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Liberty Travel

  1. Cherry Hill
  2. Cherry Hill Travel Agency

Reviews, get directions and information for Liberty Travel

Liberty Travel
"Explore the world with Liberty Travel. More than a travel agent, your consultant is a fellow traveler with a passion to get you where you want to go. We’ll connect you with an expert in your destination who’ll craft your ideal vacation, so you can dive deeper with our unique services, local guides, and exclusive experiences. And if you are looking to travel as a group of 10 rooms or more, we’ve got you covered. From destination weddings to family reunions, Liberty Group Travel’s dedicated experts will turn your event into a memorable getaway. Liberty Travel is there for you with the support you are looking for before, during, and after your travels, we’re beside you every step of the way."
Address: 1520 Route 38, Cherry Hill 08002
Phone: (856) 665-9450
State: NJ
City: Cherry Hill
Street Number: 1520 Route 38
Zip Code: 08002
categories: travel agency


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Reviews
Me and my mom booked a trip to Italy with Danielle. At first we thought she was helpful but that was not the case when abroad. We were left with an itinerary lacking contact Information or contacts whose phone number were that were no longer in service and were stranded finding our way around Italy. She scheduled us for unnecessary transportation that simply did not need to be booked. Although we thought we paid for a travel agent to do all the planning for us, we ended up booking a lot for ourselves with out of pocket costs. When we got to our hotel where we were supply to stay a majority of the trip we found out they never confirmed for us and ended up having to find and pay for a new place. Although they did refund us, they did not fully compensate for the loss of a whole day when dealing with this issue. Danielle was not reachable at all. It took multiple emails and phone calls to reach her. She was rude and even hung up on us. Even after talking to a supervisor Heather they were no help. These people are not qualified to plan a trip for you. Do not book with them!
Booked a trip for 4 people to Aruba with Catherine Gallo. She was always unavailable or out of office, we asked for an all inclusive resort and we ask for a date where we could make payments from January to june 2022. She emailed ys and said we had to finush paying in may because she was going on vacation. When we got to aruba she didn't book us for all inclusive and we have to pay 1100.00 more for 2 people the other two couldn't afford it and it was a big mess. When we complained she never responded her supervisor responded after a week and told us she did nothing wrong. I filed a small claims suit for ruined plans
Liberty travel is excellent. Joann at this location is wonderful. She has extensive traveling history also which makes her knowledgeable.
Dont believe what they say , as for payments they DO NOT EXCEPT any type of checks , so dont get caught putting a down payment , and exspect to b able to pay by check or routing money as they count that as a check , even tho they say they accept that type of payment
Wow wow wow we plan a trip to montego bay for a wedding threw them and wow they was so helpful it was are first time flying and they made it so easy best thing was the meet and greet at montego bay think it was 80 per person but well worth it made it so easy to go threw the check points felt like VIP passing threw all those big lines next plan if possible is disney world again but want to thank amanda and the crew for helping me and my wife .
Make sure when you book a travel, be aware if you need to cancel by any reason and you can get your money back. You won't. I booked a trip and because of covid I had to posted it. When I tried to used the money I had put down for another trip they told me I had to book it through them. However, you are only allowed to use it under what they have, which mean you are going to pay full price on top of what of the credit. You won't be able to get any discount on any flights or hotel. You are going to pay full price. You are not saving anything. I was not able to use it on any reservation because I had to pay extra money, which mean they a ripping you off. Not worth it. Make sure you do your search before booking with Liberty Travel. I learned my lesson.
Very poor and rude customer service! Were interested in a trip to Washington, but the lady did not give us proper info and lied to us about everything! We wanted to tour the Mint and the Library of Congress and she said its Not possible and that it is reserved for school trips. That's technically not true but they require security clearance. Why didn't she say this? I honestly prefer private travel agencies where the agents are professional and more 101. I will NEVER EVER use a corporate travel service again!!
First time I have ever used a travel agent. I'm not sure if my expectations were set to high, but I feel like I had to do mostly all the work in regards to this trip. they were very hard to get ahold of and sometimes took several emails or phone calls to talk to someone. I went on a trip to Mexico for a wedding with a bunch of people who used this agency and they all had similar experiences. I had an issue where my girlfriend was not able to go after I already paid for the trip, and purchased the travel insurance, so I contacted my agent to see if they could help and they just told me to contact the travel insurance company. I still have not recieved anything back from insurance company. Maybe its my inexperience with traveling, but I would expect the reason you use a travel agent is so that they can handle everything so you can just enjoy your vacation. I will never use this company again nor would I recommend them. i could have booked the trip myself and had less of a headache. I give them a negative 5 star review
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