Reviews
I needed help in buying a shower kit etc. I called because I went there one day and couldn't get waited on. I got Milo and he was very knowledgeable in the inventory. I would give him a 5 Star rating but Lowes a 3 star rating. As in most stores, noone wants to wait on you, but Milo was great.
Well after waiting 10 mins at the desk to place a huge pick up order, the 2 workers there had no clue how to take an order for a later picked up and sent us to the returns desk. Thank goodness the young lady knew what she was doing. So I will still continue to go to Lowe's but definitely seeking out 2 woman for all my dealings with lowes.
Giving a 1 star because Lowes has no customer service by phone in fact we could not get any associate to answer. The prompt after specifying tub and shower replacement kept telling us to wait for the next available associate and after ringing forever hung up. When I called back and said customer service it transferred me again to next available associate and after ringing awhile , hung up. Same thing happened when I ask for store manager. I realize store can be busy but to have no one after saying "please don't hang up, etc... and then be hung up on is bad business. You can do better, Lowes.
Good service. Always clean. Garden dept is nice. Sorry i can't give 5 stars. Plant prices tend to be too high for me. Holiday decor is pricey too! Wish prices were lower for my budget..
Most of the time the staff are really friendly and even helpful. Wish they had more selections like the Bloomington one. Also my father in law pointed out that the veteran parking is better than the handicapped parking....
I was there to buy paint. I had the swatches i wanted. They were very busy but the two guys that waited on me were very helpful. I also looked at leaf blowers. They had a good selection and plenty in stock. I was treated very well and the associates were friendly.
Items are 20% more expensive at the register than whats clearly marked on the shelf on 20 of them. Two identical items had 2 different prices, both more than marked on the shelf. I’m not going to do your bait and switch, so I just left them there. They probably would’ve sold them to me for the marked price but I don’t have time for such arguments. I’ll just go to bender lumber, where they have honest prices. Furthermore, items are considerably cheaper when purchased online for pickup than they are in store. Menards $9, online lowes for pickup $12, purchased in store $14. Not sure if the dishonesty is intentional or not. It probably is.
The place is very clean and extremely well stocked. Their employees are very helpful and kind. I have reminded my whole house, so I'm in here all of the time getting stuff. My only complaint is with the delivery people. When you pay to have something set up or installed, they should do it and not leave it for you.
Would rate better.but as a man that walks with a cane. The walking is unbearable. I have never gotten a electric cart available. And even if I did .. nobody offered to help me at all. But..they carry all that you could need. And are willing to special order .
Not too bad sometimes the workers or not the best help. Wish they had a better selection of items.
