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Reviews, get directions and information for Life Storage

Life Storage

Description

Life Storage provides rental of storage units in State College at 757 Science Park Rd, State College, PA, 16803. Life Storage has been providing storage solutions for over 25 years with over 700 locations nationwide. We can make the do-it-yourself move much easier with moving truck rental and moving and packing supplies as well! Rent storage in State College today - see our website for storage pricing and special offers.



"Rent contact-free online and access your storage unit today! Life Storage in State College near Penn State University offers clean, affordable self storage units for month-to-month rental. With excellent security measures and an A+ BBB rating, our company has been providing self storage for over 25 years at over 1,100 storage facilities nationwide. We can make the do-it-yourself move much easier with moving and packing supplies as well! Rent self storage in State College at Life Storage today - see our website for storage unit pricing and special offers."
Address: 757 Science Park Rd, State College 16803
Phone: (814) 954-1250
State: PA
City: State College
Street Number: 757 Science Park Rd
Zip Code: 16803
categories: self-storage facility


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 18:00
Sunday: 12:00 - 16:00

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Reviews
I can’t begin to tell you how wonderful my experience was with Tracy! She was absolutely amazing and made the process extremely easy!!! I left feeling like I had made a new friend and total confidence that our belongings would be stored in a clean/safe environment!
It was always a pleasure doing business with Michael and Tracy. Place has always been clean and easy to access. I just emptied out one of my units and they were very helpful throughout the process. Thanks!
I have been renting a unit here for my company for almost two years now and have always had a positive experience! Tracy and Mike have been great in assisting me with my needs and accepting the MANY deliveries I receive. They are always around to help and answer any questions I have.
Michael and staff very helpful and friendly. Storage unit has been safe, clean and secure.
Mike was fantastic. I was pressed for time and trying to solve a separate issue when I came into the facility. Mike was incredibly helpful and generous. He made the rental process quick and easy, and I would recommend this facility to anyone based on his customer service alone.
The staff and facilities are top notch. I had landlord issues and medical problems and the the staff was professional, courteous, knowledgeable and their guidance was invaluable. Highly recommended, great pricing and accommodating friendly staff. Would definitely rent again. Thank you Mike and Tracy! Groucho Marx: "I wouldn't rent from any storage place that would have me! But they had me...A++++"
We had a very efficient experience with the registration. Tracie and Mike ensure that you know exactly what you need in order to complete your confirmation. I highly recommend renting from Life Storage if you need a convenient storage solution near State College.
Great customer service! They got right to the point and the units are great!
Overall, a great place for local storage needs. Traci and Mike were extremely helpful and professional. I used the facility for about 15 months and found the interactions, responsiveness and customer service to be top notch. The only reason for not giving "5 stars" was the issue with a significant mice infestation. Even though I was in the indoor/climate controlled section, it appears that another renter kept perishable items in his/her unit. Sadly, this ended up ruining a good amount of my stuff. Not sure there was much else Mike and Traci could have done they replied to my concern immediately and follow-up with an incident report but nonetheless, a non-pleasant experience.
**update** After I completed an online Life Storage survey, I received a call from the new district manager concerning my issues. He promptly refunded both fees and agreed that the way the struggling manager dealt with the situation was not appropriate. If you are looking for a pricey closet and no one to communicate to other than the struggling local staff, then this is your place. I’m paying close to $160 a month for a basic 10’x10’ unit located in the far back corner. I leaned closer to the gate, the greater the price. The manager of this location struggles to keep matters straight. It started with mistakes in my contract. He had to straighten it out before signing it. Several weeks later, I received a voicemail from the struggling manager informing me he charged my account for a turnpike toll that I incurred while using their moving truck. Since I only put a few miles on the moving truck, and the nearest turnpike is a good 60+ miles from this location, I don’t think the turnpike toll belonged to me. That mistake was corrected after a few calls and pointing out the obvious. In addition, the struggling manager said he would set up a monthly email payment reminder. He didn’t, and I was charged a $30 late fee when I missed the due date by a couple of days. When I discussed the late fee with the struggling manager, he apologized for not setting up the reminder and told me regardless of his mistake, I was an adult and still responsible for paying on time. He refused to remove the fee. As a capable adult, I paid the late fee and the rent via an e-check ACH online. Days later, I received an email letting me know my e-check didn’t go through, and I was charged another $50 fee. The struggling manager couldn’t tell me why but thought I may have missed typing my bank account number. Since my email receipt only showed the last four digits of my bank account number, which were correct, do I try again and risk another $50 fee? Nope, I paid by credit card and avoided that scam. I left messages with the district manager and corporate office. Neither returned my calls. Avoid this questionable business.
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