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Reviews, get directions and information for Lakewood Hospital

Lakewood Hospital
"For more than 35 years, Lakewood Regional Medical Center has provided quality medical care from a well-integrated medical campus that serves Lakewood, Artesia, Cerritos, Bellflower, Downey, Long Beach and Paramount. The hospital is accredited by The Joint Commission."
Address: 14519 Detroit Ave, Lakewood 44107
Phone: (216) 529-7015
State: OH
City: Lakewood
Street Number: 14519 Detroit Ave
Zip Code: 44107
categories: hospital


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Reviews
Unfortunately this is my mom's hospital now. I use to take her to PIH Downey but since it's not her facility anymore we had to wait for authorization to be seen there and it took 16 hours last time before she was put in a room. Let me start off my saying that we go there and no one was at the outside getting patients like they do at PIH I went inside and asked for a chair for my mom and they just said oh there's one there which is in the waiting room next to another person. The security came out and got us a chair. I go inside and the place is dirty soda cups, water bottles, papers towels on the floor. I reach the receptionist and it's like you don't exist. They're talking to each other and showing photos on their phones. I said I need to check in my mom they ask why. I give them the symptoms she's having and they say so which is she here for A or B? I said both then they didn't say anything and made me fill out a registration paper and you can't see anything the photocopy is really really bad. I go to the triage and luckily the nurse is kind and professional. Unfortunately the triage place is dirty also. You can see the dust on the instruments that they use. They did an electrocardiogram on my mom and as I was there with her they entered another patient who had an infection due to meth use and is walking around with a bloody pillow and sitting in the waiting room putting her blood everywhere and yes I heard it all there's no privacy there. They drew blood and they don't have a tray or anything there, they were using the chair where everyone sits to put the vials! That is disgusting. I've only been here for 2 hours and all this already happened. People have left and the same mess is in the waiting room the same chairs that were there are there. I feel bad bringing my mom here. The way this hospital feels I bet they don't disinfect the chairs once people leave. PIH has someone spray the chairs as soon as the patient gets triaged or gets moved. I will wait my 16 hours at PIH if she has to go to a hospital again. I'd rather be somewhere that I feel safe than here. So far the nurses have been the only saving grace here.
Saved my brothers life. Almost lost him. ICU and CCU awesome teams. Now he is back for another health issue. Good team but gosh, you think maintenance would at least try to put window shades up to keep hot afternoon sun off the patient! There is no shade on the window!!!
The nurses from 3 East were very rude to me while my mother was staying here. My mom could not walk or talk for her self. My mom went in due to infection and was getting severe fever. When I asked a nurse to check my mom’s temperature she said “I don’t have time for that and I am not going to check it” then she did hand signals like get out of my face, so unprofessional.she had no kindness in her Made me feel so helpless for my mother who couldn’t even defend herself. I wonder how they treated her while I was not there. They act like they want to help but they truly don’t! Think twice about coming here
This hospital has lost so much of my respect The only reason I came here was for my tonsils And love the fact that they can talk to my my kidney doctor Now the bad thing I came for my tonsils and they wrote down in my paper work that I had appendicitis which is not true My room has 2 emergency call logs controllers And non of them worked 3 nurses told me they would bring me a bell but I never received nothing I had to walk out the room to ask for any assistance Some nurses where very nice and helpful Shannon from ER, Mariana CNA, Peter night primary nurse and a cleaning lady I don’t remember her name thank u to them that actúa tried to help But there was some with so many attitude so while I was here they had me on specific medication Antibiotics And anxiety meds I did ask for a yeast infection medication just because Antibiotics brings that out in women just to be prepared So this doctor said that he was going to subscribe 2 but not the anxiety meds Which I don’t understand if they could not prescribe it to me why did they All I need is for a couple of days until I see my primary to ask them I’m not asking for constant medication I will not be coming here ever again UCLA in Santa Monica has been where I been going But I was hoping that for my tonsil it was going to be easy to go here close by But wow do I regret it
Worst emergency room service went there on August 2 because I was having trouble breathing and also my anemia levels had dropped. Arrived at 7:45 PM was waiting outside didn’t get seen by the on charge nurse/doctor until 1:45 am nurses were very unhelpful constantly on their cell phones. When asked what was going to be the wait time to be seen they said they didn’t know waiting on a bed to clear out. Asked several times if I could have ice water or some juice since my anemia levels were very low and I felt lightheaded. Nurse told me give me a second. No one‘s at the desk they can go back there. I have to wait till someone else comes back and I’ll tell her you need juice, I have been there a total of almost 6 to 7 hours just for the on-call doctor to tell me to follow up with my primary doctor the next day about decreasing labs that were drawn. This place needs to be shut down the staff nurses here act like they don’t want to be there. The place is dirty floors are disgusting. Bathroom is disgusting . The seems like this is a County Hospital I would never recommend this hospital to anyone.
