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Linen Chest

  1. Kirkland
  2. Kirkland Department Store

Reviews, get directions and information for Linen Chest

Linen Chest

About

Canada's top home retail destination for bed, bath, kitchen and home decor with over 25 store locations across Canada. Shop online & in-stores.



"Linen Chest propose un vaste choix d’articles et de marques renommées : matelas Beautyrest et Tempur-Pedic, appareils de cuisine Ricardo, De’Longhi et Breville, machines à café Nespresso, aspirateurs iRobot, et plus. C’est votre destination-cadeaux par excellence grâce à un service de registre de cadeaux de mariage, des cartes-cadeaux et des idées-cadeaux pour tous. Créez le décor de vos rêves avec les services de rideaux et stores sur mesure et de décoration à domicile de Linen Chest."
Address: 3160 Jean-Yves Street, Kirkland H9J 2R6
Phone: +15146946276
State: QC
City: Kirkland
Street Number: 3160 Jean-Yves Street
Zip Code: H9J 2R6
categories: home window service, mattress store, home goods store


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:00 - 17:00
Sunday: 10:00 - 17:00


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Reviews
Annoying staff late middle age woman with glasses Dec 31 @ 1:30, probably work on commission. She followed us around and not giving us breathing space to look what we were looking by ourselves. She immediately puts one of the sets at the cash for us and when she saw we had another set in our hands while lining up to pay, she asked "what the problem was" and took it off my hands and put it behind the case with the other set, probably wanting commission. This was at the duvet cover department.
I showed up at 9h30 as indicated on Google Hours. There were 3 more people there. The staff just came by the door, shown ten fingers and walk away. When it opened at 10h05, as ask her why they opened late and she just told me "I'm not management, I just sell stuff". They just lose me after years as a client.
Only person waiting to pay for items only to have the manager roll her eyes and turn her back, then she gets on the phone as if I didnt even exist. assume she is manager as she was telling other staff members what to do while ignoring me waiting in line?? Two other staff members in store each walked by and did nothing to assist as manager barked orders at them to do other thins. What is wrong with this stores staff and management?
I visited this Linen Chest store to buy a bathtub pillow and anti-slip mat for my wife. This store follows COVID-19 safety protocols. The staff is knowledgeable, friendly and helpful. If we have any other household needs I will be sure to visit this store again.
Please tell your cashiers not to turn their backs and answer a phone call while there is a live customer waiting to pay for goods at the cash. Very rude! Left my purchase on the counter and walked right out. PS: store was empty, so you’d think they would want to take my money.
Ordered two items online for pickup in 2 hours. Upon arrival, I was told that the items were not ready and that they would call me when I could pick it up. For a full month, I would receive no updates whatsoever. Whenever I called to check on the order, I would be told every time that the order wasn't ready. I called again today only to be told that the order was ready for pickup one month ago and that they didn't call me or update me. they're having serious problems with their systems and can't keep track of online orders or give you the proper updates on your order status. This is quite frankly disappointing.
They work on commission since we were hounded non-stop by a sales lady. Sometimes you want to just browse, but not this time.
FAKE COUPON. 25% of everything in store!! Wow. Great deal. Surprise, only on regular priced items not on special. I even asked to get 25% of regular price but they refused saying that the flyer price is the new price. I disagreed and said that's a promo price and the 25% should be applied of regular price which was much better then the promo price. They refused to work with me so I retuned the item. Hello Amazon. Same item at a better price and no wasted gaz and customer service frustration. If you do coupons. Make sure it's clear in bigger font the major details of promotion. And not buried in the fine print. This just leaves a poor customer experience. And manager was not one bit sympathetic. There's a new retail landscape and brick and mortar need to up the game.
Nice service. The store assistant was very helpful in guiding me through variety in the store. Good quality stuff, but quite expensive. Would only buy when it is on a 70% sale.
Seriously expensive! I went in to buy pillowcases. Was greeted when I walked in. Asked where to find pillowcases the clerk pointed in a direction and continued doing what she was doing. Took me 10 minutes to wander around the bedding dept and only found one shelf that had pillowcases. I looked at a few prices and i would seriously never pay that much. I would suggest Homesense or winners. The store is really nice though.
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