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Reviews, get directions and information for Kaiser Permanente Cosmetic Dermatology, Park Shadelands

Kaiser Permanente Cosmetic Dermatology, Park Shadelands

About

Cosmetic Dermatology services and products offered by experienced Kaiser Permanente physicians, nurses, and clinical estheticians.



"Kaiser Permanente Cosmetic Services offer a range of surgical and non-surgical services such as facelift, breast augmentation, BOTOX, & laser hair removal."
Address: 320 Lennon Lane, Walnut Creek 94598
Phone: (925) 906-2000
Parking: Lot
State: CA
City: Walnut Creek
Street Number: 320 Lennon Lane
Zip Code: 94598
categories: beauty, cosmetic & personal care, doctor


Reviews
Got to my 8am appointment 20min late due to my little brother having a medican emergency at home. I called their office dozens of times as i was driving to the appointment to give them a heads up or ask for a place holder. They have their phone turned off during the first 30 mins of business hours which is extremely unprofessional and strange. I would have been fine paying a partial fee but instead, they charged me the full cost of appointment. I was booked for a microderma and a chemical peel and they charged me the more expensive of the 2. Never going back to kaiser for cosmetic services, ill take my money elsewhere
MS Williams is very caring and my skin is looking much better she explained to me the way to use my my my product and the staff or very nice
I went to Park Shadelands Cosmetic for wrong appointment that i supposed to be seen by dermatologist not an cosmetologist. I was seen by ANDREA Y WILLIAMS an esthetician for less than a minute and she explained that I am having the wrong appointment and my problem is with a dermatologist. I paid $60 as a co-pay and when I was leaving she told me I will ask the front desk to refund you the 60 dollars because I did not give you any service. I went to the front desk and they say we can't refund you that because the provider didn't ask us to do so, I was shocked because she just told me a minute ago that she will ask to refund me. I asked the front desk to ask her again ANDREA Y WILLIAMS just to confirm what she said to me a minute ago about my refund. They asked her and she said I didn't tell you that I am going to refund you. Unfortunately, she lied to me I can't believe there poeple like her out there, she lied she changed what told me about my refund in one minute. She just stole my money and lied in front everyone. Never go back to that place where poeple are lying and changing the truth. I am not going to forgive for that ANDREA Y WILLIAMS
I tried to book a non-evasive milia removal back in March 2021. I was told I would be on the waitlist and they would call me if there was any availability. 2 months go by and I still haven't heard anything, so I decided to call again. They informed me that they were just taking waitlist appointments from MAY 2020!!!! I understand that COVID-19 delayed appointment wait times but to be backed up for a whole year is ridiculous! You are better off going out of network or calling the Kaiser Cosmetic Services office in Sacramento. They got me an appointment within the week.
Highly don't recommend. One of the reasons- I was waiting for my appointment for 1hr40min!. Don't waist your time
I just wanted to mention my fantastic experience with Dr. Madani @ Shadelands in WC. She thoroughly explained the process, effects, and potential risks of Botox and Fillers with me. Dr. Madani listened to my concerns and consulted with me every step of the way. It was refreshing and extremely comforting to have a provider take the time to utilize their expertise without feeling rushed and obtain my desired results. Easily, one could start injecting because that's what they think you need, you leave unsure about the injections in certain areas, and then there's a big bill at the end. None of that happened. Dr. Madani is a true asset to the Dermatology profession. Her consultation and service demonstrate her professional experience. She is personable, caring, and rather funny, which is nice when you're getting poked. I highly recommend her services, especially if you're thinking about cosmetic services. Thank you, Dr. Madani!
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Reviews, get directions and information Kaiser Permanente Cosmetic Dermatology, Park Shadelands.

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