Jm Kuztomz - Garland

Reviews, get directions and information for Jm Kuztomz

About

Monday to Saturday From 10am to 8pm
Car Audio and Security
Led lightning
Off road lightning
Truck accesories
And much more

Description

We do window tint,remote start alarm,car audio,lowering kits,vinyl lettering,woofers,speakers,alarms,speaker boxes,double din radios,navigation radios,cd players,

Address: 2905 Forest Ln, Garland (Texas) 75042

Phone: (214) 289-3647

Website

Email: moc.liamg@zmotzukmj

Parking: Lot

State: TX

City: Garland

Street Number: 2905 Forest Ln

Zip Code: 75042

categories: electronics store, automotive customization shop

Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00

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Reviews

I usually don’t do this but it has to be really bad for the post! My husband & I have been very loyal to them we even told our friends & family to go here. My husband & I buy all kinds of cars through out the years and bring it to install the remote starter stereo backup camera and speaker. We haven’t been here for a while since the pandemic finally brings a car they got new young people to do the jobs back there which is fine if the job was done correctly the car I brought came with a Stereo already installed so all I need was backup camera remote starter and wires run to the back so I can hook up my amp and all that. Caution message won’t go away ground wire was installed wrong back up camera is blurry my stereo doesn’t work properly anymore something is wrong with touch screen it was working fine before they worked on it they stole my Ray-Ban sunglasses out of my car!!! When my husband call and told Cruz he said he would ask his employee that was on Sunday today is Tuesday he didn’t called back because it’s probably not important to him well good for him and his business!! Won’t ever go back review “CAN” be deleted if they ever do wright by me but I doubt it!! If ur car not fancy u will probably get the junk car treatment!

I love how they installed my system in my new 2020 vehicle... i was worried but they did a very professional job! Ty

Please don't use. Guys are cutting corners in the worst way. Alarm installs they're just twisting wires together with no connectors and WILL leave you with future repair issues causing shorts and future damages. New Image Auto everyday over these guys.

Sadly I didn’t read the reviews before I took my truck to get an audio system there,stupid of me since I always read reviews before I make a decision on things to buy/restaurants to go eat and so on.. well, please Do Not go here, this people lack the basic decency norms of customer service. Paid thousands for the new audio system with a nice touch screen only to find out that they didn’t even connected the rear speakers only the fronts and called it a day. I for the life of me don’t understand how they are still in business with so many bad reviews.. Read the reviews please, don’t fall like me that because of a friend referral I didn’t do it. Already called my friend to tell him about it.

Cruz is the person who I deal with. If they don't answer the phone they always call back fast. I have always been treated very well and their prices are very competitive or lower. The wait times can be frustrating, however I have never had to bring anything back due to installation issues they are very careful. They do back their products very well and all installations if you bring your own material. They also will give honest advise on what you are looking for they never try to up sell simply for profit. I have been dealing with several car shops locally and they rate #1 on my list.

Terrible terrible terrible customer service. Terrible timing and efficiency. Don’t do anything they say they are going to do within the time they said. Very over priced. I paid $500 for a raptor grill for my 17 year old son truck. It took them over a month to get letter for the grill they said would take days. Then when finally came in the color didn’t match and they were too small and didn’t fit. They gave me the run around for weeks and never answer the phone. I ended up taking my car to Tim’s Elite right down the street and they did the work TSS could not do. It was a birthday gift for my son and they ruined it.

Worst customer service ever. Don’t ever go there. They are thieves and scammers. I tried to get some spoilers installed on my trunk and rear windshield. The installer did a sorry job. The spoilers were misaligned and already falling off even before I left the shop. They tried to charge me for $70 for labor, claiming it wasn’t their problem since I did not purchase the parts from them.  and when I refused to pay, the guy cursed me out.

I came in to get my interior cabin light switched for an LED, headlight bulbs changed to HID lights and a Light Bar that go's between the tailgate and bumper of my truck. What I got was a waste of time and money. I waited over 3hrs to get my truck back with trash in the in bed of the truck and find out upon inspection that they changed the wrong lights, didn't even tell me that they didn't have the HID bulbs in stock when I asked for updates throughout which I never got by the way.  To make things worse the lady in the front looked confused because she said the first guy I spoke with tried to over charged me with the quote he gave me. I definitely over paid and will not return. It was my first and last time for sure and definitely telling all my friends and family about this place I couldn't be more upset.

Not a fan of leaving bad reviews, but I don’t want anyone else to go through the same experience I did. In short we took two trucks to get a system swap and install some led mirrors. The led mirrors were just glued on, we weren’t notified that this would occur until after they did this horrible job, and with regards to the sound system it was not even working whenever we received the truck. Later we noticed that the amplifier was not even connected and all wires left thrown shoved under the seats. To top it off our truck was severely scratched and when confronted about this they refused to take accountability and Edgar Cruz co-owner/company director displayed an extremely unprofessional and unpleasant attitude and instead of trying to find a solution to the problem he urged us to take him to court since we were unhappy with their poor service. Please don’t waste your time nor money with this business. I wish I would’ve looked into their reviews prior to doing business with them.

Top quality products and high quality installation. Their work comes with warranties. Highly recommended. They have done my alarms, LED & HID kits for my trucks and my wife’s car. We are repeat customers. They’ve taken care of everything and everyone that i have referred to them. A+ service

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