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Reviews, get directions and information for Kenmore Mercy Hospital

Kenmore Mercy Hospital

About

Founded in 1951, Kenmore Mercy Hospital has been serving the needs of Buffalo’s northern suburbs for over 60 years.

Description

Kenmore Mercy Hospital continues building on 65 years of tradition

For more than 65 years, Kenmore Mercy Hospital has been a vital part of Kenmore and Tonawanda, growing and evolving to meet the community’s changing needs.

Today in 2017, the hospital provides its patients with a nationally recognized knee & hip center and medical rehabilitation unit, state-of-the-art emergency care, sleep medicine, stroke care, imaging technology, palliative care, interventional radiology, cardiopulmonary testing, and enhanced medical, surgical, and critical care services.

Kenmore Mercy Hospital continues to demonstrate its excellence through its regional and national recognitions:
• Named New York State’s only Top Hospital by The Leapfrog Group in 2016, demonstrating how safe they keep their patients from errors, injuries, accidents, and infections
• Earned the Buffalo’s only “A” rating from the Hospital Safety Score by The Leapfrog Group in Spring and Fall 2016. It has earned that rating each cycle since April 2014.
• Earned Disease-Specific Care Certification for both total knee and total hip replacement from The Joint Commission (2011, 2013, and 2015). Kenmore Mercy remains the only hospital in this area to hold this certification.
• Rated highest in New York State for safety in overall surgeries by Consumer Reports. The September 2013 issue of Consumer Reports magazine included an article ranking hospitals for surgical care. Kenmore Mercy Hospital was rated top in New York for its outstanding surgical care. Scores were based on safety and patient outcome and were limited to Medicare-covered patients.
• Designated by Blue Cross and Blue Shield of Western New York as a Blue - Distinction Center for Spine Surgery and as a Blue Distinction Center for Knee and Hip Replacement.
• Designated by New York State as a Stroke Center
• Recognized as one of the nation's top hospital critical care units with receipt of the Beacon Award for Excellence (2012 and 2016), given by the American Association of Critical-Care Nurses.

During this special diamond anniversary, the hospital thanks the people of Kenmore and Tonawanda for their support over the years. Kenmore Mercy Hospital's history, values, and strong tradition continue to light the way for a future full of hope.

To learn more, visit chsbuffalo.org or call (716) 447-6205.



"Serving Buffalo's Northern Suburbs and Niagara County, Kenmore Mercy Hospital is a community facility with all of the services and amenities of a large hospital."
Address: 2950 Elmwood Ave, Kenmore, New York 14217
Phone: (716) 447-6100
Parking: Lot, Street, Valet
State: NY
City: Kenmore
Street Number: 2950 Elmwood Ave
Zip Code: 14217
categories: medical lab, hospital, medical service


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Reviews
Run the opposite direction. People are only concerned with how hard they can jump on each others throats or screw. They won't listen to your story and won't care to care. All my questions were answered by preplanned answers, felt like talking to automated service and not humans. When I get to the floor, those nurses can't answer anything and said that message will be left for provider. I wondered if they are nurses. I left AMA and told my doctor that will never go there.
My mom came in through the ER and was on 2 West and then ICU. Everyone has been super!! The nurses are so nice and compassionate. Even the security people when you first walk in are great. My mom is getting wonderful care My mom passed away while in the ICU and the nurses were so compassionate and kind to us and thoughtful.
Waited 6 hours before I left and went to DeGraff. Was seen there in 20 minutes. I understand that ambulance patients take priority. It would be good business practice to update waiting patients on a time possibility so we can make the choice to leave.
My husband was seen in the ER for irregular pulse and high heart rate. Front desk ladies were super nice. Triage nurse was efficient. ER doctor was knowledgeable, friendly and didn't rush us. Floor nurses were AMAZING. Compassion, kindness and going the extra mile, is what you will experience at KMH. Thank you Jackie, Sarah,Karren Aleigha and all the wonderful staff of 3 East.
This hospital does not care about its patients. Never provide you updates or call you back. Everyone seems to be bothered when you try to talk to them and are more interested in tell you they are short staffed. Despite Roswell Park asking for specific tests to rule out a cancer recurring they refuse to do them. They care more about discharging you than healing you. Certainly do not follow the catholic teachings. Go somewhere else. UPDATE: After KM discharge, went to Roswell Park for an outpatient appt and they of course found the issue with the tests the recommended to KM. What a joke of a hospital.
I recently needed to be rushed to the ER. The ER STAFF working that night was amazing! Everyone involved with my care - Thank You !! From the bottom of me heart Special thanks to DR. Mollie Williams MD. What a Great Doctor!! So nice and a Pleasure to Talk to, explained Everything in detail and an Awesome Bed Side Maner. I am very grateful to the ER Staff & Special Thanks to Dr. Mollie Williams, Thank you for keeping me alive ! .
If you have an elderly parent, do not bring them to that hospital because they will just brush it off as old age. The emergency room lied and said that they couldn’t release her because they couldn’t wake he or wake her up but couldn’t find anything wrong with her that was also a lie you can be taken out of an emergency room at any time, when they admitted her for neurological reasons, they put her on the cardiology ward what idiots. These people are a mother had something wrong with her head with her brain with her consciousness not with her heart. And now, three weeks later, she’s dead so that’s a Kenmore Mercy‘s legacy 97 year-old who awake and vital and watching TV and dead three weeks later. go too Buffalo General at least there you’ll have confident people if I could give them zero stars,
Brought my mother in law in the hospital, they discharged her after we told them.we were not ready for her at home due to being up here all week , we needed help getting care, but no help from the hospital not even a can we get you help from a hospital social worker. So now we are back in the hospital a week later cause the Primary Dr they scheduled her with set a time that was too soon for me to get out of work to take her so it's not postponed until May 24, and the home are won't come out til she is seen by a primary dr. Just frustrating that's Catholic Health Facility would treat people this way. Oh and by the way my mother in-law has stage 4 cancer.
I've had a colonoscopy and a hernia repair here. Very efficient, attentive care. Really couldn't imagine better treatment. Both were outpatient so I can't comment on inpatient care.
I probably would never write a review for a hospital but Kenmore Mercy Hospital staff are amazing! My daughter recently had surgery at the facility and she was scared and even I was concerned. But right away the nurses and even doctors stepped up and changed all that with smiles, good direction and really cared about my daughters well being. This make the whole process a lot better not only for my daughter but me as a parent. So THANK YOU and although we hope not to see you all anytime soon, we wish you all well.... Never change!
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