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Reviews, get directions and information for LOFT

LOFT

Description

Your Atlanta, GA LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites, maternity and more. At LOFT, we create clothing that works everywhere in a woman’s life – at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT.



"Your Atlanta, GA LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites and more. At LOFT, we create clothing that works everywhere in a woman’s life – at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT."
Address: 1823 Emory Point Drive, Druid Hills, Georgia 30329
Phone: (404) 329-7878
State: GA
City: Druid Hills
Street Number: 1823 Emory Point Drive
Zip Code: 30329
categories: jewelry & watches store, footwear store, women's clothing store


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 12:00 - 18:00

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Reviews
Customer Service is always EXCELLENT !!one of my Favorites I do feel the clothing is a bit pricey for some of the peices. But they are cute and on trend . Wish they would carry a larger quantity of larger sizes in store. More than one XL per item . I hate that they have closed so many locations.
I've had some bad experiences at Loft stores in other locations, but the staff here is always nice and very accommodating. Right now selection in-store is limited somewhat due to COVID, but my online store pickups always arrive on time and without issue. Store is clean, and the staff is always attentive without being pushy. Always enjoy shopping here.
Beautiful clothes that actually fit well. Outstanding customer service. Sweet ladies that work there.:
I purchased a shirt and it was my favorite shirt for about one month at which point it fell apart at the seams. I couldn't get back right away as I had surgery the week it fell apart. Having healed, I went to return it without a receipt, assuming they would be able to find my receipt with the credit card I got it with. They couldn't. I was told without my receipt I would be given the current price. The current price is 50% less than I paid. I assume this policy is their to fight against fraud despite the fact that they position themselves as mid level clothing. I asked to speak with the manager despite the fact I did not have my current 'speak with the manager' haircut. The two women in the front said they were the managers. We all know this is a lie. You can't have two managers. I was about to accept my low price return and deal with the rest on the back end, but they insisted on taking all of my information. I was not going to share my information with this company. I asked them to enter in whatever, and they said they could not. They even said they needed the information to link to my credit card. Another lie. After my hemming and hawing and annoyance, they asked is they should get Monica anyone paying attention knows this means there is a manager, and they are not the managers. One went back to get Monica, and the other said she was pumping. I went back to tell her not to stop a woman from pumping. I cracked the door to the back to get her attention and tell them and they started screaming at me that I shouldn't be back there. Then I heard them say Monica was in the bathroom for pumping!!! What sort of archaic Women's store interrupts a woman pumping and makes them pump in the bathroom. I will never shop here again for 3 reasons. 1 Terrible lactation rights for workers 2 Horrible inventory systems if the workers were truly telling the truth about their constraints within the system. Which I assume they were not. 3 Rude, lying staff I left the shirt. I am happy to leave it rather than deal with their nonsense. For a place which doesn't provide name tags for their workers, they certainly have some low class customer service.
Worst service that I've ever received at a Loft store. I’m not sure what her name was maybe Helen. She was awful and couldn’t do much of what was being asked of her. She couldn’t look up items that I was asking about because she stated that it didn’t have a proper tag but I was exchanging the same item. She spent time walking around the store looking for a top that I wanted and then accused me of telling her the wrong size. I don’t think I’ll ever return to this store. Then, she put my belongings back before I could purchase them. She was acting really agitated when she was the one messing up. At that point, I became really agitated .
I am so disappointed with this location. I came in looking for a suit which they shockingly did not have and the staff was extremely rude and not helpful at all. The staff did not greet me or my mother when we walked in nor did they ask if I needed any help. When I finally did ask them for assistance they were not helpful and acted like they did not know what was in the store. Very clean and nice layout though, just wish the staff was more friendly.
Super excited that I finally have an Ann Taylor Loft close by! Since the store is new, it is clean, the sales associates are friendly, and they are not too crowded. Would highly recommend checking out this store and the other stores in the Emory Point area. Very excited about this new residential and shopping development and look forward to returning here soon!
Such a wonderful store with a lovely and helpful staff! I was happily and eagerly assisted in choosing the perfect outfit for my event. I'll be back soon! :
Service was a little slow, but very friendly. The outdoor seating was nice. The brunch had good choices, but the food was just ok.
For the location, would have expected better service. Or I misjudge the expectations of the local clientele. Either way, meh.
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