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Lakeland Regional Hospital

  1. Springfield
  2. Lakeland Hospital

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Lakeland Regional Hospital
"Lakeland Behavioral Health System is a regional center for children, adolescents & seniors with behavioral health concerns. Acute services are provided to young people ages 3-17 & seniors ages 55 and older. The residential treatment program is designed for youth ages 9-20, and includes a specialized tract for males with sexually maladaptive behaviors. Lakeland Behavioral Health System features a fully accredited school for the education of both regular and special education students. Recreation activities include an indoor gymnasium, an exercise room, a vegetable garden, and two outdoor playgrounds."
Address: 440 S Market Ave, Springfield 65806
State: MO
City: Springfield
Street Number: 440 S Market Ave
Zip Code: 65806
categories: hospital



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Reviews
Everyone I had contact with when asking for updates on my kid was polite and helpful. His discharge was sprung on me the day of and my concerns regarding him returning home were basically not important. I was told his medications would be called in to our local pharmacy. They were but an hour before the pharmacy closed. His medications aren't listed for what times he takes them just that he takes them 2 times daily. Now here we are the next day when he is suppose to return to school without now 1 possibly 2 doses of medication his first day back to school. I still don't know when the meds will be ready for pick up after calling the pharmacy first thing this morning because they need approval from the hospital for the medications.
This place is an awful place to seek help. I was there almost 2 years ago. And the staff are VERY unprofessional. They didn’t know how to control fights or anything. For the 2 weeks I was placed here there was a fight literally EVERY SINGLE DAY! The staff didn’t know what they were doing. They would wash our clothes all together so our things would come up missing. We’d spot other Clients wearing our personal clothes. The beds were awful they were hard they were made out of tarp and there was a built in pillow. The food was absolutely disgusting. Staff would make you seem like an awful person if you were a self harmer. They wouldn’t taken suicidal ideation seriously. The groups we would have to attend were unnecessary, because they were no where near treatment related. This place is just an awful place in general. If you send you’re kid s here good luck trying to get ahold of anybody nobody is good at communicating here.
Disrespectful and rude staff. One of them commented on another worker there "being too nice" to the admitted kids. The beds are akin to a slab of concrete. Group therapy is about the only thing they offer. The food is downright vile at best and pure cyanide at worst. The kids were given canned tomatoes one day as part of their lunch. When the kids were treated unfairly by the staff, administration proceeded to gaslight the kids into thinking that it was their fault. Items are constantly stolen and misplaced. Don't let your children come here, it just teaches them to hide things from parents.
My 7 year old son was there in April 2023 for 6 days. There wasn't a lot of communication during his stay so we felt in the dark a lot. The showers are cold. But he is a different child now in a positive way. He hasn't tried to hurt himself since he's been home.
I would NOT recommend bringing your child here. #1. Was told my daughter had to be admitted, which i was fine with, but was not told there would be no contact for 24 hrs. #2. Dropped clothes off bc I didnt know what time office closes online says open 24 hrs no one gave me the papers I later saw them give to foster parents about schedules, times to call, etc. When we checked in they have you fill out a form of call lists. Later found out i had to remove her cousin bc you only get 10 min a day to call. And if you call while they are in the middle of something, like group or lunch, they are extremely rude. But again, i didnt recieve a schedule. Didnt even know i was supposed to get one. Found out you only get to visit 3 days a week between 4 and 7 for 30 min. And you get skipped after being already told it will be a while even when i made an appointment. #3. Lost her clothes and took several days to locate all except brand new slippers I just bought and laughed bc they said they provide her clean clothes and was mocked by them saying, "they might not be the nicest, name brand clothes." I explained I just wanted my daughter to feel a little more comfort from home, had nothing to do with brand or anything like that. #4. Didn't know my daughter didn't have a pillow until Tuesday she arrived Saturday when I visited her and asked if I needed to bring her anything. She told me she had no pillow. #5. They pulled her off her meds just bc my daughter told them her father didn't want her on anything. They didn't notify me to tell me they took her off of pills she needed for major depression and anxiety. Whole reason I brought her I sent Maria an email with my parenting plan with my ex, where it clearly states "if we can't agree, it is up to provider to decide what is best." This place was very unorganized and unprofessional. I am not happy with our experience at all.
I am giving them 5 stars because i was admitted here may 4th 2023 and i had an overall great experience I was on four south i had good care, good group, and good food. in group you will learn how to cope with the things you are going through, you will also get the chance to tell your story with other people who relate on some levels. Ms. Aimee was my favorite she was like my second mom in there! Ms. Kelsy was my also one of my favorites. a lot of the reviews talk about abuse i did not experience that here. I thought the staff was very polite and caring in my time of need. overall if your thinking about admitting yourself or sending your child this is a great place! i got the meds i needed. i came home so with SO MANY new coping skills. It deserves more love, has 5 star potential for sure!
I was in this facility for 6 months between the ages of 15 and 16. I’m now 27 and still have to talk about the traumatic impacts of being in this facility. While there I experienced emotional trauma, overmedication, deprived of normal social interactions, punished with food, and experienced a plethora of gastrointestinal issues from a mixture of being over medicated and my dietary restrictions ignored. I was sent to the facility after a mental break when previously hidden trauma was made known to my family. The hospital was made aware that there was confirmation from the perpetrator of the crime that the traumatic event did in fact take place. Not only was I called a liar in therapy, my therapist told my parents they believed I was lying about the trauma to get attention. That was the first red flag for my parents as it was an indisputable truth. Patients are pushed to lash out. I was punished with food, and then punished again later for eating out of the trash because I was starving. I was on 8 different pills a day at 75 lbs. 2 different sleeping meds. This caused hair loss, and issues with my intestines. When I lashed out from the inhumane treatment, I was given a minimum of two seperate tranquilizers and they would even call my mom to ask for her rotten consent to give me more if I wouldn’t submit to being locked in a padded room when I had severe claustrophobia. At the 6 month mark was when my dad came to see me,. He told my mother to see me for herself and I was pulled out within a week. But not without the threat that the facility would fight her in it. We had really good military insurance and I was one fat check to them. Please for the love of your children, do not sent them here and make them a victim of the troubles teen industry.
Lakeland 4 north has been a blessing to our family as they help my sister out so much to get though her issues. You guys rock all of you, from the the front deck to the floor. The food not the best but you can bring food and eat with your family. Love all you guys God bless the family at Lakeland.
It's been a few years since my daughter spent 8 months at Lakeland. Since then she has had 3 more residential placements. Lakeland was the best by far because of the people. My daughter has never had a therapist she connected with more and she still talks about the staff who became her family while she was there.
If I could give this less stars I would. The nurses here are absolutely awful, mean and rude to the children patients there. They played a song where the lyrics were , you make me suicidal, and they acted like it was appropriate to to play in such an establishment. My poor kid was traumatized there. This place is horrible and the nurses should be fired.
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