Legacy Urgent Care-St. Helens

I read the reviews about long waits and have to say it was not bad. I did show up an hour before opening and EVERYONE i encountered in the office was so incredibly pleasant and friendly i couldn't believe it. Yes, the entire exam, x-ray etc. took to 2 hours but not bad given todays shortness of wonderfully trained hero's that are there to help us, never forget that and bring a book. "-

Wait time was a little long, but that's the only downside. The staff were kind and helpful, it's very clean and up to date. Dr Anchell was professional, concise, and worked with me on my treatment plan and what my next steps are. Highly recommend

Got in right away, everyone was friendly and helpful my only complaint is it took over an hour for the xray tech to come in since it was a weekend and I was in alot of discomfort waiting. But overall I would use them again just hope I don't have to. :

Never ever again. I went in to be seen for a torn meniscus in my knee . My calf had developed pain and swelling as well as on my knee & above it. I literally can bear no weight on my right leg . Lisa Sabatka was the most incompetent, rude, and down right horrible person I’ve ever come in contact with in the healthcare field. Crazy to say , considering I work as a nurse in the float pool , and have worked in over 40 different departments. She didn’t even exam or look at the swelling . She didn’t compare my legs . She didn’t check for a pulse in my foot. What she did do was talk over me the whole 30 seconds one minute tops that she was in my exam room. She said “I don’t care about your knee; sounds like you have a blood clot & you need to go to the ER”.. I had to zone out since she was just talking over me .. than I tell her “well I am a single Mom and I have to pick my Son up from kindergarten so it will have to be after that” she replies with an even worse tone and says “So you have no one who can pick him up for you?” She says this twice . I was like “nope- pretty sure I just said I am a single mother & I HAVE TO GET MY SON FROM SCHOOL” . She left the room and that was that. Telling me I have a blood clot and refusing to X-ray my knee with a side of making me feel even worse about my home life situation. This woman should not be in healthcare . This makes me sick. Literally working at OHSU & knowing how we treat people & then seeing this. I couldn’t not write about it . I will also be contacting the state. How dare you Lisa Sabatka?? You should never ever have anyone under your care. Horrible experience with a horrible person. I will never ever return nor recommend this clinic to anyone .

Went in today for a nasty infection on my finger. It hurt so bad! They were super friendly and got me in quickly. The whole visit took 1 hour : Got my antibiotics and I am looking forward to feeling better :

I came here after a nasty drill press injury on two fingers. There was a big gash on one finger, and the other had a decent sized chunk of flesh barely attached. Was bleeding significantly, but I slowed it down with some gauze. I walked in, and they had me being attended to in less than 5 minutes. The medical assistant was great, he cleaned me up, gave me a tetanus shot, and really helped reassure me. The doctor came in a few mins later, she was also very awesome. She injected a local anesthetic ouch, irrigated the wound, and stitched it up beautifully. I'll walk away from this with nothing but two scars. No nerve, bone, or muscle damage. Overall I'm very thankful for the awesome performance of the staff here. They helped me fast despite a computer/server outage and did a great job.

I was seen on Sunday, by Thomas Jacobs, NP and he was truly amazing. First off, he LISTENED to me! He was kind, caring and empathetic to me, and I received wonderful care. I worked as a medical assistant for 20+ years, and while I haven’t been to Urgent Care for at least 10 years, because at that time, you got the basic only of care from them, and that to me, wasn’t good enough. So I was VERY pleased with the great care and service I received. I would definitely return if needed.

The urgent care has been horrible here lately. Took my son there today 2/24/2021 . His stomach was hurting had a headache his blood sugar was high and said they couldn't do labs there and wouldn't see him at all. My husband has had issues with not being seen about things here to. They said take him to er . What kind of urgent care is this if they don't help some people. I will be calling and complaining to someone what a joke very frustrated and irritating. Went to Portland to randals children's hospital at Emanuel very nice service very friendly nurses . Worth driving there. I guess next time won't even bother with urgent care.

was seen yesterday and when i told them the medication they gave me was not working for me they wanted me to come back in. mind you, this is less than 24 hours since i was seen. the doctor lisa sabatka advised i get " over the counter" medication AS IF I WASNT SMART ENOUGH TO DO THAT BEFORE I GO SPEND HOURS SITTING IN URGENT CARE! I was diagnosed with bronchitis so I'm pretty sure they know what medications are used for treatment. or maybe they don't.... incompetent is a word that comes to mind when this place is mentioned.

My wife went into urgent care because she has been sick for 3 days with a fever. However since she was negative for COVID. That is where all help or care stopped. The NP was rude, Condescending and stopped all evaluation after a Neg covid was Given.. According to the NP "Lisa" if you don't have COVID your not really sick.