Lakeland Regional Health System - Lakeland Medical Center Niles

I don’t typically review anyone negatively. But, If you can go somewhere else, I would. Certain departments are ran professionally, others are not. My wife was in the ER last night with a ruptured eardrum. The Nurse prescribed antibiotics good on them then the Doctor came in and said that wasn’t necessary and sent her home with nothing thanks Doctor fast forward a few hours and shes riving in pain and can hardly stand. She gets an appointment with our amily doctor where he finds a massive abscess on her ear drum. He said the doctor she saw last night had to be blind or just not care. Like I said before, they have some MD’s that care. And some that don’t. Hopefully you have a better experience than we had last night.

Our family has been using this hospital & the Niles location for many years. Like 1963 to present. We have had excellent care!

Terrible hospital. Been bringing my girl here for the last 3 months to find out what her stomach pains were from. Everytime they gave here meds and sent her home. 3 weeks later we go back and they tell her she's 37 weeks pregnant.. With no prior Information or positive pregnancy tests.. Will be getting a lawyer...

The experience was none professional. The Surgery was so lazy he calls the front desks, instead of updating you in person. They did not have a name tag on the client. Very unsanitary detailing with Patients. They do not operate with the spirit of excellence. Very lazy And lethargic. I would not recommend this place.

One of the things I am allergic too which is adhesives. I can handle paper tape that is about it. Used different tape on my arm and neck. I have a rash on my neck and one of the tapes ripped my skin and made it bleed. The room I was in was HOT... Plus about the stay was the nurses and nurse aids. That is why there is 1 star.

Wish I could give zero stars. Started at Lakeland watervliet with an ultrasound on my leg. Didn't know what they were doing. Diagnosed me with a blood clot and transferred me to st.joseph. They never double checked the results. Next thing you know they wanted to operate. Gave me tons of blood thinners . Took me to surgery and finally did another ultrasound and saw no blood clot. 3 days in the hospital for a hematoma. Dumb doctors know nothing. Would never go there again.

My wife had an ultrasound today and due to covid they wouldn't let me and my 1 year old in. Asked if we could video and the nurse said no! Called patient relations and they said we can and that policy changed due to covid that allowed it. So after calling back and relaying the info, the nurse felt some kind of way and went and told her manager she didn't feel safe/comfortable being recorded or having her voice her. So she called me and said she would allow the video call but she wouldn't say anything. Clearly this isnt our first ultrasound so we know the standard of care is to explain whats being measured/done during the process. I will never come back here again!

My Dad spent 2 days in the CCU, following respiratory arrest, that led to cardiac arrest, leaving him on a ventilator, with brain damage, and internal bleeding. The prognosis was very poor, and we did end up making the choice, as a family, to take my Dad off the ventilator and let him be at peace. I cannot put into words how much the kindness and compassion of the doctors and nurses meant to us. We felt like our Dad got taken good care of, and like we were leaving him in good hands. We were treated like a concerned and grieving family, and there was always a doctor or nurse willing to answer our questions for the 10th time, or taking their time to help us understand what our Dad was going through. The doctor helped us feel confident and secure, with compassion understanding, that we were making the right choice for our Dad. My Dad was a beautiful person and very loved. All of us being able to be there, all of his children's hands on his heart as he took his last breath is a memory I'll never forget. And the compassionate doctors and nurses made that happen. Thank you. I do have to say, Deb Johnson RN BSN MBA AVP love and respect chief experience officer did everything she could to disrespect us, treat our family coldly and with no compassion, and make what we were going through even more difficult and painful. Someone at Spectrum needs to look into her position there and give her some training in compassion in end of life situations. Overall, I'm thankful my Dad had the team he did, may God bless you guys and keep you showing kindness, compassion, and good care to your other patients and their families. ~~~the Shely family

If I could give zero stars, I absolutely would. They do not look into any problems, the staff is very unprofessional and take their SWEET time with everything they do. They are horrible at explaining things and diagnosing people. I wouldn’t even take my dog here. The French toast sticks were the best part of our 48 hour stay. 10/10 do not recommend anyone ever coming here.

If you want to die from your cancer, go here. Otherwise run to Chicago. Even if it is tough to commute, it is so worth it. My mother was being "treated " here by an "oncologist" so she said. My mother had lung and breast cancer and was looking for treatment options. Her "oncologist" told her that there are no available treatments for her. The problem was that this doctor never even read her file. We went for a second opinion in Chicago and she had several options available for treatment which allowed her to live many more years than expected. They are uneducated about current treatments, do not keep up with new advancements in treatment, they dont even read the patients file until you are in the room with them. Very unprofessional, completely unhelpful and extremely dangerous. STAY AWAY AT ALL COSTS!