Reviews
My brother was transferred from Torrance Memorial to Kindred Hospital for rehabilitation. The staff and management at Kindred have displayed a very good quality of care. We have a large family and sometimes everyone wants answers to my brother’s condition at the same time. We have developed a communication for one or two family members to deliver his status of my brother to the rest of the family. Sarah the Physical Therapist has worked very hard to get movement out of my brother. The Speech Therapist has gotten my brother to once again eat soft foods after being fed from a feeding tube. When I have not been there to visit my brother, the nurses have communicated with me by phone. I have communicated with several nurses Eddica, Myra, just to name a few that has been very patient and polite to me. I know Kindred is a smaller hospital but everyone from housekeeping to administration are busy doing their job and will take out the time to politely talk to you when they have a moment. I highly recommend this facility for caring for a loved one. Ernest
Kindred hospital south bay in Gardena. If i could give zero stars I would! This place is horrible! The nurses and staff are extremely rude. The older security guard in the front desk is very rude, it's true that he's in a power trip! Receptionists and security guard are misinforming visitors regarding visiting hours. Hate this place!! I would advise you if you love and care about your love ones this place is really negligent. My mother was transferred to this place due to her insurance. Worst place ever !!!! Run!!! My mother's room was extremely dirty with no ac or fan. No chairs for elderly visitors. My elderly father had to stand for 4hrs during his visit. We asked the nurse for chairs and they told us they didn't have any but to feel free to look down the hall for some. Bed was dirty, didn't clean or bathed my mother! The nurses lied about cleaning her everyday. Very sad and angry with this place and the staff . My mother sat in her room with pee that was next to her for a couple of days! The TV and lights in the room didn't work. My mother was in that unsanitary room for a week! The room smelled like urine and feces and the staff didn't address it until we mentioned the smell! I did not see any staff member use sanitizer when entering her room. we contacted patients advocate and administrator regarding our complaints but never heard back from administrator. They will be hearing from our lawyers! Hope this gets resolved for future patients and the patients that are currently in there!! May God be with you if you have someone in this place !!! Please keep an eye on your loved ones if you have them here. Shut this place down!
This place is the worst! Do not recommend!!!! The staff is unprofessional and tbh lacked compassion. My mother was admitted here for a week and she contracted a UTI. When she was in the ICU there was a bug flying around her room. The rooms were not properly cleaned and sanitized. When we mentioned our concerns to the nurses/ staff they responded with attitude. The CNA JENISE is the worst!! She didn't know anything and when asked a simple question, she responded with attitude and lack of interest. These concerns were passed along to the hospital administrator. This place should be shut down for negligence.
Should be a zero. My brother coming from Torrance Memorial, case manager Christine Portugal. Pushed from the beginning, day one at Torrance Memorial to seek out alternative places for my brother. With Dr. Mckinnel recommendation my brother needed to be moved to Kindred hospital in Gardena. They said his wound care would be followed and demonstrated as the same at Torrance Memorial . My brother stayed at kindred for two days without the supervision of a wound care nurse and his wound deteriorated. It’s taken 2 plus weeks to return to previous conditions. The nursing staff has poor communications and turning of bed bound patients not followed. The lack of team work shows in nursing care of patients. I felt hopeless and feared for my brothers care while being there. I’ve asked from day three , for my brother to be returned to Torrance Memorial but have been dealt with a multitude of excuses why it hasn’t happened. I feel helpless and unsure for my brothers future there. I don't recommend this place for loved ones. Save your heart and worry and seek out another place.
Zero stars! This place is horrible. Staff is rude and unprofessional. The place is extremely dirty and unkempt. The security guard has a really bad attitude towards visitors and rude when asked questions. My mother's hygiene and care was neglected and her room was unsanitary. There's mold on the ceiling and equipment seems super outdated. Her tv and light didn't work and staff didn't care. I left a VM to the administrator and never received a call back. Staff really lacks compassion towards patients. CNA Jenise should not be working in this field she looks like she hates her job and definitely showed it. I do not recommend taking your love ones to this facility. This place should be closed down for neglect!! Patient advocate Cecilia, was nice and professional. Definitely did her job.
100% would not recommend. My mother was only here for a week and came out with a UTI due to poor hygiene. This place is so run down , I had to take matters into my own hands and clean my mothers bed as the CNAs didn't do there job. I am devastated and appalled by the staff especially Jenise. I had to clean my mother up and had to ask why my mothers pee looked and smelled so bad before they realized something was wrong. How can you not tell something is wrong when the odor and color of my mothers pee was bad. Please do whatever you can to not have your loved ones sent here. The staff had airpod's in their ears the entire time I was there and when asked questions seemed bothered to answer. I'm not one to usually leave bad reviews but I am using this to warn you not to let anyone else get treated badly, shut this place down or do better!
Always dirty weekends nurse don't care. Giving medication not recommended Trasidone!! Hospital isn't professional. My mother in law has never been on this med.. It's just lazy nurses that don't care.
Do not send your love ones here the nurses are lazy and rude to patients they are rude to visitors they have provided the wrong information on my grandmother she's only been over a little over a month and has gotten worse this is the worst place I've ever seen. Please send your love ones elsewhere.
I am so happy that Dad stayed at Kindred. Compare to other hospital, Kindred provided much better care in the most friendly way. Dad has been hospitalized for the last five months. I visited him every single day. Myself is a medical professional. Kindred Hospital Gardena’s management is much better. They provided an excellent wound care nurse actually takes care of wound. We were in other so called top hospital that wound care nurse never laid their hands on wounds. Kindred provide air pressure alternating bed is top notch for wound care. Other hospital did not provide that and cause my dad’s bedsores. Kindred asked everyone including nurses to wear protective disposable garment to prevent hospital cross contamination. That was what happened to my Dad in the other hospital. Kindred’s staffs just seem to be happy and after my Dad stayed there for over a month, I became happy with them too. That hospital is a treasure in the South Bay.
Whoever that old guy is in the security receptionist is extremely rude. Every single time he's sitting at his desk he always has a terrible attitude and always goes on a power trip. I don't have any problems with the other security guards, as a matter of fact the two female security guards are both nice and welcoming. This facility needs to either talk to him or find someone else who has a better attitude and is more welcoming then he is because that is unacceptable.
