Leading Edge Automotive Newport News

Honestly I had a horrible experience! They changed my price twice! They also did extra stuff without my knowledge & approval, even though I asked them not to add anything without calling me first. Secondly, I had a radiator, thermostat and sensor fans fixed. A week after they fixed it my car started overheating! I took it back because it was under a warranty and they told me that it was the head gasket/motor. which it wasn’t they didn’t put the cover back on or the screws, the radiator was suppose to be brand new because that’s what I paid for and it wasn’t. They kept telling me my motor was bad! I’m not sure if they thought I wouldn’t find out or if they were trying to get a quick bucks! But I will never go there again and I don’t recommend anyone else go there. Not trustworthy at all!

I got 2013 Honda Odyssey service at Leading edge. Everyone there are nice and Professional. Family owned shop, they will Treat you like family. They even let me pick up my van on Saturday. Thanks to Zach. - fair price - good service - will be our top choice auto service.

Zach has been so good to us! We love his honesty, punctuality and realness. I wouldn’t use any other mechanic in the Yorktown/Poquoson/NN/Hampton area. We have used Leading Edge for the last two years while we’ve been stationed in Yorktown and will continue to use them! Highly HIGHLY recommended.Services: Brakes

Call asking for quote on spark plugs, fuel/induction service, front and rear differential service, transmission service and assessment of right front axle seal for 2013 GMC Sierra SLE, 97.5k miles. Receptionist's first response to me after I list the work I wanted quotes on: she snidely asks BEFORE knowing that this work had not ever been performed on the vehicle, "why are you wanting all these services?" and if "I had taken it to a dealership to get the assessment of the services?" and alludes to what she termed a "royal flush". My interpretation was that she assumed that I just took the dealer's word for it and the dealership listing of services to be performed was just gouging me for unnecessary work. Unacceptable assumptions and snide tone of voice...lost my business after 2 minutes on the phone.

I have used Leading Edge since 2014 and have always found them to be not only great technicians who take the time to do the job right. Always my go to place. Thank you Zach and team.Services: Electrical repair

Easily the most honest and friendly mechanics around. They dont make you waste your money because they get the work done efficiently. Very fair prices and I appreciate the military discount they provide.