrible workers.
If you like prompt and courteous service with a smile, this isn’t the place for you. However, if you’re the type of person who enjoys standing around the lobby for half an hour waiting on some nuggets while hearing other customers ask “What’s taking so long!?” And “Where the hell are my apple pies?!”, then look no further. If you’re lucky like me, you may even witness a manager talking down to a customer, or one customer calling another customer vulgar names. It’s always an adventure at this McDonald’s!
I have lived in the area for 7yrs and stop by this location for sweet tea very often...I have not been let down. Seems simple but so many other locations fail and serve sour tea and I am not a big soda person so this is very important. They have forgot happy meal toys 2 twice and forgotten an item but no one is perfectFood: 4/5
WOW!!! I know McDonald's is fast food and the service is usually mediocre - but this was the worst experience I've ever had! First we went into the restaurant mistake as workers refused to take our order and made us order on the kiosks. Weird but okay we order. 20 minutes later there seems to be no food being pushed out. Customers getting irritated and workers giving attitude back at them. Come to find out "there's no cooks in the kitchen right now" OKAY so tell us that and we'll go somewhere else?? It was really disorganized and NOT something I expect in Wylie. Consumer beware
After ordering I waited quite a while for my food, no worries, people tend to get busy, but it was completely empty. No line, no cars, still had to wait. After getting my order, I pulled over to the side to check on my order to make sure everything was OK. After tasting my food, the chicken nuggets were slimy, and the fries tasted old and stale. I went to the door to enter for a remake on my fries. At 920, the lobby was closed. After knocking, I was completely ignored even after someone came to ask what was wrong. After letting them know what was wrong, they chose to ignore and dismiss me.
I’ve been to this location plenty of times before with no problem. However, on tonight with 2 lanes open, only 1 was actually moving. It was entirely too late for me to back out of the non moving lane as there were cars behind me. The lady at the intercom came after anout 10 minutes asking for us to “give them a minute” which turned into another 15. The primary lane however continued to move! The least they could’ve done was come off the lane they were not giving attention to.
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