Johnny's Custom Touch Detail

I usually don’t ever write reviews but I am not happy with the detailing job done with my car. I paid $200 for the entire car not to even be all the way cleaned. When I got in there was still dog hair everywhere. Still spots on my back seat that were there prior to the cleaning that I had to re-wipe down and the spots came off. And then they didn’t even clean my glove compartment… it’s makes me wonder if they even really cleaned my car. I will be taking my car somewhere else next time bc $200 was a lot of money for such a poorly done job.Services: Scratch removal

My cooler in the truck's bed was raided, and a case of red bull was stolen. My iPad was stolen, and three apple air tags were stolen. The tags tracked back to the location. They have a convenient sign up that says that they are not responsible for lost items. The work was average, my floor mats were not vacuumed, and my windshield was smugged worse than when I brought the truck in. I would have made a big deal about the stolen items, but the cops won't do anything, and there is no way I can officially prove it aside from my tags being tracked back to the location. You should not use these thieves for a car detail.

I had paint overspray over my entire navy blue car from a neighbors worker cleaning their equipment in the front yard. This paint had been on there for at least 3 weeks. They were able to get every spot off. They detailed the inside which gets a 5 star . Waxing was swirl free. Looks like factory. Thanks again!

I spilled house paint in my back seat floor. Immediately called Johnny's and was told by him over the phone that the carpet and padding underneath the carpet would definitely have to be replaced. He said he would have to inspect it to give a quote. Once arrived, was told again it will have to be replaced and it would take about 4 days I also decided it was time for a complete detail. I was quoted 600$. Dropped it off on Friday. When I picked it up the following Tuesday. From the simple distance everything looked clean so I paid the 600. Once I got home and actually hopped in the back seat for a closer look, I noticed there was still hints of paint in the carpet as well as left over dirt spots not cleaned by the seat belts and windshield glass was all smudgy. When I called back to be assured the carpet was actually replaced he claims he said "only the padding underneath the carpet would have to be replaced and they did replace only the padding" . When I mentioned the other things, he was quite rude to me. I brought the car back to show him how unhappy that I've spent 600 dollars for services I did not receive. Very unhappy customer. I was quoted and paid for services to be done which were not. I'm still left with a section of carpet previously soaked in white paint and I had to go buy some auto detail cleaner and the windex, spending an hour to remove things that the 250 regular detail cost SHOULD have covered. So 600-250 leaves 350 for what, a steam clean job and some padding? This is ridiculously expensive. Never again will I refer ANY of my family or friends to this place. Don't go here, I got ripped off. Surely. Also, get a LEGIBLE, DETAILED, ITEMIZED QUOTE before you leave your vehicle with them. Before you pay, inspect it REAL GOOD!

I used this company in 2017-2018 and had excellent service, fast forward 2020 I was highly disappointed, I notice areas around my truck had been missed or rushed over. Someone left wax on my finder which I had to hand buff. My rugs had a smell, they were left wet in back of the truck and created a terrible odor. After the first wash my truck looked horrible, I’m unsure if the employees post Covid are the same as before, but I know the service is nothing like it use to be. I contacted the office and the owner assured me after the storm he would reach out to me and fix everything, I NEVER heard from anyone. Considering the work I anticipated the price would have been fair, however I got a fraction of the service and that’s hurtful. I would definitely recommend checking all options, I found a mobile detailer who fixed all the issues I had from here, now I love driving my truck!!!Services: Scratch removal

I am just a recent customer and was very satisfied with the service. My wife and I own a 2005 Tahoe that has been used non stop for 5+ years. It had an odor, stains, marks, etc. and has not been cleaned as often as I would like. I decided that I would like it to look new again, so we got a quote from Johnny's. Although the price was higher than I imagined, it was well worth it. They were able to clean the stains on the upholstery, they were able to remove a lot of the stains we have two little ones on the carpet, and they were able to take out a lot of the odor that was lingering inside. All and all, well worth the price and a great job. There are not a lot of places that offer as much as they.

Paid $250 for detailing. It still had some stains on the seats and bugs on the bumper. Safari would have done just as good. Save your money.Service: Auto detailing

Super busy. They do a great job in a a reasonable amount of time. Price is on the high side. Car came out great. Only one complaint. The clear cover of my instrument panel is now "foggy" and I can't see some of the information. Make sure you check yours before leaving!