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Kroger Pharmacy

  1. Hardy
  2. Westlake Post Office
  3. Westlake Pharmacy

Reviews, get directions and information for Kroger Pharmacy

Kroger Pharmacy
"Kroger Pharmacy is staffed with caring professionals dedicated to helping people lead healthier lives. Our Pharmacists provide more than just prescriptions and over-the-counter medications; they provide advice and support, and are a trusted source of information. Our Pharmacists are professionally trained to administer vaccinations too. Let us help you protect your health!"
Address: 80 Westlake Rd, Hardy, Virginia 24101
Phone: (540) 721-4277
State: VA
City: Hardy
Street Number: 80 Westlake Rd
Zip Code: 24101
categories: veterinarian, medical equipment supplier, pharmacy / drugstore


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 18:00
Sunday: 11:00 - 18:00

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Reviews
Where to begin…. The posted hours mean nothing. Drive thru is ALWAYS CLOSED WITH WONDOW COVERED. Shouldn’t be so difficult to get the medicine your dr prescribes you. I’m definitely switching to the cvs across street cuz this isn’t convenient at all.literally sat in drive thru unable to back up with someone in front and behind me for an hour to get my medicine.
The best pharmacy in the area. They care about you and the prescriptions you are given. The Pharmacist is very knowledgeable and is there to help.
I really like this pharmacy. I’ve been taking several medications for years, using other pharmacies when I lived elsewhere. These folks are excellent.
Be prepared to wait. If you call you wait. If you show up in person you wait. Drive through is rarely open, if it is, you wait. Also, the entire pharmacy takes a lunch break every day. Hope you don’t need medication while they’re eating. Need to step up and hire more qualified employees.
The set up of the drive through window is very awkward. I had surgery and my husband pulled in to the drive through to drop off a prescription. We couldn't see anyone in the pharmacy and they could not see that a car was at the bank-style post. We waited 5 minutes before we were acknowledged with "we will be with you in a moment." A pharmacy technician finally came into view with a sour look on her face. We used the box and the chute to send the prescription to her. She took it wordlessly and walked away. She returned a few minutes later and said she needed my ID. We sent it to her and she walked away. We used the intercom and heard "just a minute ". Click. We called again and both had to call out that I needed my ID back. She returned it without a word. It took us about 15 minutes just to drop off a prescription. The drive through has TERRIBLE customer service.
For the past 5 or more years I am told that I will get a notification when my medicine is ready for pick up . I have updated all my information with the associate working and still never get notifications when meds are ready for pick up and they end up getting put back in stock . sometimes meds are filled early and i have no idea of that . my husband gets emails that his are ready for pick up and every time he goes to pick up there is no meds to pickup . very frustrating
The employees are nice, and turnaround times are fast. However, I am on a very common pain medication Lortab/Vicodin/Norco which is NEVER in stock, and takes a week for them to order. It's very frustrating when, aside from the medications my insurance requires me to fill by mail on 90-day refills, this is my pharmacy of choice. I actually asked another Kroger pharmacy if this medication is that unusual and was told no, it is not. SO frustrated.
The pharmacists and texts are wonderful they do their best to keep that place running as smoothly as possible I am however very disappointed in the fact that the drive-through has been broken down for quite some time now and 20/20 has been rough on a lot of people I've been to the hospital twice since that drive-through has been down and generally when you get out of the hospital you're not used to walking and you can't walk real good and it makes it quite a hardship when you have to walk inside for nothing but medicine
I find some of the pharmacy staff to be very rude & less than helpful. Certainly not willing to try to resolve any problems in finding out what happened to my lost prescripion.
The employees that CVS is missing are over here. No problems, no hassle, usually no waiting.
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