I never write reviews, but I think people should be aware. My husband fainted and was taken here on an ambulance. We waited about four hours in the hallway before he got three stitches due to a cut. He was never taken to an actual room and stayed in the hallway the whole time. A few weeks later we got billed $31,063. $26890 was for the hospital visit. Fortunately, our insurance is covering most of it, but we still have to pay $2000 out of pocket. It blows my mind how much money a 4 hour visit could cost. Never again. If we knew it would cost this much, we would have asked the ambulance to take us to another hospital.
My wife broke her femur and was taken to this hospital by the ambulance. We were visiting from out of town and had no idea which hospital to ask to be taken to. This was the worst emergency room experience of our lives. The x-rays clearly showed a broken femur by where her artificial knee was attached and surgery was clearly needed. We were given a pair of crutches with no adequate instructions on how to use them properly and wheeled in a wheelchair to our car. We were then told to go to an orthopedic doctor sometime within the next week. My wife was in excruciating pain and unable to walk. I called our ortho Dr at home and he said she should not be moved and should have been admitted. Since she was no longer in the emergency room and sent home my insurance would not cover an out of town Dr visit. Had she been admitted like she should have been there would not have been a problem. She should never have been allowed to leave the hospital in her condition. I will never go to or recommend Lakewood Regional Medical Center to anyone. It was horrible and thankfully we made it through the 27 hours of travel back to Kansas City for the care she deserved. We were told she should not fly so we had to drive. She was immediately admitted to the hospital and had surgery the next day.
At first I was scared my grandmother being transferred to Lakewood Regional Medical Center because Beverly hospital sold it affected her insurance and I saw bad reviews online of LakewoodRegionalMedical Center, however Thank our Lord West 2 everyone assigned to My gradma especially the RN nurses have been Extrodinary with my grandmother and us the Family. All I have to say THANK YOU SO MUCH for the care West 2 is giving my grandmother even though there is a language barrier RN nurses have done Amazing job. Thank you from the bottom of my heart God bless you all for the care you all have given my grandmother and the other patients. There is defentily Team work. Remember always "TEAM WORK OVERCOMES CHALLENGES " And that's West 2. Respectfully Elizabeth Garibay
This is the worst hospital I've ever been in. My mom was sent to the intensive care unit ICU, and the nurse staff were being negligent to my mother's needs that we had to ask the nursed multiple times about to check up on her when ever something was happening due to them ignoring the issues going on. Especially when I will ask questions and some nurses would say "oh I don't know I'm busy", which is the number one rule of what nurses should never do. If I were be able to give zero stars I would give them that. I will be filing a complaint about the ICU unit. The nurses lack empathy, communication, and don't give enough attention to the needs of an intense care patient should have..
ER department is a JOKE. If you are sick or on the verge of dying they will have their patients sitting outside in the cold. You will not have a room or a bed, and will expect to get results HOURS, HOURS later sitting outside in the heat or in the dead cold night. My mother came here complaining about fainting, she ended up in the ER sitting in the waiting room for 8 hours!! I went yesterday for the same symptoms and I was there for 5 hours and sent OUTSIDE. When my friend inquired about my results, a nurse said I was inside already getting treated. That was a LIE. He pointed at me and said that she is still sitting outside. We left with no results. The doctors made me feel like a fool for being in a wheelchair, asking me why I am in a wheelchair too. What the heck?! The WORST hospital to ever exist in California. The WORST.
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